PRS-500 screen fading?

war3rd · 01-09-2008, 03:05 PM

I've had my PRS-500 for about 8 months now and for some reason the screen is fading. The odd thing is that there is one spot, just below center, where a quarter sized area is still as bright as the day i got the reader, and it's *really* noticeable. the rest of it, the background is darker than ever, and the letters displayed are actually lighter, to it's getting harder and harder to read. Otherwise it behaves normally.

Has anyone experienced this? Any suggestions? (other than calling Sony, which I intend to do)

NatCh · 01-09-2008, 03:14 PM

Welcome to MobileRead, war3rd!

Sorry you've arrived under such unfortunate circumstances.

This sort of thing has come up a few times before, it sounds like a bad controller or display. I would do what you're planning to do, call them, and I'd do it sooner rather than later. The faster you do so the less unlikely they are to fix it without charging you a new Reader's worth of repair bill.

01-09-2008, 03:05 PM	#1
war3rd Junior Member Posts: 1 Karma: 10 Join Date: Jan 2008 Device: prs-500	PRS-500 screen fading? I've had my PRS-500 for about 8 months now and for some reason the screen is fading. The odd thing is that there is one spot, just below center, where a quarter sized area is still as bright as the day i got the reader, and it's really noticeable. the rest of it, the background is darker than ever, and the letters displayed are actually lighter, to it's getting harder and harder to read. Otherwise it behaves normally. Has anyone experienced this? Any suggestions? (other than calling Sony, which I intend to do)

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01-09-2008, 03:14 PM	#2
NatCh Gizmologist Posts: 11,615 Karma: 929550 Join Date: Jan 2006 Location: Republic of Texas Embassy at Jackson, TN Device: Pocketbook Touch HD3	Welcome to MobileRead, war3rd! Sorry you've arrived under such unfortunate circumstances. This sort of thing has come up a few times before, it sounds like a bad controller or display. I would do what you're planning to do, call them, and I'd do it sooner rather than later. The faster you do so the less unlikely they are to fix it without charging you a new Reader's worth of repair bill.

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