Weird connection problem

BlackVoid · 07-27-2009, 10:10 AM

We have 2 computers, a laptop with Vista and a desktop with XP. We also have 2 readers, both Sony 505s (one red, one silver).

We just recently got the red reader and first I thought it was broken, because it could not connect to the desktop. To my relief it could connect to the laptop. Now I have downgraded its firmware to 1.1.00.18040. Still it would not connect to the desktop, it won't even charge from it. The other reader connects to my desktop just fine.

I have tried reinstalling the Sony Connect software and also the driver to no avail. Still, when I connect the red reader to my desktop, XP wants to search a driver for it - which it cannot find even if I put in the CD.

Any ideas how to solve this?

sayhello · 07-27-2009, 01:34 PM

Are you using the same USB port on the desktop each time? Or are you plugging one Reader into one port, and the other Reader in another port? If so, it could easily be an issue with the specific USB port. Just fishing here. Not all USB ports are created equal.

Sayhello

kmvargo · 07-27-2009, 01:41 PM

Which USB ports are you using on the desktop PC and how old is the desktop? Many ports on the front of desktops do not supply enough volage to power or charge some devices (Had this issue with my Zune). Also if you are using a USB hub you could run into issues. Try using a port on the back of the PC and see if it charges or is recognized from there.

dordale · 07-27-2009, 02:25 PM

Also, are you using the same cable for each reader? I'd try swapping those around as well. If you haven't already, I'd try the cable that works with the silver reader with the red reader on the desk top. Also, try other combinations. You never know.

Hope you get it figured out!

dordale

BlackVoid · 08-02-2009, 06:56 PM

Same USB port, same cable. It remains a mistery. And it will remain. For another reason I had to reinstall XP and now both 505s work just fine.

Thx for the tips though.

lovemov · 08-02-2009, 08:38 PM

Sometime 505 does show problems connecting via USB. I have Sony laptop, I just pop out memory stick and install everything onto flash. It's more reliable and formatting faster.

07-27-2009, 10:10 AM	#1
BlackVoid Evangelist Posts: 415 Karma: 510423 Join Date: Nov 2006 Device: Sony PRS-505	Weird connection problem We have 2 computers, a laptop with Vista and a desktop with XP. We also have 2 readers, both Sony 505s (one red, one silver). We just recently got the red reader and first I thought it was broken, because it could not connect to the desktop. To my relief it could connect to the laptop. Now I have downgraded its firmware to 1.1.00.18040. Still it would not connect to the desktop, it won't even charge from it. The other reader connects to my desktop just fine. I have tried reinstalling the Sony Connect software and also the driver to no avail. Still, when I connect the red reader to my desktop, XP wants to search a driver for it - which it cannot find even if I put in the CD. Any ideas how to solve this?

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07-27-2009, 01:34 PM	#2
sayhello Addict Posts: 208 Karma: 373 Join Date: Aug 2008 Device: Sony PRS-505 (Blue!), PRS-650 (Black), iPad, iPod Touch	Are you using the same USB port on the desktop each time? Or are you plugging one Reader into one port, and the other Reader in another port? If so, it could easily be an issue with the specific USB port. Just fishing here. Not all USB ports are created equal. Sayhello

07-27-2009, 01:41 PM	#3
kmvargo Member Posts: 19 Karma: 22 Join Date: Jun 2009 Device: Sony 505	Which USB ports are you using on the desktop PC and how old is the desktop? Many ports on the front of desktops do not supply enough volage to power or charge some devices (Had this issue with my Zune). Also if you are using a USB hub you could run into issues. Try using a port on the back of the PC and see if it charges or is recognized from there.

07-27-2009, 02:25 PM	#4
dordale Wizard Posts: 1,731 Karma: 3472866 Join Date: Apr 2008 Device: Sony PRS-650 & 350; Kindle Voyage; Kobo Aura HD, Aura One, and Forma	Also, are you using the same cable for each reader? I'd try swapping those around as well. If you haven't already, I'd try the cable that works with the silver reader with the red reader on the desk top. Also, try other combinations. You never know. Hope you get it figured out! dordale

08-02-2009, 06:56 PM	#5
BlackVoid Evangelist Posts: 415 Karma: 510423 Join Date: Nov 2006 Device: Sony PRS-505	Same USB port, same cable. It remains a mistery. And it will remain. For another reason I had to reinstall XP and now both 505s work just fine. Thx for the tips though.

08-02-2009, 08:38 PM	#6
lovemov Enthusiast Posts: 37 Karma: 10 Join Date: Mar 2009 Device: sony 505	Sometime 505 does show problems connecting via USB. I have Sony laptop, I just pop out memory stick and install everything onto flash. It's more reliable and formatting faster.

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