My kindle 3 screen is missing lines...

B34M3R · 02-10-2011, 12:59 PM

So, I set my 2 month old kindle to charge, came back a few hours later, and when I looked at the screen, every other line(horizontal) is missing... now, I can still read like this, so as far as functionality is concerned, I don't have any trouble reading on it... but Im embarased to show it off to anybody else now... Ive tried the standard amazon suggestion of holding the power switch for 15 seconds, but it still does it when it boots back up...

anybody else having this issue/any ideas for me?

Tiersten · 02-10-2011, 03:26 PM

Talk to Kindle CS. It sounds like a hardware fault.

jeromedevine · 02-10-2011, 03:40 PM

Can you post a photo of the problem?

FF2 · 02-10-2011, 09:06 PM

You mention holding the power switch for 15 seconds. Is it actually rebooting - the Kindle Tree picture and a slider/progress bar showing? I've read that 30-40 seconds is necessary for a reboot as opposed to just turning it off.

Also can be done from the menu. Home, Menu, Settings, Menu again, scroll down to RESTART and select.

I apologize if this is what you've already done.

02-10-2011, 12:59 PM	#1
B34M3R Junior Member Posts: 5 Karma: 10 Join Date: Feb 2011 Device: Kindle 3	My kindle 3 screen is missing lines... So, I set my 2 month old kindle to charge, came back a few hours later, and when I looked at the screen, every other line(horizontal) is missing... now, I can still read like this, so as far as functionality is concerned, I don't have any trouble reading on it... but Im embarased to show it off to anybody else now... Ive tried the standard amazon suggestion of holding the power switch for 15 seconds, but it still does it when it boots back up... anybody else having this issue/any ideas for me?

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02-10-2011, 03:26 PM	#2
Tiersten Guru Posts: 987 Karma: 8641 Join Date: Aug 2010 Device: Kindle 3G+WiFi	Talk to Kindle CS. It sounds like a hardware fault.

02-10-2011, 03:40 PM	#3
jeromedevine Zealot Posts: 110 Karma: 240 Join Date: Sep 2009 Device: Kindle 3 3G Graphite, Sony PRS-505	Can you post a photo of the problem?

02-10-2011, 09:06 PM	#4
FF2 Wizard Posts: 1,105 Karma: 1025784 Join Date: Oct 2010 Device: WiFi Kindle3	You mention holding the power switch for 15 seconds. Is it actually rebooting - the Kindle Tree picture and a slider/progress bar showing? I've read that 30-40 seconds is necessary for a reboot as opposed to just turning it off. Also can be done from the menu. Home, Menu, Settings, Menu again, scroll down to RESTART and select. I apologize if this is what you've already done.

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