Returning in the U.S. ?!

kikibay · 10-30-2011, 11:19 PM

I ordered a Vox last night from its official website, and it still hasn't ship. I just wanna ask if anything is wrong with the device, how will I return it? I have never purchased any ereader from kobo before.

P.S. I live in NYC

kaikara · 10-31-2011, 07:06 AM

Quote:

Originally Posted by kikibay

I ordered a Vox last night from its official website, and it still hasn't ship. I just wanna ask if anything is wrong with the device, how will I return it? I have never purchased any ereader from kobo before.

P.S. I live in NYC

You ordered it last night and you expected it to ship already? This device was just released so I wouldn't expect it right away. In fact there were people that pre ordered a week ago and their's have not shipped still. I would expect you will be waiting a bit for it.

If you have an issue with the device that require warranty service you will have to ship it back to them for repair.

10-30-2011, 11:19 PM	#1
kikibay Banned Posts: 32 Karma: 6012 Join Date: Oct 2011 Location: New York City Device: Kindle 3G, iPhone, Kobo Vox	Returning in the U.S. ?! I ordered a Vox last night from its official website, and it still hasn't ship. I just wanna ask if anything is wrong with the device, how will I return it? I have never purchased any ereader from kobo before. P.S. I live in NYC

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