Troubleshooting Dead Kindle Fire 1st Gen

jgaiser · 03-15-2014, 02:19 PM

I have been gifted a 1st gen kindle fire. The battery seems to be dead and the previous owner says that something internal swelled enough to pop off the display panel (he and I assume it was the battery). The unit will boot up if connected to a charger, but the battery will not charge even if left plugged in for many hours.

Anyone know if it's repairable and is it worth repairing? I know I could call kindle CS, but was wondering if anybody here has any input before I go that route.

Glorfindel · 03-16-2014, 09:48 PM

you'll have to replace the battery

Glorfindel · 03-21-2014, 11:15 AM

they don't cost much on ebay I don't think... if the display is already popped off than it shouldn't be to hard to replace...

jgaiser · 03-21-2014, 11:19 AM

Yeah.. Lot's of battery replacements online, most with extraction tools and instructions. Display works fine, though I would try to find a way to ensure it remains in the case.

I'll have to research prices, but it's going to have to wait a while. Just got a Kindle Fire HD for my birthday and am busy playing with that now.

jbcohen · 03-21-2014, 12:54 PM

I recommend a call to Batteries Plus and/or their web site at batteriesplus.com. Their corporate slogan is "If it runs on batteries we got it." I think that you should present the same thing to Batteries Plus that you presented here and let them advise you. Any sales person that uses a negative or a contraction with you, a customer, is an honest sales person and you should hang on to him/her, for example "the battery does not need to be replaced" (there is the negative, the fourth word) or "you don't need to replace that" (see the contraction). Batteries plus has told three told me three times in the last three times I spoke to them "Well you could replace the battery but its not necessary" there is the negative.

jgaiser · 03-21-2014, 06:34 PM

Well, no... In this case the battery *does* need to be replaced. It no longer accepts a charge and it (probably) swelled enough to pop off the display. Now I need to decide if it's worth the money and effort to replace the battery and then find someone to gift it to.

03-15-2014, 02:19 PM	#1
jgaiser Omnivorous Posts: 3,281 Karma: 27978909 Join Date: Feb 2008 Location: Rural NW Oregon Device: Kindle Voyage, Kindle Fire HD, Kindle 3, KPW1	Dead Kindle Fire 1st Gen I have been gifted a 1st gen kindle fire. The battery seems to be dead and the previous owner says that something internal swelled enough to pop off the display panel (he and I assume it was the battery). The unit will boot up if connected to a charger, but the battery will not charge even if left plugged in for many hours. Anyone know if it's repairable and is it worth repairing? I know I could call kindle CS, but was wondering if anybody here has any input before I go that route.

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03-16-2014, 09:48 PM	#2
Glorfindel Force-Aware Elf Posts: 4,757 Karma: 11557898 Join Date: Feb 2014 Location: Valinor Device: Kindle 4 w/SO	you'll have to replace the battery

03-21-2014, 11:15 AM	#3
Glorfindel Force-Aware Elf Posts: 4,757 Karma: 11557898 Join Date: Feb 2014 Location: Valinor Device: Kindle 4 w/SO	they don't cost much on ebay I don't think... if the display is already popped off than it shouldn't be to hard to replace...

03-21-2014, 11:19 AM	#4
jgaiser Omnivorous Posts: 3,281 Karma: 27978909 Join Date: Feb 2008 Location: Rural NW Oregon Device: Kindle Voyage, Kindle Fire HD, Kindle 3, KPW1	Yeah.. Lot's of battery replacements online, most with extraction tools and instructions. Display works fine, though I would try to find a way to ensure it remains in the case. I'll have to research prices, but it's going to have to wait a while. Just got a Kindle Fire HD for my birthday and am busy playing with that now.

03-21-2014, 12:54 PM	#5
jbcohen Wizard Posts: 3,025 Karma: 11196738 Join Date: Oct 2010 Location: Piper College Device: Samsung A21	I recommend a call to Batteries Plus and/or their web site at batteriesplus.com. Their corporate slogan is "If it runs on batteries we got it." I think that you should present the same thing to Batteries Plus that you presented here and let them advise you. Any sales person that uses a negative or a contraction with you, a customer, is an honest sales person and you should hang on to him/her, for example "the battery does not need to be replaced" (there is the negative, the fourth word) or "you don't need to replace that" (see the contraction). Batteries plus has told three told me three times in the last three times I spoke to them "Well you could replace the battery but its not necessary" there is the negative.

03-21-2014, 06:34 PM	#6
jgaiser Omnivorous Posts: 3,281 Karma: 27978909 Join Date: Feb 2008 Location: Rural NW Oregon Device: Kindle Voyage, Kindle Fire HD, Kindle 3, KPW1	Well, no... In this case the battery does need to be replaced. It no longer accepts a charge and it (probably) swelled enough to pop off the display. Now I need to decide if it's worth the money and effort to replace the battery and then find someone to gift it to.

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