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Old 12-15-2010, 05:05 AM   #1
jtravel
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Device: kindle
Error emailing book

I have gone thru the sharing books by email setup several times using Gmail but continue to get errors.
It keeps reporting that the user name and password is not accepted.
The user name and password is good however so I don't know why it won't accept it. I can use it to login to my email account with no issue.
If anyone can help it would be greatly appreciated.


ERROR: Failed to email book: <b>Failed</b>: Email Blood and gold, or, The story of Marius to REMOVED
Email Blood and gold, or, The story of Marius to REMOVED
connect: (u'smtp.gmail.com', 587)
connect: (587, u'smtp.gmail.com')
reply: '220 mx.google.com ESMTP i16sm822356ibl.0\r\n'
reply: retcode (220); Msg: mx.google.com ESMTP i16sm822356ibl.0
connect: mx.google.com ESMTP i16sm822356ibl.0
send: 'ehlo jeffery-PC.domain.actdsltmp\r\n'
reply: '250-mx.google.com at your service, [174.18.15.181]\r\n'
reply: '250-SIZE 35651584\r\n'
reply: '250-8BITMIME\r\n'
reply: '250-STARTTLS\r\n'
reply: '250 ENHANCEDSTATUSCODES\r\n'
reply: retcode (250); Msg: mx.google.com at your service, [174.18.15.181]
SIZE 35651584
8BITMIME
STARTTLS
ENHANCEDSTATUSCODES
send: 'STARTTLS\r\n'
reply: '220 2.0.0 Ready to start TLS\r\n'
reply: retcode (220); Msg: 2.0.0 Ready to start TLS
send: 'ehlo jeffery-PC.domain.actdsltmp\r\n'
reply: '250-mx.google.com at your service, [174.18.15.181]\r\n'
reply: '250-SIZE 35651584\r\n'
reply: '250-8BITMIME\r\n'
reply: '250-AUTH LOGIN PLAIN XOAUTH\r\n'
reply: '250 ENHANCEDSTATUSCODES\r\n'
reply: retcode (250); Msg: mx.google.com at your service, [174.18.15.181]
SIZE 35651584
8BITMIME
AUTH LOGIN PLAIN XOAUTH
ENHANCEDSTATUSCODES
send: AUTH <censored>
reply: '535-5.7.1 Username and Password not accepted. Learn more at \r\n'
reply: '535 5.7.1 http://mail.google.com/support/bin/a...y?answer=14257 i16sm822356ibl.0\r\n'
reply: retcode (535); Msg: 5.7.1 Username and Password not accepted. Learn more at
5.7.1 http://mail.google.com/support/bin/a...y?answer=14257 i16sm822356ibl.0

Sending failed...
Traceback (most recent call last):
File "site-packages\calibre\gui2\email.py", line 116, in run
File "site-packages\calibre\gui2\email.py", line 170, in sendmail
File "site-packages\calibre\utils\smtp.py", line 110, in sendmail
File "site-packages\calibre\utils\smtplib.py", line 608, in login
SMTPAuthenticationError: (535, '5.7.1 Username and Password not accepted. Learn more at\n5.7.1 http://mail.google.com/support/bin/a...y?answer=14257 i16sm822356ibl.0')

Retrying in 301 seconds...
connect: (u'smtp.gmail.com', 587)
connect: (587, u'smtp.gmail.com')
reply: '220 mx.google.com ESMTP c4sm650750ict.7\r\n'
reply: retcode (220); Msg: mx.google.com ESMTP c4sm650750ict.7
connect: mx.google.com ESMTP c4sm650750ict.7
send: 'ehlo jeffery-PC.domain.actdsltmp\r\n'
reply: '250-mx.google.com at your service, [174.18.15.181]\r\n'
reply: '250-SIZE 35651584\r\n'
reply: '250-8BITMIME\r\n'
reply: '250-STARTTLS\r\n'
reply: '250 ENHANCEDSTATUSCODES\r\n'
reply: retcode (250); Msg: mx.google.com at your service, [174.18.15.181]
SIZE 35651584
8BITMIME
STARTTLS
ENHANCEDSTATUSCODES
send: 'STARTTLS\r\n'
reply: '220 2.0.0 Ready to start TLS\r\n'
reply: retcode (220); Msg: 2.0.0 Ready to start TLS
send: 'ehlo jeffery-PC.domain.actdsltmp\r\n'
reply: '250-mx.google.com at your service, [174.18.15.181]\r\n'
reply: '250-SIZE 35651584\r\n'
reply: '250-8BITMIME\r\n'
reply: '250-AUTH LOGIN PLAIN XOAUTH\r\n'
reply: '250 ENHANCEDSTATUSCODES\r\n'
reply: retcode (250); Msg: mx.google.com at your service, [174.18.15.181]
SIZE 35651584
8BITMIME
AUTH LOGIN PLAIN XOAUTH
ENHANCEDSTATUSCODES
send: AUTH <censored>
reply: '535-5.7.1 Username and Password not accepted. Learn more at \r\n'
reply: '535 5.7.1 http://mail.google.com/support/bin/a...y?answer=14257 c4sm650750ict.7\r\n'
reply: retcode (535); Msg: 5.7.1 Username and Password not accepted. Learn more at
5.7.1 http://mail.google.com/support/bin/a...y?answer=14257 c4sm650750ict.7

Sending failed...
Traceback (most recent call last):
File "site-packages\calibre\gui2\email.py", line 116, in run
File "site-packages\calibre\gui2\email.py", line 170, in sendmail
File "site-packages\calibre\utils\smtp.py", line 110, in sendmail
File "site-packages\calibre\utils\smtplib.py", line 608, in login
SMTPAuthenticationError: (535, '5.7.1 Username and Password not accepted. Learn more at\n5.7.1 http://mail.google.com/support/bin/a...y?answer=14257 c4sm650750ict.7')
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Old 12-15-2010, 05:25 AM   #2
DoctorOhh
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Maybe there is a hidden space from cutting and pasting the username or password. Try deleting both and retyping each then see if it works.
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Old 12-15-2010, 06:22 AM   #3
jtravel
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Thanks for the help.
I tried deleting and re typing user name and password a couple times and even tried a different account but get the same error.
Turned-off my anti-virus software to see if that was causing it but still get the same error. I will try a Hotmail account and see if that works next.

I tried to use the content server instead of email but my kindle can't open the page. changed the port to 80 and that didn't help.
I may be stuck using USB transfers if I can't get these other options working.

tried using hotmail and tested and received this error:

Traceback (most recent call last):
File "site-packages\calibre\gui2\wizard\send_email.py", line 111, in test_email_settings
File "site-packages\calibre\utils\smtp.py", line 110, in sendmail
File "site-packages\calibre\utils\smtplib.py", line 608, in login
SMTPAuthenticationError: (535, '5.0.0 Authentication Failed')


Log:

Last edited by jtravel; 12-15-2010 at 06:58 AM.
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Old 12-15-2010, 09:19 PM   #4
gluehater
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I am having the same problem that you are having...and it only started today, after I downloaded the new version. I am going to try a down grade and see if that solves the issue.
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Old 12-16-2010, 06:24 AM   #5
jtravel
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Quote:
Originally Posted by gluehater View Post
I am having the same problem that you are having...and it only started today, after I downloaded the new version. I am going to try a down grade and see if that solves the issue.
I used the old version with my Ipod touch and was able to email no problem.
I did upgrade to the new version a couple weeks ago and tried to email the first time yesterday and found it would not work.

does anyone have a solution or a link to the old version?
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Old 12-16-2010, 06:27 AM   #6
DoctorOhh
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Quote:
Originally Posted by jtravel View Post
I used the old version with my Ipod touch and was able to email no problem.
I did upgrade to the new version a couple weeks ago and tried to email the first time yesterday and found it would not work.

does anyone have a solution or a link to the old version?
WindowsXP - calibre 0.7.33

Sorry, no solution. The current version works fine for me using gmail.

Older versions can be found here.
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Old 12-17-2010, 12:49 AM   #7
gluehater
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I downgraded to a previous version that had worked in the past, and it still won't work.
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Old 12-17-2010, 01:31 AM   #8
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Quote:
Originally Posted by gluehater View Post
I downgraded to a previous version that had worked in the past, and it still won't work.
You might want to exempt calibre program directory from your antivirus software and try again.
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Old 12-17-2010, 05:17 AM   #9
jtravel
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Oddly, Gmail is working fine for emailing books using calibre today. Can't explain why as everything is setup the same as befor with no changes to my anti-virus software.
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Old 12-20-2010, 12:06 PM   #10
GeoOlive22
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I am having the same problem mailing books to kindle. Same error code with gmail and hotmail. No difference after adjusting my firewall (Norton 360). Hope this thread doesn't die.
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