08-31-2012, 04:43 PM | #1 |
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Location: Haifa, Palestine/Israel
Device: PocketBook 912
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'striped'/'ghosted' display after firmware update of 912
I just got my new PB 912 today. As the device suggested, I proceeded to look for the latest firmware. There was no 912 page for Israel/Palestine, so I went to the /us page. Downloaded both the 2.1.2 and 2.1.3 firmware updates. I tried 2.1.3 first. It seemed to go ok, except for the "Unknown image type: s" message. However, after the update, something is wrong with the display. It's as though it's partly faded and striped; and it doesn't get refreshed properly, i.e. there seems to be ghosting of the previous page (and I made sure to choose full-page update always). I tried downgrading to 2.1.2. Again, seems to work with the "Unknown image" message. But I see the same thing. Unfortunately, I did not keep track of my original firmware version.
What do I do? Update: I powered-off yesterday, and turned it on today, and the problem was gone. But after working with it a bit, transferring some files from my PC etc it was back! I'm still pretty sure it's a software rather than a hardware issue. Last edited by einpoklum; 09-01-2012 at 04:02 AM. |
09-01-2012, 06:14 AM | #3 |
Connoisseur
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Device: PocketBook pro 603 (Leggo IBS fw PB 2.1.3)
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Same problem. In my case I noticed it's maybe related to wifi/3G use.
I see your wifi was on. Try using it without active connections for a while and see what happens. https://www.mobileread.com/forums/sho...&postcount=277 Last edited by preempalver; 09-01-2012 at 06:31 AM. |
09-01-2012, 05:15 PM | #4 |
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It also happens when the WiFi is off. Plus, what if I want to browse the web? Gotta be connected to do that... :-(
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09-06-2012, 12:24 PM | #5 |
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Seems to be resolved if you install firmware from here:
http://www.the-ebook.org/forum/viewtopic.php?t=23199 or from here: http://download.pocketbook-int.com/f...libri_user.zip second link is due to 'Bill' from PocketBook USA, first link due to the person who sold it to me and reads the Russian forum... |
09-07-2012, 02:34 AM | #6 |
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Spoke too soon. After a while I see this issue again (although perhaps not as serious? Can't say for certain.)
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09-25-2012, 05:27 PM | #7 |
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Device: PocketBook Pro 912
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Hi !
I have the exact problem as you had. Tell me- did you success to repair it ? can you tell me what to do ?! It's really frustrating me because as I opened my new 912 I followed the orders that tells you to update to the latest firmware. the update succeed but the patient died- I can't read books with it because the screen seems to corrupt or something. Anyone can help ? Thanks |
09-26-2012, 04:30 AM | #8 |
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09-26-2012, 07:34 AM | #9 |
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Hi.
Thanks for the respond- I tried it, it isn't working. I tried both links that einpoklum gave- nothing working... Maybe the device faulty (don't know why- it's brand new). Is there something else I can do to solve the problem before I return it to the store? Roy Last edited by Roytl; 09-26-2012 at 07:48 AM. |
09-28-2012, 11:24 AM | #10 |
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Device: pocketbook pro 912
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little_paul
Hi,
I have pocketbook pro 912 and I had exactly the same problem regardless of the firmware I tried. Then I let the pocketbook charge for 12 hours ignoring the led control and... it is fixed so now I think it was because of low battery. however, the other thing I noticed is that the pocketbook is really slow with notes application, especially highlighting - anyone encountered similar problem? |
09-29-2012, 03:40 PM | #11 |
Junior Member
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spoke too soon as well
hm, spoke to soon as well - the fading is back again, still I think it's connected to the power consumption/processor activity...really hope it's software related
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10-24-2012, 11:02 AM | #12 |
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Device: Pocketbook Pro 903 + 912
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Same problem here, are there already any solutions? I also sent a msg to the support, hope to get a answer soon
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01-17-2013, 12:13 AM | #13 |
Junior Member
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Device: pocketbook 912
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how did you resovle, or how did company resolve that problem? i have similar problem with brand new pocket book 912, horizontal stripes, low contrast, cannot read anythign, i have tried firmware update and also patch mentioned above, nothing seems to work.
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01-18-2013, 01:59 AM | #14 |
Member
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Location: Haifa, Palestine/Israel
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I 'resolved' it by returning my PB 912 to the vendor and getting a PB 902 in working order...
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