Delay in NOOKcolor accessories

simplyparticular · 11-10-2010, 08:04 PM

I got an email from B&N today telling me:

Quote:

Dear Valued Customer,

We are writing to you about your recent order for a NOOKcolor?
accessory.

Demand has exceeded all expectations, and unfortunately, we may not be
able to ship your NOOKcolor accessory on the date we provided in our
confirmation email.

Please be assured that if you ordered a NOOKcolor, whether on a separate
order or with your accessory, we expect to ship NOOKcolor on 11/19/10.

Please accept our sincere apologies for any inconvenience this may have
caused, and we will continue to update you by email.

Sincerely,
Barnes & Noble

Strangely, it's a form email and isn't personalized to my order to say WHICH accessory - I ordered two cases, and both still have the exact same ship date when I look at my order status online. So it will be interesting to see if I get any case with my NOOKcolor.

Either they don't have accessories ready on deadline, or they oversold because they didn't actually bother tracking sales against expected inventory. Both are problems you'd think they'd have figured out how to fix after the Nook original launch

DuncanWatson · 11-10-2010, 09:40 PM

I ordered a case with my color nook and didn't receive any email. Curiouser and Curiouser

jedifarfy · 11-13-2010, 04:42 PM

I've seen them do that and then have the item ship on time. It's their way of letting you "just in case" without being specific. They think there might be a delay, but unless your online order says something, I'm sure it's fine.

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11-10-2010, 09:40 PM	#2
DuncanWatson Kindle Convert Posts: 190 Karma: 62704 Join Date: Apr 2010 Location: Woodinville, WA, USA Device: Kindle Paperwhite, Nook (all)	I ordered a case with my color nook and didn't receive any email. Curiouser and Curiouser

11-13-2010, 04:42 PM	#3
jedifarfy Zealot Posts: 135 Karma: 100 Join Date: Jul 2010 Device: rooted nook color, nook wifi 1st edition	I've seen them do that and then have the item ship on time. It's their way of letting you "just in case" without being specific. They think there might be a delay, but unless your online order says something, I'm sure it's fine.