02-26-2011, 01:51 PM | #1 |
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Dead Kobo?
I've been very happy with my Kobo up till now. I was an early adopter, I pre-ordered mine back in April last year. Every thing has worked well up to now but yesterday I when to turn it on during a fight home from Paris and I got a gray screen with a bit of black along the top left over from the cover of the last book I was reading. I think it is just the screen that is malfunctioning because when I plug it into the computer I can access the books on it. When I push the menu button the screen flickers but nothing is legible. I have tried a full recharge over night and still no luck. Any suggestions before I try to take it back to Coles where I bought it?
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02-26-2011, 02:32 PM | #2 |
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Did you do a reset with the pinhole?
ltr |
02-26-2011, 03:00 PM | #3 |
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Yes I tried that.
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02-26-2011, 03:53 PM | #4 |
Wizard
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Can you make photos ?
Sounds like a broken screen from what you describe. |
02-26-2011, 05:03 PM | #5 |
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I agree with you it does seem like a broken screen. The only thing is I was using it the night before and I haven't dropped it and there is no sign of impact. Can I post images on this forum?
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02-26-2011, 05:09 PM | #6 |
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Yes - Use the go Advanced button. Then you can scroll down the new window to where you can see how to upload pictures with your post
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02-26-2011, 05:21 PM | #7 |
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Photo
Here is a photo with the Kobo powered up.
Last edited by RussMeyer; 02-26-2011 at 05:30 PM. |
02-26-2011, 08:17 PM | #8 |
I make fjords.
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Yup, it's hosed. Warranty time.
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02-26-2011, 10:36 PM | #9 |
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It doesn't look like the screen is cracked; it may be that the screen connector has come partially adrift. So it may be fixable by Kobo; it's certainly still within the one year warranty. Get an RMA and send it back.
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02-27-2011, 12:54 AM | #10 | |
Retired
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Quote:
Hope this helped |
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02-27-2011, 09:34 AM | #11 |
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Yeah, even a cracked screen will usually display correctly at least somewhere on the screen(unless it's REALLY broken)... seems more like a loose panel ribbon cable or maybe dead/dying panel controller...
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02-27-2011, 10:23 AM | #12 |
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Thanks everyone, I'll try returning it tomorrow.
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02-28-2011, 02:42 PM | #13 |
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I took it back to Coles to day and they exchanged it for a new wifi model no questions asked. Now if I could only get Calibre to recognize my new Kobo I will be very happy.
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