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01-08-2010, 11:30 AM | #16 |
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They'd know immediately that it wasn't bought in Europe, since I don't believe the red PRS-600 is sold here, is it? Only the silver and black versions are sold in the UK, anyway.
I'm very pleased to hear that they are repairing it free of charge for you; they can be a bit funny about that kind of thing. I've still not got my original PRS-600 back, by the way . |
01-08-2010, 11:35 AM | #17 | |
zeldinha zippy zeldissima
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but i am definitely really pleased by the service. either they will repair it free of charge, or they will replace it for me ; since i am pretty sure it is a material fault i think i'd almost prefer a replacement. but either way i'm very happy. this guy is really going to a lot of trouble to make sure i have a working device one way or another, it's really nice. |
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01-08-2010, 11:44 AM | #18 |
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That's excellent news - hope your repair goes more smoothly than mine has!
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01-08-2010, 11:45 AM | #19 |
zeldinha zippy zeldissima
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01-08-2010, 11:45 AM | #20 | |
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01-08-2010, 11:48 AM | #21 | |
zeldinha zippy zeldissima
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01-08-2010, 12:13 PM | #22 |
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Sadly no - mine is black but then I got it for 219 as opposed to the 249 which I think John Lewis are selling it for but the red looks very nice
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01-08-2010, 12:19 PM | #23 |
browneyedgurl
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Hmmm... I didn't know there was a "Frech" version either! Thanks for keeping us all updated! As long as they replace it/fix it, but that's a damn shame that ur a paying customer who has a pretty expensive piece of equipment that's only 90 days old and they weren't going to cover it under the warranty!?! Give the gentlemen that helped you a big fat hug !
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01-08-2010, 12:26 PM | #24 | ||
zeldinha zippy zeldissima
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heh. despite what they say in the sony store, i'm pretty sure there isn't. i told them they are all alike. they won't believe me though ; they work for sony, so they must be right. Quote:
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01-08-2010, 01:48 PM | #25 |
Storm Surge'n
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I'm really pleased with the repair service I got here too. Although the Sony Repair Depot is just a few miles away.
I got a new replacement when they couldn't fix my PRS-700, or the cost of fixing it was more than what it was worth. Are there any "Red" French versions of the PRS-700? I seem to remember that silver was the only colour rolled out in Europe for other models. I guess you're relying on your trusty old and outdated PRS-700 to do your reading on these days. I hope you get is resolved, either way, soon. |
01-08-2010, 02:03 PM | #26 | |
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Also justification sometimes hops for a couple of pages. I'm too new to know if this is the book or the machine though. I'll keep my eye on it! My USB seems OK though |
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01-08-2010, 02:15 PM | #27 | ||||
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01-08-2010, 02:17 PM | #28 | |
zeldinha zippy zeldissima
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01-08-2010, 02:21 PM | #29 |
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I think that's good news for me...I wondered if my new toy was developing something nasty!
Love the red cover (even though I only have a silver model) |
01-08-2010, 02:23 PM | #30 |
zeldinha zippy zeldissima
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i think it's good news for you too. i've really got to get a cover soon, the little sleeve it came with is just not doing it for me. i actually did order one online but it never arrived (thank you, postal system...). :grrrr: so i was hoping to get one in person at the shop, but it looks like i'll have to order it online or settle for black. i'm going to try my luck one last time.
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