"Shaky" JBL screen

Catsnkites · 05-21-2011, 12:47 AM

Well, eleven year old daughter is now a thrilled twelve year old daughter ... I purchased a JBL from J&R Electronics back in March and her birthday was last week ... I'm not sure she has put it down!

One thing she has noticed ... the text on screen "quivers". I confirmed this when she showed it to me. I did some research and found that this is a known issue in bright, direct sunlight.

I told her to not read it in bright, direct sunlight (her bedroom window is right near her bed .. so afternoon sun) for a few days and then try it again to confirm that the lighting is the cause.

Well, it's been thunderstorm-y here in Kansas and she's been reading at school ... very few windows ... and still the "shaking" is noticeable.

So ... do I call J&R on Monday for a replacement? Return it completely and get her a Nook (do they still sell refurb for $99?) or a Kobo? Tell her to deal with it?

She does say she likes my Nook better, but she likes the weight and size of her JBL ... fits in her purse better.

Thoughts???

Susie in Kansas

booklover6 · 05-21-2011, 07:33 AM

When I had the JBL it even did it in indirect sunlight. I just never read it outside. I would call and see if they will replace it. If they won't call, Ectaco directly, or email them.

GA Russell · 05-21-2011, 11:37 AM

I would ask for a replacement. Ectaco replaced my first JBL without a problem, although I did have to pay the nine dollars to ship it to them.

demingite · 05-23-2011, 12:08 PM

Wow, I thought that it was just my eyes! I recently brought my JBL on vacation, and I noticed that in very bright light, the text seemed to vibrate on the screen. So, is this not true for all JBLs, just some?

Ken Maltby · 05-25-2011, 02:51 AM

I think that it is probably an issue, in very bright light, for all the ereaders that use this particular Toshiba 5" TFT Reflective Screen, but some of the screens seem to have
the problem in lessor conditions than others. For mine it takes bright sunlight to have it
show up, getting in the shade and finding a good orientation makes it go away, for me.

If you have one that is particularly susceptible to the problem, there is a good chance that a replacement won't be as bad.

Luck;
Ken

05-21-2011, 12:47 AM	#1
Catsnkites Connoisseur Posts: 91 Karma: 8198 Join Date: Jan 2011 Location: Kansas Device: Kobo Libre	"Shaky" JBL screen Well, eleven year old daughter is now a thrilled twelve year old daughter ... I purchased a JBL from J&R Electronics back in March and her birthday was last week ... I'm not sure she has put it down! One thing she has noticed ... the text on screen "quivers". I confirmed this when she showed it to me. I did some research and found that this is a known issue in bright, direct sunlight. I told her to not read it in bright, direct sunlight (her bedroom window is right near her bed .. so afternoon sun) for a few days and then try it again to confirm that the lighting is the cause. Well, it's been thunderstorm-y here in Kansas and she's been reading at school ... very few windows ... and still the "shaking" is noticeable. So ... do I call J&R on Monday for a replacement? Return it completely and get her a Nook (do they still sell refurb for $99?) or a Kobo? Tell her to deal with it? She does say she likes my Nook better, but she likes the weight and size of her JBL ... fits in her purse better. Thoughts??? Susie in Kansas

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05-21-2011, 07:33 AM	#2
booklover6 Grand Sorcerer Posts: 6,533 Karma: 14008730 Join Date: May 2008 Location: PA (USA) Device: Kobo Clara, 2E, Libre, PW4, PW5, 2022 Kindle	When I had the JBL it even did it in indirect sunlight. I just never read it outside. I would call and see if they will replace it. If they won't call, Ectaco directly, or email them.

05-21-2011, 11:37 AM	#3
GA Russell Montreal wins Grey Cup! Posts: 7,583 Karma: 31484197 Join Date: Aug 2009 Location: Raleigh, NC Device: Paperwhite, Kindles 10 & 4 and jetBook Lite	I would ask for a replacement. Ectaco replaced my first JBL without a problem, although I did have to pay the nine dollars to ship it to them.

05-23-2011, 12:08 PM	#4
demingite Connoisseur Posts: 70 Karma: 400000 Join Date: Nov 2010 Location: New Mexico Device: Aluratek Libre Pro (gifted), Ectaco Jetbook Lite	Wow, I thought that it was just my eyes! I recently brought my JBL on vacation, and I noticed that in very bright light, the text seemed to vibrate on the screen. So, is this not true for all JBLs, just some?

05-25-2011, 02:51 AM	#5
Ken Maltby Wizard Posts: 4,465 Karma: 6900052 Join Date: Dec 2009 Location: The Heart of Texas Device: Boox Note2, AuraHD, PDA,	I think that it is probably an issue, in very bright light, for all the ereaders that use this particular Toshiba 5" TFT Reflective Screen, but some of the screens seem to have the problem in lessor conditions than others. For mine it takes bright sunlight to have it show up, getting in the shade and finding a good orientation makes it go away, for me. If you have one that is particularly susceptible to the problem, there is a good chance that a replacement won't be as bad. Luck; Ken