PRS-600 Non-responsive touch in stores, problem for owners?

del · 01-07-2010, 12:06 PM

I've not found many references to this by searching, so will ask directly.

I've seen PRS-600 devices in stores in demo mode many times, and in all but one case on one visit the reader was non-responsive to touch and button input. Powering the reader off/on did not fix this. The display just went through its demo rotation inviting me to touch the screen to go to the home menu.

I'm certain that the exhibited units in stores are treated less kindly than most owned units. How often to owners of PRS-600 devices have them become unresponsive to touch and/or button input?

Is there a known problem in the demo mode, or the device itself?

Thanks for any insights.

HarryT · 01-07-2010, 12:28 PM

It's certainly never happened to me. I'd guess it's a demo-mode thing.

JSWolf · 01-07-2010, 12:41 PM

My mom has a 600. No problem for her.

FRKikos · 01-07-2010, 01:57 PM

Mine works fine too.

omk3 · 01-07-2010, 02:04 PM

Sometimes the touch might seem unresponsive, especially if you click with your finger pad. Mine has never ever been unresponsive to button input, and touch also works well and reliably when you get the hang of it.

grooks · 01-07-2010, 02:30 PM

I think the problem you encountered was because it was in demo mode. I've seen a few units where it was difficult to get out of demo mode so one could play around with the features.

HorridRedDog · 01-07-2010, 08:47 PM

I've seen that problem in several stores before I bought my 600. Soon I learned to carry a paperclip with me when I went to evaluate them. It ALWAYS worked to reset them.

As with the others, I have never had such a problem.

I storngly believe that most of the ereaders were rushed out for Christmas. The Kindle, even tho I don't like it, may be an exception to this.

Ken401 · 01-07-2010, 10:45 PM

I experienced the same non-responsiveness at several stores. I just figured they were set they way for display purposes, but didn't understand why the units indicated they could be used by touching the screen.

I have now had my PRS-600 for two months, and have never experienced a similar situation or problem. I love it!

chainring · 01-08-2010, 12:44 AM

Yep, demo mode. I played with four different 600's at four different stores and they all were the same way: unresponsive. A simple reset and power on did the trick.

01-07-2010, 12:06 PM	#1
del Junior Member Posts: 2 Karma: 10 Join Date: May 2009 Device: iphone (still searching...)	Non-responsive touch in stores, problem for owners? I've not found many references to this by searching, so will ask directly. I've seen PRS-600 devices in stores in demo mode many times, and in all but one case on one visit the reader was non-responsive to touch and button input. Powering the reader off/on did not fix this. The display just went through its demo rotation inviting me to touch the screen to go to the home menu. I'm certain that the exhibited units in stores are treated less kindly than most owned units. How often to owners of PRS-600 devices have them become unresponsive to touch and/or button input? Is there a known problem in the demo mode, or the device itself? Thanks for any insights.

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01-07-2010, 12:28 PM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	It's certainly never happened to me. I'd guess it's a demo-mode thing.

01-07-2010, 12:41 PM	#3
JSWolf Resident Curmudgeon Posts: 73,866 Karma: 128597114 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	My mom has a 600. No problem for her.

01-07-2010, 01:57 PM	#4
FRKikos Junior Member Posts: 8 Karma: 10 Join Date: Nov 2009 Location: France Device: Kindle 3	Mine works fine too.

01-07-2010, 02:04 PM	#5
omk3 Wizard Posts: 1,454 Karma: 37243 Join Date: Dec 2009 Location: Europe Device: pocketbook 360, kindle 4	Sometimes the touch might seem unresponsive, especially if you click with your finger pad. Mine has never ever been unresponsive to button input, and touch also works well and reliably when you get the hang of it.

01-07-2010, 02:30 PM	#6
grooks Wizard Posts: 1,326 Karma: 30250 Join Date: Feb 2008 Location: Fort Myers, FL Device: Pocketbook Era, Kobo Forma	I think the problem you encountered was because it was in demo mode. I've seen a few units where it was difficult to get out of demo mode so one could play around with the features.

01-07-2010, 08:47 PM	#7
HorridRedDog Addict Posts: 322 Karma: 1592 Join Date: Nov 2009 Device: PRS-600 EB-1150	I've seen that problem in several stores before I bought my 600. Soon I learned to carry a paperclip with me when I went to evaluate them. It ALWAYS worked to reset them. As with the others, I have never had such a problem. I storngly believe that most of the ereaders were rushed out for Christmas. The Kindle, even tho I don't like it, may be an exception to this.

01-07-2010, 10:45 PM	#8
Ken401 Addict Posts: 218 Karma: 417978 Join Date: Nov 2009 Location: St. Louis, MO USA Device: PRS-T1, PRS-950, PRS-505, Nexus 10, Xoom	I experienced the same non-responsiveness at several stores. I just figured they were set they way for display purposes, but didn't understand why the units indicated they could be used by touching the screen. I have now had my PRS-600 for two months, and have never experienced a similar situation or problem. I love it!

01-08-2010, 12:44 AM	#9
chainring Addict Posts: 210 Karma: 1000659 Join Date: Jan 2009 Location: Sunnyvale, CA Device: Kindle Voyage, Kobo Aura H2O, PRS-650 (black), Kindle 3G	Yep, demo mode. I played with four different 600's at four different stores and they all were the same way: unresponsive. A simple reset and power on did the trick.

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