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Old 11-06-2011, 09:20 PM   #1
rlbobh@gmail.com
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Sony PRS-505 Problems with new Reader for PC software

Since I loaded the Reader for PC software, I have not been able to sync my Sony PRS-505 with the software. the program indicates "not responding" and essentially hangs up. the PC uses W-7.

any suggestions?

many thanks

rlbobh
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Old 11-06-2011, 09:53 PM   #2
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Welcome!

You would probably get a much quicker response in the Sony forum.

But if the505 loads normally as flash memory drive in Windows explorer, I would bet that there's a software issue (didn't it take several tries to get a 64-bit version that actually worked under Vista/W7?)

Last edited by curtw; 11-06-2011 at 10:19 PM.
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Old 11-07-2011, 07:46 PM   #3
rlbobh@gmail.com
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Reader for PC Problem with PRS505

Quote:
Originally Posted by rlbobh@gmail.com View Post
Since I loaded the Reader for PC software, I have not been able to sync my Sony PRS-505 with the software. the program indicates "not responding" and essentially hangs up. the PC uses W-7.

any suggestions?

many thanks

rlbobh
I called Sony today and, after some technical issues, they restored my old Reader Library software and resolved the issue. they were very patient, as was I, making it a not unpleasant experience.
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