Received duff Iliad

DuckDodgers · 08-07-2006, 08:07 AM

Dam, after 2 hrs, it looks as if it will have to be returned.

No battery charge indicater light and it won't work away from the travel hub.

El Chupacabra · 08-07-2006, 11:33 AM

That's really bad luck. I'm sorry, I hope they send it fast.

Alexander Turcic · 08-07-2006, 11:40 AM

Sorry to hear! It sounds like the battery is fried?

Mr. Goodbar · 08-07-2006, 12:06 PM

I just received mine this morning and I'm having a similar issue. Red led initially came on when I first plugged it in, but now won't. I managed to upgrade to 2.5 while plugged in, but it definitely doesn't seem to be charging. I'm not sure if it's the iliad or potentially a bad charger/travel hub.

Edit: Mine will now consistently boot up which indicates it's not the charger, but does automatically shut down after a few minutes. I can't believe after waiting this long I get a bad unit! ARGH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Roceh · 08-07-2006, 04:31 PM

Mine appears to have done the same, after two weeks of use

Drops · 08-07-2006, 04:33 PM

Seems like a lot of users have this problem now.

Roceh · 08-07-2006, 04:37 PM

Well i just found another psu with same volt + max ampage and it works ok, so i guess the problem is with the psu.

Mr. Goodbar · 08-07-2006, 05:19 PM

I can get mine to power up with an alternative power supply that has the same specs, but it still won't charge. It also continues to spontaneously power down after being on for a few minutes. I would guess something in either the battery or battery charging circuitry is not working correctly. I would pull out the tools and open it up if it didn't void the warranty, but it costs a little too much money to risk that avenue. I hope iRex and send me a replacement asap. Even with these issues this is a cool device. Great size, weight and the sharpness of the display just has to be seen to be believed.

scotty1024 · 08-07-2006, 05:56 PM

Maybe irex got a new batch of power bricks with less amps and didn't notice. Been there myself, supplier sends you the wrong item that looks identical, you bench test the devices using your own proper supply bricks taped down to the test bench... put a fresh brand new incorrect brick with the device and ship it.

if the brick can't supply enough amps to support the iLiad and charging, that could lead to the symptoms being reported.

If someone with a known working Iliad could tell us what volts and amps the brick outputs then that could be compared to the volts and amps on the bricks just received that aren't working.

Mr. Goodbar · 08-07-2006, 06:20 PM

The brick is rated for 12V and 1.2A max. I just checked it with the meter and it's reading 12V and about .9A so it's probably in it's stated range. They don't specify different output based on different input voltages so the brick is probably within it's normal operating range.

I had a brick laying around with same rated specs and plug and it works to power the unit, but still won't charge it. I'm guessing something is getting fried with the charging circuitry and since they are bringing out a travel charger I would assume the charging circuitry is in the iliad as opposed to the brick or that convoluted hub.

When I first plugged mine in I did get a red charge light, but it went out after I turned the unit on and never came back on from that point on. This is really frustrating when you wait this long for a device and then it's essentially doa. Now what do i do for a gadget fix for the next few weeks?

scotty1024 · 08-08-2006, 03:39 AM

Right, but what if the brick was supposed to be 12V at 2 amps? That's my point. What does the brick of a known working iLiad say on it?

Mr. Goodbar · 08-08-2006, 07:29 AM

The 12v at 1.2A max is what is printed on the unit. If something happened and it was supposed to be a higher current unit it should still be enough to provide a trickle charge. My experience has been that all of these type of bricks vary in their current output so the numbers I measured seem to be within normal variences. I did try another brick with the same rating and the unit still won't charge or stay on for more than two minutes. I spoke with iRex this morning and have a ticket number so now I just have to wait and see how long it will take them to correct the situation.

DuckDodgers · 08-10-2006, 08:17 AM

Received the return box this morning, now waiting for UPS to collect.

mtech · 08-10-2006, 09:54 AM

Mine is also a duff iliad, but it has to do with the screen. There is a permanent while line about 1cm from the top of the screen. It is always on.

There goes for quality. Return it goes.

Drops · 08-15-2006, 03:27 PM

Has anyone yet got an answer form Irex about the battery charging problem? My unit has exactly the same problem.

08-07-2006, 08:07 AM	#1
DuckDodgers Member Posts: 14 Karma: 10 Join Date: Aug 2006 Location: London	Received duff Iliad Dam, after 2 hrs, it looks as if it will have to be returned. No battery charge indicater light and it won't work away from the travel hub.

08-07-2006, 12:06 PM	#4
Mr. Goodbar Wizard Posts: 1,005 Karma: 98078 Join Date: Jul 2006 Location: Atlanta, GA Device: iPad Mini 4	I just received mine this morning and I'm having a similar issue. Red led initially came on when I first plugged it in, but now won't. I managed to upgrade to 2.5 while plugged in, but it definitely doesn't seem to be charging. I'm not sure if it's the iliad or potentially a bad charger/travel hub. Edit: Mine will now consistently boot up which indicates it's not the charger, but does automatically shut down after a few minutes. I can't believe after waiting this long I get a bad unit! ARGH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Last edited by Mr. Goodbar; 08-07-2006 at 12:19 PM.

08-08-2006, 07:29 AM	#12
Mr. Goodbar Wizard Posts: 1,005 Karma: 98078 Join Date: Jul 2006 Location: Atlanta, GA Device: iPad Mini 4	The 12v at 1.2A max is what is printed on the unit. If something happened and it was supposed to be a higher current unit it should still be enough to provide a trickle charge. My experience has been that all of these type of bricks vary in their current output so the numbers I measured seem to be within normal variences. I did try another brick with the same rating and the unit still won't charge or stay on for more than two minutes. I spoke with iRex this morning and have a ticket number so now I just have to wait and see how long it will take them to correct the situation. Last edited by Mr. Goodbar; 08-08-2006 at 07:32 AM.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
A question to those have have received the K2	NavyDad6	Amazon Kindle	11	02-25-2009 05:19 PM
Biography Cooper, Duff: Old Men Forget, v1, 27 Nov 2008	mrmikel	BBeB/LRF Books (offline)	3	11-28-2008 07:30 AM
I just received my iLiad, now what??	jimnphx	iRex	7	02-14-2007 04:51 PM
Received my Iliad!	daruking	iRex	4	08-08-2006 11:03 PM

08-07-2006, 11:33 AM	#2
El Chupacabra Enthusiast Posts: 33 Karma: 10 Join Date: Aug 2006 Device: iLiad / Nokia 6630	That's really bad luck. I'm sorry, I hope they send it fast.

08-07-2006, 11:40 AM	#3
Alexander Turcic Fully Converged Posts: 18,163 Karma: 14021202 Join Date: Oct 2002 Location: Switzerland Device: Too many to count here.	Sorry to hear! It sounds like the battery is fried?

08-07-2006, 04:31 PM	#5
Roceh Member Posts: 24 Karma: 10 Join Date: Jul 2006	Mine appears to have done the same, after two weeks of use

08-07-2006, 04:33 PM	#6
Drops Connoisseur Posts: 65 Karma: 10 Join Date: May 2006	Seems like a lot of users have this problem now.

08-07-2006, 04:37 PM	#7
Roceh Member Posts: 24 Karma: 10 Join Date: Jul 2006	Well i just found another psu with same volt + max ampage and it works ok, so i guess the problem is with the psu.

08-07-2006, 05:19 PM	#8
Mr. Goodbar Wizard Posts: 1,005 Karma: 98078 Join Date: Jul 2006 Location: Atlanta, GA Device: iPad Mini 4	I can get mine to power up with an alternative power supply that has the same specs, but it still won't charge. It also continues to spontaneously power down after being on for a few minutes. I would guess something in either the battery or battery charging circuitry is not working correctly. I would pull out the tools and open it up if it didn't void the warranty, but it costs a little too much money to risk that avenue. I hope iRex and send me a replacement asap. Even with these issues this is a cool device. Great size, weight and the sharpness of the display just has to be seen to be believed.

08-07-2006, 05:56 PM	#9
scotty1024 Banned Posts: 1,300 Karma: 1479 Join Date: Jul 2006 Location: Peoples Republic of Washington Device: Reader / iPhone / Librie / Kindle	Maybe irex got a new batch of power bricks with less amps and didn't notice. Been there myself, supplier sends you the wrong item that looks identical, you bench test the devices using your own proper supply bricks taped down to the test bench... put a fresh brand new incorrect brick with the device and ship it. if the brick can't supply enough amps to support the iLiad and charging, that could lead to the symptoms being reported. If someone with a known working Iliad could tell us what volts and amps the brick outputs then that could be compared to the volts and amps on the bricks just received that aren't working.

08-07-2006, 06:20 PM	#10
Mr. Goodbar Wizard Posts: 1,005 Karma: 98078 Join Date: Jul 2006 Location: Atlanta, GA Device: iPad Mini 4	The brick is rated for 12V and 1.2A max. I just checked it with the meter and it's reading 12V and about .9A so it's probably in it's stated range. They don't specify different output based on different input voltages so the brick is probably within it's normal operating range. I had a brick laying around with same rated specs and plug and it works to power the unit, but still won't charge it. I'm guessing something is getting fried with the charging circuitry and since they are bringing out a travel charger I would assume the charging circuitry is in the iliad as opposed to the brick or that convoluted hub. When I first plugged mine in I did get a red charge light, but it went out after I turned the unit on and never came back on from that point on. This is really frustrating when you wait this long for a device and then it's essentially doa. Now what do i do for a gadget fix for the next few weeks?

08-08-2006, 03:39 AM	#11
scotty1024 Banned Posts: 1,300 Karma: 1479 Join Date: Jul 2006 Location: Peoples Republic of Washington Device: Reader / iPhone / Librie / Kindle	Right, but what if the brick was supposed to be 12V at 2 amps? That's my point. What does the brick of a known working iLiad say on it?

08-10-2006, 08:17 AM	#13
DuckDodgers Member Posts: 14 Karma: 10 Join Date: Aug 2006 Location: London	Received the return box this morning, now waiting for UPS to collect.

Advert

Advert

08-10-2006, 09:54 AM	#14
mtech Junior Member Posts: 8 Karma: 10 Join Date: Aug 2006	Mine is also a duff iliad, but it has to do with the screen. There is a permanent while line about 1cm from the top of the screen. It is always on. There goes for quality. Return it goes.

08-15-2006, 03:27 PM	#15
Drops Connoisseur Posts: 65 Karma: 10 Join Date: May 2006	Has anyone yet got an answer form Irex about the battery charging problem? My unit has exactly the same problem.