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Old 04-10-2012, 04:33 PM   #1
pablo88
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Blank Blinking Screen

Hello, my name is Pawel,

I have problems with the screen of my Opus. Device works correctly when plugged to computer - I mean I can upload files and the red light is gloving (so it's charging I hope). When I'm pressing start button, green light appears and Opus is ON. When I'm pressing the OK button only edges are blinking, nothing else is displayed (Blank Screen). Firstly it was a wallpaper and it started to fade, and now it's only blank screen with those mentioned blinking edges.

I have contacted support but they want me to send it to france for tests but the cost of sending it is like 30 euros one way and I don't have a proof of buying because it was a used one, so probably i will have to pay twice (and 60 euros is like half the price for a new Opus).

photos of device:
http://ifotos.pl/zobacz/opus1jpg_rnqersw.jpg/
http://www.tinyimg.pl/h7ao4js4rsdq.html

I have already tried reset, hard reset, battery remove - nothing worked. Thank you for any help.
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Old 04-11-2012, 02:31 AM   #2
Billi
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It can really be a problem with the screen itself (although not a broken screen) and in this case I'm afraid you can't do anything but to send it to Paris.

Just to be sure it's not a dying battery: what happens when you plug in the cable? Does the screen show the usual sign of loading with the two cables or nothing?

And do you remember having done something specific before all this happened?
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Old 04-11-2012, 10:38 AM   #3
pablo88
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Originally Posted by Billi View Post
Just to be sure it's not a dying battery: what happens when you plug in the cable? Does the screen show the usual sign of loading with the two cables or nothing?

No, only the read light is showing instead of green and the screen stays the same. I am almost sure that charging works because sometimes Opus freezes with green light constantly on until the battery is depleted and the I cannot even turn it on. It's possible only after connecting it to the computer for a while.

And do you remember having done something specific before all this happened?
I was holding it in my jeans pocket in the original sleever from Bookeen and sightseeing (I was on a trip). From time to time (metro, bus stations, etc.) I was reading from it untill suddenly it stoped working. Only fading wallpaper was on the display, I tried to push buttons but then the wallpaper become to fade even more until the screen turned blank.


Now I opened it but I don't see anything strange inside (i'm not a specialist)...


Thank you for your interest in my problem and any help.
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Old 04-11-2012, 12:09 PM   #4
Godzil
a pthread?? where? where?
Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.
 
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If the border blink, your screen is likely to be defective.. And you can do nothing but send it for repair.
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Old 04-11-2012, 02:00 PM   #5
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Originally Posted by Godzil View Post
If the border blink, your screen is likely to be defective.. And you can do nothing but send it for repair.
ok, but I have bought a used one and I don't have a proof of purchase..
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Old 04-11-2012, 04:09 PM   #6
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You don't need to have a proof of purchase. That is only important if you want to claim warranty. Bookeen will repair your Opus nevertheless (if it is possible), the disadvantage is that you have to pay for the repair and the shipping.
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Old 04-11-2012, 04:16 PM   #7
JSWolf
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It could be the screen controller is bad.
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Old 04-11-2012, 05:32 PM   #8
pablo88
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It could be the screen controller is bad.
what does it mean? software?
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Old 04-12-2012, 04:21 AM   #9
Godzil
a pthread?? where? where?
Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.
 
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I seriously doubt that the screen controller is bad
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