03-24-2013, 02:16 PM | #1 |
Junior Member
Posts: 3
Karma: 10
Join Date: Mar 2013
Device: Kobo touch
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stuck on working screen
I downloaded some books from the Kbo shop, ejected and now I just have the smiley screen with working blobs continuously running. I can switch off and on but no change, neither does pressing the reset in the back. Tried re-connecting to the PC but not recognised. I can get blue lights and green lights. Help!!
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03-24-2013, 03:48 PM | #3 | |
Junior Member
Posts: 3
Karma: 10
Join Date: Mar 2013
Device: Kobo touch
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Quote:
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03-24-2013, 03:52 PM | #4 |
Grand Sorcerer
Posts: 12,166
Karma: 73448616
Join Date: Nov 2007
Location: Toronto
Device: Nexus 7, Clara, Touch, Tolino EPOS
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My wife experienced issues when she went to update her Touch to the 2.4 series of firmware; it hung on the same smiley screen. I tried a few things, and finally just left it plugged in for some time to ensure the battery was fully charged.
I then did the reset reboot (with the unit powered off, hold down the home button and power on) which initiated a factory reset and all was fine (apart from having to reload all content etc). |
03-24-2013, 06:33 PM | #5 | |
Junior Member
Posts: 3
Karma: 10
Join Date: Mar 2013
Device: Kobo touch
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Quote:
After considerable time (and advice from you guys) we're back up and running. I had other plans for my Sunday evening though! Thanks for your help. |
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03-24-2013, 06:38 PM | #6 |
Grand Sorcerer
Posts: 12,166
Karma: 73448616
Join Date: Nov 2007
Location: Toronto
Device: Nexus 7, Clara, Touch, Tolino EPOS
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Glad you're back up and running And yes.... I know the feeling about the time.... In my case it was the next morning when I was told of the problems.
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