PRS-650 Protected by Digital Rights Management - Page 2

Joshseadog · 10-02-2010, 04:30 AM

Bummer this same thing just happened to my 650. Just loaded some purchased books on via Sony Library software from my laptop. Switched device back on from complete shutdown after removing it safely from laptop then kept getting DRM Protected on all my purchased books although all book thumbnails were showing on device, could not open currently reading book and completly lost my page. After some time and repeated attempts it fianally opened my currently reading purchased book. Have no idea how this has happened.

edenNZ · 10-24-2010, 02:48 AM

Quote:

Originally Posted by wachuko

Mine just did the same with a book I was reading... I am turning off the reader by doing a complete shutdown everytime instead of the sleep mode option...

I just went to the list, selected another book, went back to the first book and it took me to the first page.... I had to go back to the chapter I was via the index... I hope it was a one time thing...

Mine is doing the same thing....I think this must be a bug with the device because surely it can't be normal to be unable to power off your device without getting a DRM message blocking you returning to the book you were reading. It's so frustrating. I guess I'll just try using sleep mode but I would think you should at least be able to switch it off if you want to.

SeaBookGuy · 10-24-2010, 11:53 AM

I got that dreaded message once - deleted and re-loaded the book, and never seen it since.

edenNZ · 10-25-2010, 11:10 AM

Ok will try that and update. I'm terrible at remembering my page otherwise :S

emily08 · 11-04-2010, 02:58 AM

me too, bought a book from waterstones and can't read it, the DRM message keeps coming up, i've just had enough, wish i'd never bought the 650 now.

pinnacle · 11-05-2010, 01:27 AM

I have been reading my new 950 today. Last time I tried opening my book I received the digital rights error message. I opened and closed one of the sample books then I was able to open my book without error. This is a firmware bug.

Fbone · 11-05-2010, 07:08 AM

Does Sony update their firmware?

HarryT · 11-05-2010, 07:14 AM

Sony are not noted for their rapidity in providing firmware updates, unfortunately.

igorsk · 11-05-2010, 07:18 AM

Quote:

Originally Posted by HarryT

Sony are not noted for their rapidity in providing firmware updates, unfortunately.

Actually they can be pretty quick if there's a serious bug. IIRC, the fix for PRS-600's SD card problem came out a few weeks after the sales started.

Puck · 11-21-2010, 08:12 PM

Quote:

Originally Posted by pinnacle

I have been reading my new 950 today. Last time I tried opening my book I received the digital rights error message. I opened and closed one of the sample books then I was able to open my book without error. This is a firmware bug.

I encountered the exact same scenario with the second book I purchased for my reader. No problems with the first one. I'm glad to know that it's a common issue and not a defect in my unit.

Lynk · 11-22-2010, 03:06 AM

Another here with the same problem, 2nd DRM book that I was reading, no shut down, just charged reader via computer, had a pdf open, when I went to open book I got the message.

So annoying computer was shut off & all, had a half finished P/book to read, would have been even more annoying if I was away.

So should we all email Sony to get them to do an update....

CdnBookMom · 02-05-2011, 01:41 PM

I'm so glad I found this forum as you can count me in on this problem too. I got the Sony PRS-650 for Christmas. I'm on my 5th book and noticed this happening since the 4th book... and it seems to follow the similar pattern you guys describe... it seems to only happen when my ereader is completely shut down and I'm turning it back on.

I only ever turned off my ereader at night time figuring it would be several hours before I would go back to it (thinking it would save on the battery). But since I usually don't have to recharge while I'm in the middle of a book, I guess the best way to get around this is to just leave it in sleep mode while I'm reading a book.

It's just weird that this didn't happen during the first 3 books I read and I was doing the same thing (turning it right off at night only)??

Enola · 03-15-2011, 08:44 PM

I got this problem just now for the second time. Reading a book I bought from the Sony Library (with DRM), put in a bookmark to swap to another book (one I'm writing, no DRM), then decided "nah, go back to the first one", but when I tried to reopen the DRM book I got the DRM message. There was no shutdown/sleeping involved, just exiting a DRM book, going into a non-DRM book, then trying to go back to the first one.
I resolved it by plugging my PRS-650 into the computer and firing up Sony Connect, then ejecting it. But by doing so, I lost my bookmark for the book (I didn't have any notes in the book, not sure if I'd have lost those also).

Pinecone · 03-20-2011, 03:31 PM

See here: https://www.mobileread.com/forums/sho...d.php?t=125962

Firmware update to fix that.

CdnBookMom · 03-21-2011, 11:16 AM

Thanks! I got the update yesterday when I was purchasing some ebooks! I hope that's the end of these problems!

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10-02-2010, 04:30 AM	#16
Joshseadog Enthusiast Posts: 27 Karma: 110 Join Date: Sep 2010 Location: South Wales. U.K. Device: Sony PRS-650	Bummer this same thing just happened to my 650. Just loaded some purchased books on via Sony Library software from my laptop. Switched device back on from complete shutdown after removing it safely from laptop then kept getting DRM Protected on all my purchased books although all book thumbnails were showing on device, could not open currently reading book and completly lost my page. After some time and repeated attempts it fianally opened my currently reading purchased book. Have no idea how this has happened.

10-24-2010, 11:53 AM	#18
SeaBookGuy Can one read too much? Posts: 2,015 Karma: 2487799 Join Date: Aug 2010 Location: Naples, FL Device: Kindle PW 3, Sony 350 and 650	I got that dreaded message once - deleted and re-loaded the book, and never seen it since.

10-25-2010, 11:10 AM	#19
edenNZ Junior Member Posts: 2 Karma: 10 Join Date: Oct 2010 Device: Sony Ereader 6500	Ok will try that and update. I'm terrible at remembering my page otherwise :S

11-04-2010, 02:58 AM	#20
emily08 Junior Member Posts: 7 Karma: 10 Join Date: Feb 2010 Device: Kindle 3, Sony PRS-650	me too, bought a book from waterstones and can't read it, the DRM message keeps coming up, i've just had enough, wish i'd never bought the 650 now.

11-05-2010, 01:27 AM	#21
pinnacle Junior Member Posts: 7 Karma: 10 Join Date: Oct 2010 Device: Ipad, Ipod Touch, Kindle 3, Sony PRS 950, KFire (preordered)	I have been reading my new 950 today. Last time I tried opening my book I received the digital rights error message. I opened and closed one of the sample books then I was able to open my book without error. This is a firmware bug.

11-05-2010, 07:08 AM	#22
Fbone Is that a sandwich? Posts: 8,189 Karma: 100500000 Join Date: Jun 2010 Device: Nook Glowlight Plus	Does Sony update their firmware?

11-05-2010, 07:14 AM	#23
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Sony are not noted for their rapidity in providing firmware updates, unfortunately.

11-22-2010, 03:06 AM	#26
Lynk Member Posts: 11 Karma: 10 Join Date: Oct 2010 Location: SA, Australia Device: sony 650	Another here with the same problem, 2nd DRM book that I was reading, no shut down, just charged reader via computer, had a pdf open, when I went to open book I got the message. So annoying computer was shut off & all, had a half finished P/book to read, would have been even more annoying if I was away. So should we all email Sony to get them to do an update....

02-05-2011, 01:41 PM	#27
CdnBookMom Junior Member Posts: 4 Karma: 10 Join Date: Jan 2011 Device: Sony PRS650, Kobo	I'm so glad I found this forum as you can count me in on this problem too. I got the Sony PRS-650 for Christmas. I'm on my 5th book and noticed this happening since the 4th book... and it seems to follow the similar pattern you guys describe... it seems to only happen when my ereader is completely shut down and I'm turning it back on. I only ever turned off my ereader at night time figuring it would be several hours before I would go back to it (thinking it would save on the battery). But since I usually don't have to recharge while I'm in the middle of a book, I guess the best way to get around this is to just leave it in sleep mode while I'm reading a book. It's just weird that this didn't happen during the first 3 books I read and I was doing the same thing (turning it right off at night only)??

03-15-2011, 08:44 PM	#28
Enola Member Posts: 22 Karma: 78 Join Date: Mar 2008 Location: Virginia Device: PRS-650	I got this problem just now for the second time. Reading a book I bought from the Sony Library (with DRM), put in a bookmark to swap to another book (one I'm writing, no DRM), then decided "nah, go back to the first one", but when I tried to reopen the DRM book I got the DRM message. There was no shutdown/sleeping involved, just exiting a DRM book, going into a non-DRM book, then trying to go back to the first one. I resolved it by plugging my PRS-650 into the computer and firing up Sony Connect, then ejecting it. But by doing so, I lost my bookmark for the book (I didn't have any notes in the book, not sure if I'd have lost those also).

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03-20-2011, 03:31 PM	#29
Pinecone Guru Posts: 902 Karma: 1660722 Join Date: Nov 2009 Location: Maryland Device: PRS-650, PRS-600, PRS-350	See here: https://www.mobileread.com/forums/sho...d.php?t=125962 Firmware update to fix that.

03-21-2011, 11:16 AM	#30
CdnBookMom Junior Member Posts: 4 Karma: 10 Join Date: Jan 2011 Device: Sony PRS650, Kobo	Thanks! I got the update yesterday when I was purchasing some ebooks! I hope that's the end of these problems!