Calibre has crashed twice on me today

texasnightowl · 01-27-2010, 05:12 PM

1st time was while I was still running 0.6.28
2nd time was a couple hours after upgrading to 0.6.36

1st time I was doing some book conversions
2nd time Calibre wasn't active...just minimized in the tray

Windows 7 Home Premium 64 bit

Quote:

Faulting application name: calibre.exe, version: 0.6.28.0, time stamp: 0x4b26abc0
Faulting module name: python26.dll, version: 2.6.3150.1013, time stamp: 0x4ac6495f
Exception code: 0xc0000005
Fault offset: 0x0001074f
Faulting process id: 0xff0
Faulting application start time: 0x01ca9f6d034aab16
Faulting application path: C:\Program Files (x86)\Calibre2\calibre.exe
Faulting module path: C:\Program Files (x86)\Calibre2\DLLs\python26.dll
Report Id: bdd3ee18-0b70-11df-95b2-001d604f85e4

Quote:

Faulting application name: calibre.exe, version: 0.6.36.0, time stamp: 0x4b5dda76
Faulting module name: python26.dll, version: 2.6.3150.1013, time stamp: 0x4ac6495f
Exception code: 0xc0000005
Fault offset: 0x0001074f
Faulting process id: 0x9e0
Faulting application start time: 0x01ca9f83019d217e
Faulting application path: C:\Program Files (x86)\Calibre2\calibre.exe
Faulting module path: C:\Program Files (x86)\Calibre2\DLLs\python26.dll
Report Id: 68e1b626-0b8f-11df-95b2-001d604f85e4

Any ideas?

kovidgoyal · 01-27-2010, 05:19 PM

That doesn't really tell me much. If you can reliably reproduce the crash, I can help, otherwise...

texasnightowl · 01-27-2010, 05:22 PM

yeah, considering it wasn't even doing any jobs and was just idle the 2nd time...reproducing it may be a challenge

texasnightowl · 02-01-2010, 05:49 PM

Have another lovely crash right now. What is module stackhash_b160?

Problem signature:
Problem Event Name: APPCRASH
Application Name: calibre.exe
Application Version: 0.6.36.0
Application Timestamp: 4b5dda76
Fault Module Name: StackHash_b160
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb3b
Exception Code: c0000374
Exception Offset: 000cdcbb
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: b160
Additional Information 2: b160389b8eff9c11a586b146dc3828d8
Additional Information 3: 0ed4
Additional Information 4: 0ed49bf59bfe4dee95c227f99e74abd1

theducks · 02-01-2010, 09:39 PM

Windows XP 32bit SP3 python26.dll , Calibre 0.6.37 No reader connected.
crashed while I was away from the computer (Calibre idle)
Yhe last 3 releases have done this.
Does Calibre do some sort of background polling tasks ?

kovidgoyal · 02-01-2010, 11:00 PM

lots of background tasks, device detection, news scheduling, update checks, those are the major ones. Unfortunately its very hard to debug this kind of thing.

theducks · 02-02-2010, 09:48 AM

Quote:

Originally Posted by kovidgoyal

lots of background tasks, device detection, news scheduling, update checks, those are the major ones. Unfortunately its very hard to debug this kind of thing.

Trying to help here

Is there a background task log I could enable that would capture the starts of these tasks.
In my case, no news feeds scheduled. Just Calibre set for Astak V5.

I suspect this may have started around the time you changed windows (USB) device detection. It seems to take hours to trigger.

kovidgoyal · 02-02-2010, 12:37 PM

You can run the GUI as

calibre-debug -g 1> log.txt 2>&1

After the crash log.txt may have something useful.

I doubt it's device detection, detection happens in two stages, the second of which was changed, and that only is triggered when a device is actually connected.

theducks · 02-02-2010, 01:13 PM

Quote:

Originally Posted by kovidgoyal

You can run the GUI as

calibre-debug -g 1> log.txt 2>&1

After the crash log.txt may have something useful.

I doubt it's device detection, detection happens in two stages, the second of which was changed, and that only is triggered when a device is actually connected.

Log session running. I will see what I can grab for you.

theducks · 02-02-2010, 02:56 PM

I have a crash log. I trimmed the front off.

kovidgoyal · 02-02-2010, 04:51 PM

Hmm nothing enlightening in that log. I'm pretty sure this a threading issue, some GUI object being created in a non GUI thread. Open a ticket so I remember to look into it when I have some time.

theducks · 02-02-2010, 05:01 PM

Quote:

Originally Posted by kovidgoyal

Hmm nothing enlightening in that log. I'm pretty sure this a threading issue, some GUI object being created in a non GUI thread. Open a ticket so I remember to look into it when I have some time.

Thanks, Will create a ticket when I get back to my other system (W/Calibre log)

texasnightowl · 02-02-2010, 05:04 PM

Hey, when I get home tonight I'll start Calibre with the debug command also.

texasnightowl · 02-14-2010, 06:15 PM

Wasn't running it with debug, but had another crash just now. Had started 22 conversions, all from LIT to MOBI

Problem signature:
Problem Event Name: APPCRASH
Application Name: calibre.exe
Application Version: 0.6.36.0
Application Timestamp: 4b5dda76
Fault Module Name: python26.dll
Fault Module Version: 2.6.3150.1013
Fault Module Timestamp: 4ac6495f
Exception Code: c0000005
Exception Offset: 0003246a
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

From event viewer:
Faulting application name: calibre.exe, version: 0.6.36.0, time stamp: 0x4b5dda76
Faulting module name: python26.dll, version: 2.6.3150.1013, time stamp: 0x4ac6495f
Exception code: 0xc0000005
Fault offset: 0x0003246a
Faulting process id: 0xffc
Faulting application start time: 0x01caadbbba9e4ecd
Faulting application path: C:\Program Files (x86)\Calibre2\calibre.exe
Faulting module path: C:\Program Files (x86)\Calibre2\DLLs\python26.dll
Report Id: 878382dd-19be-11df-a4b1-001d604f85e4

texasnightowl · 02-14-2010, 06:59 PM

And just now again...bulk convert of around 15 epubs to mobi

Faulting application name: calibre.exe, version: 0.6.36.0, time stamp: 0x4b5dda76
Faulting module name: python26.dll, version: 2.6.3150.1013, time stamp: 0x4ac6495f
Exception code: 0xc0000005
Fault offset: 0x0000ddb6
Faulting process id: 0xeb4
Faulting application start time: 0x01caadcba199a7ae
Faulting application path: C:\Program Files (x86)\Calibre2\calibre.exe
Faulting module path: C:\Program Files (x86)\Calibre2\DLLs\python26.dll
Report Id: b7a53ccf-19c4-11df-a4b1-001d604f85e4

Checked after restarting calibre...it was 14 books being converted and it completed 1 of them and then crashed.

02-02-2010, 02:56 PM	#10
theducks Well trained by Cats Posts: 29,809 Karma: 54830978 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	I have a crash log. I trimmed the front off. Last edited by theducks; 08-16-2012 at 08:29 PM.

02-14-2010, 06:15 PM	#14
texasnightowl Guru Posts: 699 Karma: 1001556 Join Date: Jul 2008 Location: Texas Device: Oasis 3, K4B(NT), K3/KK	Wasn't running it with debug, but had another crash just now. Had started 22 conversions, all from LIT to MOBI Problem signature: Problem Event Name: APPCRASH Application Name: calibre.exe Application Version: 0.6.36.0 Application Timestamp: 4b5dda76 Fault Module Name: python26.dll Fault Module Version: 2.6.3150.1013 Fault Module Timestamp: 4ac6495f Exception Code: c0000005 Exception Offset: 0003246a OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 From event viewer: Faulting application name: calibre.exe, version: 0.6.36.0, time stamp: 0x4b5dda76 Faulting module name: python26.dll, version: 2.6.3150.1013, time stamp: 0x4ac6495f Exception code: 0xc0000005 Fault offset: 0x0003246a Faulting process id: 0xffc Faulting application start time: 0x01caadbbba9e4ecd Faulting application path: C:\Program Files (x86)\Calibre2\calibre.exe Faulting module path: C:\Program Files (x86)\Calibre2\DLLs\python26.dll Report Id: 878382dd-19be-11df-a4b1-001d604f85e4 Last edited by texasnightowl; 02-14-2010 at 07:00 PM.

02-14-2010, 06:59 PM	#15
texasnightowl Guru Posts: 699 Karma: 1001556 Join Date: Jul 2008 Location: Texas Device: Oasis 3, K4B(NT), K3/KK	And just now again...bulk convert of around 15 epubs to mobi Faulting application name: calibre.exe, version: 0.6.36.0, time stamp: 0x4b5dda76 Faulting module name: python26.dll, version: 2.6.3150.1013, time stamp: 0x4ac6495f Exception code: 0xc0000005 Fault offset: 0x0000ddb6 Faulting process id: 0xeb4 Faulting application start time: 0x01caadcba199a7ae Faulting application path: C:\Program Files (x86)\Calibre2\calibre.exe Faulting module path: C:\Program Files (x86)\Calibre2\DLLs\python26.dll Report Id: b7a53ccf-19c4-11df-a4b1-001d604f85e4 Checked after restarting calibre...it was 14 books being converted and it completed 1 of them and then crashed. Last edited by texasnightowl; 02-14-2010 at 07:05 PM.

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01-27-2010, 05:19 PM	#2
kovidgoyal creator of calibre Posts: 43,860 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	That doesn't really tell me much. If you can reliably reproduce the crash, I can help, otherwise...

01-27-2010, 05:22 PM	#3
texasnightowl Guru Posts: 699 Karma: 1001556 Join Date: Jul 2008 Location: Texas Device: Oasis 3, K4B(NT), K3/KK	yeah, considering it wasn't even doing any jobs and was just idle the 2nd time...reproducing it may be a challenge

02-01-2010, 05:49 PM	#4
texasnightowl Guru Posts: 699 Karma: 1001556 Join Date: Jul 2008 Location: Texas Device: Oasis 3, K4B(NT), K3/KK	Have another lovely crash right now. What is module stackhash_b160? Problem signature: Problem Event Name: APPCRASH Application Name: calibre.exe Application Version: 0.6.36.0 Application Timestamp: 4b5dda76 Fault Module Name: StackHash_b160 Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bdb3b Exception Code: c0000374 Exception Offset: 000cdcbb OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional Information 1: b160 Additional Information 2: b160389b8eff9c11a586b146dc3828d8 Additional Information 3: 0ed4 Additional Information 4: 0ed49bf59bfe4dee95c227f99e74abd1

02-01-2010, 09:39 PM	#5
theducks Well trained by Cats Posts: 29,809 Karma: 54830978 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Windows XP 32bit SP3 python26.dll , Calibre 0.6.37 No reader connected. crashed while I was away from the computer (Calibre idle) Yhe last 3 releases have done this. Does Calibre do some sort of background polling tasks ?

02-01-2010, 11:00 PM	#6
kovidgoyal creator of calibre Posts: 43,860 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	lots of background tasks, device detection, news scheduling, update checks, those are the major ones. Unfortunately its very hard to debug this kind of thing.

02-02-2010, 12:37 PM	#8
kovidgoyal creator of calibre Posts: 43,860 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	You can run the GUI as calibre-debug -g 1> log.txt 2>&1 After the crash log.txt may have something useful. I doubt it's device detection, detection happens in two stages, the second of which was changed, and that only is triggered when a device is actually connected.

02-02-2010, 04:51 PM	#11
kovidgoyal creator of calibre Posts: 43,860 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Hmm nothing enlightening in that log. I'm pretty sure this a threading issue, some GUI object being created in a non GUI thread. Open a ticket so I remember to look into it when I have some time.

02-02-2010, 05:04 PM	#13
texasnightowl Guru Posts: 699 Karma: 1001556 Join Date: Jul 2008 Location: Texas Device: Oasis 3, K4B(NT), K3/KK	Hey, when I get home tonight I'll start Calibre with the debug command also.