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Old 02-14-2007, 01:40 AM   #1
wpaley
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Reader stuck after partial firmware update

During the firmware update (I am using Parallels on a MacBook & XP by the way) a message said it could not complete the update. My Reader screen is stuck at "Updating firmware now..." I've tried resetting and even hard reset but all I get is that screen or "Firmware update is not finished correctly. Please execute firmware update again." when I disconnect it from USB. I've downloaded the update and tried, but it fails to complete. CAN I GET IT BACK TO ORIGINAL THE FIRMWARE? CAN I HARD RESET? HOW?
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Old 02-14-2007, 01:52 AM   #2
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Which Parallels are you using?
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Old 02-14-2007, 02:36 AM   #3
wpaley
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Updated Parallels and all seems well. Thanks
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Old 02-14-2007, 08:56 AM   #4
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Does that mean you got your update straightened out, wpaley?

In case it doesn't, you can find the hard reset instructions here in the Wiki ....
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