Kindle app fails on Big Sur

radlyeel · 02-20-2021, 05:48 AM

I cannot use the Kindle App on my iMac, which I recently upgraded to Big Sur. It runs just fine on my Macbook (both under Windows 10 and OS X Catalina), and on my iPhone. The behavior is this: when I open a book, it takes me to my current location and about five seconds later it crashes with this message: Kindle quit unexpectedly (well, maybe THEY didn't expect it, but I've come to expect it!) and a crash dump that they promise to send to Apple support. I have followed the instructions found here: https://discussions.apple.com/thread...2#253005952022
but to no avail. Any other help would be appreciated

badgoodDeb · 02-21-2021, 08:46 PM

Have you tried a reboot after doing the above deletions, and perhaps before re-installing the Kindle App? And if so, perhaps another reboot after re-installing the Kindle App?

I have a new M1 macbook, so it came with Big Sur on it, rather than being an update. The Kindle App I got from the Big Sur version App Store works fine. (As opposed to the App store that used to be only in iTunes.)

02-20-2021, 05:48 AM	#1
radlyeel Junior Member Posts: 1 Karma: 10 Join Date: Feb 2021 Device: Kindle app on all Apple platforms (iPhone, iMac, iPad, Macbook)	Kindle app fails on Big Sur I cannot use the Kindle App on my iMac, which I recently upgraded to Big Sur. It runs just fine on my Macbook (both under Windows 10 and OS X Catalina), and on my iPhone. The behavior is this: when I open a book, it takes me to my current location and about five seconds later it crashes with this message: Kindle quit unexpectedly (well, maybe THEY didn't expect it, but I've come to expect it!) and a crash dump that they promise to send to Apple support. I have followed the instructions found here: https://discussions.apple.com/thread...2#253005952022 but to no avail. Any other help would be appreciated

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02-21-2021, 08:46 PM	#2
badgoodDeb Grand Sorcerer Posts: 8,502 Karma: 64095689 Join Date: Jan 2008 Location: Harrisburg outskirts Device: Palms, K1-4s, iPads, iPhones, KV, KO1	Have you tried a reboot after doing the above deletions, and perhaps before re-installing the Kindle App? And if so, perhaps another reboot after re-installing the Kindle App? I have a new M1 macbook, so it came with Big Sur on it, rather than being an update. The Kindle App I got from the Big Sur version App Store works fine. (As opposed to the App store that used to be only in iTunes.)

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