Can select 3G network, any fixes?

ScoutPilot · 11-30-2010, 04:08 AM

Hey all,

I can't get my kindle to recognize a 3g network. I've gone to 311 and tried to select and AT&T network and hit enter, but it never puts a check next to it like it should. I've even tried to select the automatic network function also but with no results. When I 311 again, same thing....essentially, I can't get it to work. Any ideas? Wifi works great but would like the flexibility to get both to work.

Thanks!

desertblues · 11-30-2010, 06:57 AM

I remember you asking this question a few weeks ago. Apparently that didn't solve anything.
Might it be a possibility just to phone Amazon and ask the hypothetical question of you having 3G before you'll register your Kindle (in the near future)?

edit; even if it appears that the Kindle doesn't have to be registred for 3G, it can do no harm to ask Amazon. They've a good customersservice.

hal2814 · 12-03-2010, 08:19 AM

When I first bought my Kindle, I couldn't get it to connect to the 3G network. After calling Amazon, it turns out they did something wrong before it left the factory and it didn't recognize my Kindle as a valid device of theirs. They told me it would be working within 6 hours but 15 minutes after the call it was already working. 3G would NEVER have worked on my device had I not called them.

zeph · 12-03-2010, 02:40 PM

I had the same problem and got it resolved just an hour ago. After making me go through Alt-311 and such, the CS guy finally told me that the radio was blocked on my kindle and that they will unblock/activate it on their end and my kindle should work fine in 15 minutes or so. I checked after 15 minutes and it was working and already registered to my Amazon account.

11-30-2010, 04:08 AM	#1
ScoutPilot Enthusiast Posts: 29 Karma: 10 Join Date: Nov 2010 Device: Sony Pocket, Kindle 2, Kindle 3 3G+WiFi	Can select 3G network, any fixes? Hey all, I can't get my kindle to recognize a 3g network. I've gone to 311 and tried to select and AT&T network and hit enter, but it never puts a check next to it like it should. I've even tried to select the automatic network function also but with no results. When I 311 again, same thing....essentially, I can't get it to work. Any ideas? Wifi works great but would like the flexibility to get both to work. Thanks!

11-30-2010, 06:57 AM	#2
desertblues Home for the moment Posts: 5,127 Karma: 27718936 Join Date: Jan 2009 Location: travelling Device: various	I remember you asking this question a few weeks ago. Apparently that didn't solve anything. Might it be a possibility just to phone Amazon and ask the hypothetical question of you having 3G before you'll register your Kindle (in the near future)? edit; even if it appears that the Kindle doesn't have to be registred for 3G, it can do no harm to ask Amazon. They've a good customersservice. Last edited by desertblues; 11-30-2010 at 07:11 AM.

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12-03-2010, 08:19 AM	#3
hal2814 Connoisseur Posts: 65 Karma: 2460 Join Date: Oct 2010 Device: Kindle 2	When I first bought my Kindle, I couldn't get it to connect to the 3G network. After calling Amazon, it turns out they did something wrong before it left the factory and it didn't recognize my Kindle as a valid device of theirs. They told me it would be working within 6 hours but 15 minutes after the call it was already working. 3G would NEVER have worked on my device had I not called them.

12-03-2010, 02:40 PM	#4
zeph Junior Member Posts: 1 Karma: 10 Join Date: Jan 2010 Device: none	I had the same problem and got it resolved just an hour ago. After making me go through Alt-311 and such, the CS guy finally told me that the radio was blocked on my kindle and that they will unblock/activate it on their end and my kindle should work fine in 15 minutes or so. I checked after 15 minutes and it was working and already registered to my Amazon account.

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