PRS-505 died on shutdown

nathantw · 11-01-2007, 08:07 AM

I did a shut down last night and closed the cover. This morning I opened the cover to find a "!" in the middle of the screen. Apparently it jammed while shutting down. I tried pressing the reset button, the on-off button and any other button I can think of. Anyone have any ideas how to unlock this unit? I tried plugging it into a USB port but the computer doesn't see it. The battery is full.

Thanks.

MikiBroki · 11-01-2007, 02:06 PM

Use the wall charger, in this case usb charging does nothing

JSWolf · 11-01-2007, 02:16 PM

The problem is the 505 does not comes with an AC adapter. So it cannot be charged that way unless you purchase the AC adaptor or an AC adapter for a PSP.

NatCh · 11-01-2007, 02:20 PM

The 505 is designed to charge from a USB port even when the batt is flat. However nathantw commented that the battery was charged, so that's probably not it. I'd still recommend leaving the rascal plugged in to charge for several hours, just to be sure it's not still a flat battery somehow.

Especially since the next step is probably calling tech support.

JSWolf · 11-01-2007, 02:21 PM

When the 505 is plugged into the USB port, does the red light come on?

nathantw · 11-01-2007, 03:03 PM

Quote:

Originally Posted by JSWolf

When the 505 is plugged into the USB port, does the red light come on?

Thanks for all the recommendations. The red light does indeed come on when plugged into the USB port.

I called Sony tech support and they referred me back to Sony Style since they couldn't fix it. They're just going to send me a new one since it's within 30 days of purchase.

To think I was pretty close to finishing the book I was reading too. I guess I can read it on my computer. <sigh>

nathantw · 11-01-2007, 03:06 PM

Quote:

Originally Posted by NatCh

The 505 is designed to charge from a USB port even when the batt is flat. However nathantw commented that the battery was charged, so that's probably not it. I'd still recommend leaving the rascal plugged in to charge for several hours, just to be sure it's not still a flat battery somehow.

Especially since the next step is probably calling tech support.

I'll keep the unit plugged into the USB for a couple hours. The unit has that "!" and the words "Shutting down..." on the bottom. It'll be interesting to see if it comes back to life.

NatCh · 11-01-2007, 03:37 PM

Quote:

Originally Posted by nathantw

They're just going to send me a new one since it's within 30 days of purchase.

Good news! Glad they're taking care of it for you.

nathantw · 11-01-2007, 04:29 PM

Quote:

Originally Posted by NatCh

Good news! Glad they're taking care of it for you.

Well, I'll be a monkey's uncle. Leaving the unit plugged into the USB fixed the problem!

Thank you everyone for your help!

Nathan

NatCh · 11-01-2007, 04:56 PM

Even better news! You might want to call Sony back and let them know, too.

tdanzie · 11-01-2007, 06:48 PM

I am happy that it is working. Take a look at the user's guide, if you shut it down again, turn the Reader on (even although it won't come on) and then connect it to the computer, it will come on faster. If not, it will be a long wait.

11-01-2007, 08:07 AM	#1
nathantw Zealot Posts: 145 Karma: 230 Join Date: Oct 2007 Device: 505	PRS-505 died on shutdown I did a shut down last night and closed the cover. This morning I opened the cover to find a "!" in the middle of the screen. Apparently it jammed while shutting down. I tried pressing the reset button, the on-off button and any other button I can think of. Anyone have any ideas how to unlock this unit? I tried plugging it into a USB port but the computer doesn't see it. The battery is full. Thanks.

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11-01-2007, 02:06 PM	#2
MikiBroki Junior Member Posts: 9 Karma: 10 Join Date: Dec 2006 Device: Sony Reader	Use the wall charger, in this case usb charging does nothing

11-01-2007, 02:16 PM	#3
JSWolf Resident Curmudgeon Posts: 73,897 Karma: 128597114 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	The problem is the 505 does not comes with an AC adapter. So it cannot be charged that way unless you purchase the AC adaptor or an AC adapter for a PSP.

11-01-2007, 02:20 PM	#4
NatCh Gizmologist Posts: 11,615 Karma: 929550 Join Date: Jan 2006 Location: Republic of Texas Embassy at Jackson, TN Device: Pocketbook Touch HD3	The 505 is designed to charge from a USB port even when the batt is flat. However nathantw commented that the battery was charged, so that's probably not it. I'd still recommend leaving the rascal plugged in to charge for several hours, just to be sure it's not still a flat battery somehow. Especially since the next step is probably calling tech support.

11-01-2007, 02:21 PM	#5
JSWolf Resident Curmudgeon Posts: 73,897 Karma: 128597114 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	When the 505 is plugged into the USB port, does the red light come on?

11-01-2007, 04:56 PM	#10
NatCh Gizmologist Posts: 11,615 Karma: 929550 Join Date: Jan 2006 Location: Republic of Texas Embassy at Jackson, TN Device: Pocketbook Touch HD3	Even better news! You might want to call Sony back and let them know, too.

11-01-2007, 06:48 PM	#11
tdanzie Connoisseur Posts: 73 Karma: 26804 Join Date: Oct 2007 Location: Texas Device: iPad Pro, Kobo H2O, Kindle Voyage, Kobo Aura One	I am happy that it is working. Take a look at the user's guide, if you shut it down again, turn the Reader on (even although it won't come on) and then connect it to the computer, it will come on faster. If not, it will be a long wait.

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