If you have used Audible services.... - Page 4

HarryT · 04-09-2019, 03:57 PM

Please do note the following from the Audible Ts&Cs:

Quote:

Risk of Loss. Once we have made Audible Content available to you, you will bear the risk of loss for completing any download of Audible Content after purchase and for any loss of Audible Content you have downloaded, including any loss due to a file corruption or a device or hard drive crash. Purchased Audible Content will generally continue to be available in your Audible Account but may become unavailable due to possible content provider licensing restrictions or other reasons, and Audible will not be liable to you if Audible Content becomes unavailable for further download. You will not receive a full or partial refund of any fees already paid in such situations. Accordingly, we encourage you to download Audible Content promptly after purchase and to make a back-up copy.

Ie it's your responsibility to back it up and keep it safe!

tubemonkey · 04-09-2019, 04:06 PM

Quote:

Originally Posted by HarryT

Please do note the following from the Audible Ts&Cs:

Ie it's your responsibility to back it up and keep it safe!

SeaBookGuy · 04-09-2019, 10:07 PM

I've had them discontinue British audiobooks for sale, but never had them take one back that was no longer available in the States.

Sweetpea · 04-10-2019, 02:28 AM

Quote:

Originally Posted by KyBunnies

I have cancelled and restarted my membership numerous times. I have never lost a single audiobook file.

Same here. And I've plenty of audiobooks that aren't available anymore at all.

pwalker8 · 04-10-2019, 08:12 AM

Quote:

Originally Posted by HarryT

Please do note the following from the Audible Ts&Cs:

Ie it's your responsibility to back it up and keep it safe!

That's the first thing that I do when I buy an audiobook, download it and back it up.

SleepyBob · 04-10-2019, 12:24 PM

Quote:

Originally Posted by DiapDealer

Sorry. I guess I still don't get it. I figure if you can't manage to use 1 credit per month, then you clearly didn't need an audible membership in the first place.

I feel for those who may have let their credit situation get the best of them, but throwing good money after bad isn't the answer. Get out before you (rhetorical) go under.

I am on the 24 credit/year pre-paid plan. Last year, I had a lot going on and didn't use as many credits as usual, so I still had 8 credits left when I was close to renewal. It would have been nice if they had allowed me to pause my membership for a few months before renewing, or switch to a one-credit monthly pay temporarily. But according to Audible, any switch from the 2 credits/month plan would void those outstanding credits.

So instead of buying books you want when you want, you have to scramble to use credits on books and hope you will want to read them later. I love Audible, but it left a bit of a bad taste in my mouth.

SleepyBob · 04-10-2019, 12:26 PM

Quote:

Originally Posted by HarryT

Please do note the following from the Audible Ts&Cs:

Ie it's your responsibility to back it up and keep it safe!

Is it possible to somehow get content backed up on your computer into your phone's Audible app?

pwalker8 · 04-10-2019, 01:08 PM

Quote:

Originally Posted by SleepyBob

Is it possible to somehow get content backed up on your computer into your phone's Audible app?

It's certainly possible to side load audible books, at least on Apple devices, if that is what you mean.

KyBunnies · 04-10-2019, 01:15 PM

Quote:

Originally Posted by SleepyBob

Is it possible to somehow get content backed up on your computer into your phone's Audible app?

I download and back up all my audiobooks. I do not use the Audible app for my books so I do not know if you are able to remove books from that. but I have an iPhone and it is not as easy to pull stuff from as Android, but that is my opinion.

SleepyBob · 04-10-2019, 01:35 PM

Quote:

Originally Posted by pwalker8

It's certainly possible to side load audible books, at least on Apple devices, if that is what you mean.

Yes, that's what I mean, but Android for me. Do you just copy them into the Audible directory? I don't see any options in the app for sideloading.

pwalker8 · 04-10-2019, 04:19 PM

Quote:

Originally Posted by SleepyBob

Yes, that's what I mean, but Android for me. Do you just copy them into the Audible directory? I don't see any options in the app for sideloading.

With Apple, you use iTunes and can listen via the Audible app or iBooks app. I'm not sure how it works on Android. You might have better luck asking in the audiobook forum.

Jack Torrance · 04-12-2019, 10:01 PM

I was an audible member for years and never had an issue with them. I thought it was very clear how the system worked. If I was going to cancel my membership and had credits I used them. When I got caught back up and wanted more I started again and bought some more. Now years later I still have access to the 150 or so books I purchased and can listen anytime I want to. As of late I’ve been borrowing library books but at the time it was as good as Audibles service.

I think this is just a lawyers game to go after a company.

sun surfer · 04-12-2019, 11:29 PM

Quote:

Originally Posted by SleepyBob

I am on the 24 credit/year pre-paid plan. Last year, I had a lot going on and didn't use as many credits as usual, so I still had 8 credits left when I was close to renewal. It would have been nice if they had allowed me to pause my membership for a few months before renewing, or switch to a one-credit monthly pay temporarily. But according to Audible, any switch from the 2 credits/month plan would void those outstanding credits.

So instead of buying books you want when you want, you have to scramble to use credits on books and hope you will want to read them later. I love Audible, but it left a bit of a bad taste in my mouth.

See this post of mine from earlier in the thread. You and I were on the same plan and in the same situation, and it sounds like at close to the same time. I talked to them and they offered to let me switch to a plan that was basically without active membership but with keeping all my credits active. It was I think $10 per year until I use my credits up.

Edit- I just signed in and looked at what I'm on. It's called 'Inactive Light' and it's '$9.95 per year' to 'keep your existing credits' active without being an active member.

Catlady · 04-14-2019, 10:03 AM

Quote:

Originally Posted by sun surfer

Edit- I just signed in and looked at what I'm on. It's called 'Inactive Light' and it's '$9.95 per year' to 'keep your existing credits' active without being an active member.

How is that going to work when credits now expire after 12 months? Wouldn't existing credits expire during the first Inactive Light year?

sun surfer · 04-15-2019, 12:12 AM

I'm not sure, Catlady, as I didn't know that credits did expire after 12 months now. I guess you'll have to ask them. I will say this- I was put on the inactive plan last May and my remaining credits are still good despite being a year and 11 months old now. Perhaps the inactive light plan negates any expires-after-12-months clause.

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04-09-2019, 10:07 PM	#48
SeaBookGuy Can one read too much? Posts: 2,015 Karma: 2487799 Join Date: Aug 2010 Location: Naples, FL Device: Kindle PW 3, Sony 350 and 650	I've had them discontinue British audiobooks for sale, but never had them take one back that was no longer available in the States.

04-12-2019, 10:01 PM	#57
Jack Torrance “Here’s Johnny Posts: 185 Karma: 3863056 Join Date: Mar 2014 Location: Overlook Hotel Colorado Device: Kindle DXG - 9.7 iPad - iPhone 12PM - Macbook Pro	I was an audible member for years and never had an issue with them. I thought it was very clear how the system worked. If I was going to cancel my membership and had credits I used them. When I got caught back up and wanted more I started again and bought some more. Now years later I still have access to the 150 or so books I purchased and can listen anytime I want to. As of late I’ve been borrowing library books but at the time it was as good as Audibles service. I think this is just a lawyers game to go after a company.

04-15-2019, 12:12 AM	#60
sun surfer languorous autodidact ✦ Posts: 4,235 Karma: 44637926 Join Date: Jun 2010 Location: smiling with the rising sun Device: onyx boox poke 2 colour, kindle voyage	I'm not sure, Catlady, as I didn't know that credits did expire after 12 months now. I guess you'll have to ask them. I will say this- I was put on the inactive plan last May and my remaining credits are still good despite being a year and 11 months old now. Perhaps the inactive light plan negates any expires-after-12-months clause.

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