Getting "Protected Page" Message when reading unprotected PDFs

skoobwoman · 11-25-2008, 07:29 PM

I'm getting "protected page" messages when I try to read a lot of my PDFs (files that are not protected and that I can read on the iLiad). I even opened them up in Adobe and checked "properties" and sure enough, they are not accidentally listed as protected. Any suggestions? Thanks.

Server · 11-25-2008, 08:51 PM

email me the "protected" pdf file and I'll conduct a quick test.

Server · 11-26-2008, 02:06 PM

After a quick exchange of a few emails and testing the "protected"
pdf file in question, it appears that a corrupted memory card was
the culprit and not the PDF file itself as I had no problems opening it.

If you are using an old card, re-format always to ensure TOC integrity.

skoobwoman · 11-26-2008, 02:19 PM

Quote:

Originally Posted by Server

After a quick exchange of a few emails and testing the "protected"
pdf file in question, it appears that a corrupted memory card was
the culprit and not the PDF file itself as I had no problems opening it.

If you are using an old card, re-format always to ensure TOC integrity.

Well, we don't know just yet. I'm synching right now and I'll let you know if I can open those files once it is done. I certainly hope that was the problem. This is a brand new card.

Have a great holiday everyone!

Server · 11-26-2008, 02:31 PM

Quote:

Originally Posted by skoobwoman

Well, we don't know just yet. I'm synching right now and I'll let you know if I can open those files once it is done. I certainly hope that was the problem. This is a brand new card.

Have a great holiday everyone!

My assumption was based on the Google PDF file you sent me.
It opened up and viewed without a hitch.

let us know.

slh17 · 11-26-2008, 03:06 PM

I have the same problem ... downloaded a book I had bought from Fictionwise via Calibre and can't open it on my PRS700, although I can read it fine on my mac.

I swear that I've registered and authorized everything, but it still isn't working.

Any suggestions?

Server · 11-26-2008, 03:09 PM

Quote:

Originally Posted by slh17

I have the same problem ... downloaded a book I had bought from Fictionwise via Calibre and can't open it on my PRS700, although I can read it fine on my mac.

I swear that I've registered and authorized everything, but it still isn't working.

Any suggestions?

well, I opened skoobwomans PDF without incident. I'd be happy to do
likewise with yours.

skoobwoman · 11-26-2008, 07:14 PM

I'm happy to say that my reformatting did indeed fix the problem.

I had a similar problem with the iLiad but in that case it was the Adobe PDF version that was the problem. I ran those files through PDF995 and that fixed it. Thanks for your help. Lauren

11-25-2008, 07:29 PM	#1
skoobwoman Enthusiast Posts: 41 Karma: 26 Join Date: Aug 2008 Location: New York, NY Device: Kindle 2/Kindle DX/Astak Reader Pocket Pro/iPod Touch	Getting "Protected Page" Message when reading unprotected PDFs I'm getting "protected page" messages when I try to read a lot of my PDFs (files that are not protected and that I can read on the iLiad). I even opened them up in Adobe and checked "properties" and sure enough, they are not accidentally listed as protected. Any suggestions? Thanks.

11-26-2008, 07:14 PM	#8
skoobwoman Enthusiast Posts: 41 Karma: 26 Join Date: Aug 2008 Location: New York, NY Device: Kindle 2/Kindle DX/Astak Reader Pocket Pro/iPod Touch	Yup. Worked like a charm. I'm happy to say that my reformatting did indeed fix the problem. I had a similar problem with the iLiad but in that case it was the Adobe PDF version that was the problem. I ran those files through PDF995 and that fixed it. Thanks for your help. Lauren

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
PRS-900 Overdrive and "protected page" error?	asjogren	Sony Reader	3	07-18-2010 11:17 AM
"Protected Page" error	mfusion	Sony Reader	3	07-13-2010 12:05 AM
Creator taking control of the "first page" link in the "content" menu	cyberbaffled	Kindle Formats	2	07-11-2010 04:21 PM
"Protected Page" w/ADE on mac	lkodk	Sony Reader	8	05-20-2009 05:12 PM
"Protected Page" Error	AndyG	Sony Reader	1	11-23-2007 05:15 PM

11-25-2008, 08:51 PM	#2
Server Anti-Narcissist Posts: 171 Karma: 307 Join Date: Nov 2008 Location: Somewhere Far, Nowhere Near... Device: SØNY6	email me the "protected" pdf file and I'll conduct a quick test.

11-26-2008, 02:06 PM	#3
Server Anti-Narcissist Posts: 171 Karma: 307 Join Date: Nov 2008 Location: Somewhere Far, Nowhere Near... Device: SØNY6	After a quick exchange of a few emails and testing the "protected" pdf file in question, it appears that a corrupted memory card was the culprit and not the PDF file itself as I had no problems opening it. If you are using an old card, re-format always to ensure TOC integrity.

11-26-2008, 03:06 PM	#6
slh17 Ardent beginner Posts: 14 Karma: 176 Join Date: Nov 2008 Location: Canada Device: Sony PRS 700	I have the same problem ... downloaded a book I had bought from Fictionwise via Calibre and can't open it on my PRS700, although I can read it fine on my mac. I swear that I've registered and authorized everything, but it still isn't working. Any suggestions?