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Old 12-10-2013, 04:22 AM   #1
T.W.G
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Posts: 59
Karma: 12034
Join Date: Mar 2008
Device: prs-505
Do NOT buy devices from ICARUS! No support!

Hello,


I've just bought an Icarus Illumina HD.
I am not satisfied because the frontlight is uneven and the display contrast is not as high as on the kindle paperwhite.

I contacted support by email and requested an RMA number via their Return-Website but Icarus does NOT react - neither to email nor to their own Website contact site.

This is clearly absolutely NO customer service! I can NOT recommend this company and their devices to anybody!

Buy any other device and NO Icarus!
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Old 12-10-2013, 12:52 PM   #2
eMole
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Posts: 128
Karma: 546310
Join Date: Jun 2011
Device: PocketBook Touch HD, PocketBook Era
Well, I bought a dirt cheap Icarus model after I dropped my old V3. Battery life is awful, otherwise I'm satisfied. There's a newer firmware for my model, but absolutely no word on what it improves. I dare not upgrade.
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