12-10-2013, 04:22 AM | #1 |
Connoisseur
Posts: 59
Karma: 12034
Join Date: Mar 2008
Device: prs-505
|
Do NOT buy devices from ICARUS! No support!
Hello,
I've just bought an Icarus Illumina HD. I am not satisfied because the frontlight is uneven and the display contrast is not as high as on the kindle paperwhite. I contacted support by email and requested an RMA number via their Return-Website but Icarus does NOT react - neither to email nor to their own Website contact site. This is clearly absolutely NO customer service! I can NOT recommend this company and their devices to anybody! Buy any other device and NO Icarus! |
12-10-2013, 12:52 PM | #2 |
Zealot
Posts: 128
Karma: 546310
Join Date: Jun 2011
Device: PocketBook Touch HD, PocketBook Era
|
Well, I bought a dirt cheap Icarus model after I dropped my old V3. Battery life is awful, otherwise I'm satisfied. There's a newer firmware for my model, but absolutely no word on what it improves. I dare not upgrade.
|
Thread Tools | Search this Thread |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Buy an Icarus Excel screen?? (Rebranded Onyx Boox M92) | nataliebeck | Onyx Boox | 5 | 01-14-2017 04:36 PM |
Request to support the Icarus Sense AKA as 4fff N618 | bymy141 | Devices | 2 | 03-15-2011 06:24 AM |
Nice devices, sony, but what about support? | omk3 | Sony Reader | 5 | 10-08-2010 06:22 PM |
Which devices support B&N DRM | bill_mchale | Which one should I buy? | 7 | 08-24-2010 11:18 AM |