Metadata download error

Roby71 · 01-27-2014, 11:35 AM

Hi everyone!
I'm having problems downloading metadata and covers.
I use Calibre Portable 1.20 on a pendrive on 3 pcs (one with Vista and two with XP SP3). On one XP I can't download metadata nor covers. It says (after 8-10 secs wait) "error downloading metadata. Click show details for more details". But there is no "show details" button!
I presume this has something to do with permissions, because, accessing in safe mode, I could download without problem (but still no show details button).

This is what I tried: shutting off both antivirus (AVG) and firewall (Windows), reinstalling Calibre Portable, logging as admin, changing Calibre Temp path, changing timeout and maybe something else.
Anyone has some idea?
Thanks in advance.
Roby

BetterRed · 01-27-2014, 06:09 PM

@Roby71 - given you've tried all the obvious things, and that you have probably read & considered what's in the the FAQ section of the manual, I suspect its another program that you run on that specific PC - could be that you don't even know its there.

If you have Process Explorer (available from MS for free) then you could save a list of running processes from the different machines, then you could see if there's something running the the problem XP box and not the others.

Or you could close down all the 3rd party programs that are running including those in the tray - msi config lists what it starts at boot time in its Startup tab. If calibre metadata download is then OK, then restart them one by one until it stops working. Then decide what to do with the other program - ditch it, stop it when using calibre etc

BR

Roby71 · 01-31-2014, 11:17 AM

Thanks for your reply; I tried (again) to shut down processes, but nothing changed (I couldn't shut down AVG, only suspend it. The only way would be to exclude it from the startup... I'll try that too).

BTW, I find very strange that there's no "Show details" button.
Is there anyone else with Calibre Portable and XP sp3 that's missing it too?

Thanks for your help.
Roby

01-27-2014, 11:35 AM	#1
Roby71 Junior Member Posts: 2 Karma: 10 Join Date: Jan 2014 Device: Kobo Glo	Metadata download error Hi everyone! I'm having problems downloading metadata and covers. I use Calibre Portable 1.20 on a pendrive on 3 pcs (one with Vista and two with XP SP3). On one XP I can't download metadata nor covers. It says (after 8-10 secs wait) "error downloading metadata. Click show details for more details". But there is no "show details" button! I presume this has something to do with permissions, because, accessing in safe mode, I could download without problem (but still no show details button). This is what I tried: shutting off both antivirus (AVG) and firewall (Windows), reinstalling Calibre Portable, logging as admin, changing Calibre Temp path, changing timeout and maybe something else. Anyone has some idea? Thanks in advance. Roby Last edited by Roby71; 01-27-2014 at 11:37 AM.

01-27-2014, 06:09 PM	#2
BetterRed null operator (he/him) Posts: 20,651 Karma: 26966376 Join Date: Mar 2012 Location: Sydney Australia Device: none	@Roby71 - given you've tried all the obvious things, and that you have probably read & considered what's in the the FAQ section of the manual, I suspect its another program that you run on that specific PC - could be that you don't even know its there. If you have Process Explorer (available from MS for free) then you could save a list of running processes from the different machines, then you could see if there's something running the the problem XP box and not the others. Or you could close down all the 3rd party programs that are running including those in the tray - msi config lists what it starts at boot time in its Startup tab. If calibre metadata download is then OK, then restart them one by one until it stops working. Then decide what to do with the other program - ditch it, stop it when using calibre etc BR Last edited by BetterRed; 01-27-2014 at 06:38 PM. Reason: clarity

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Error download metadata end cover	tekkkkkk	Calibre	5	12-15-2012 07:47 AM
Metadata download error	fyoung	Library Management	21	12-30-2011 01:01 PM
Metadata download error. Over and over again	alacrity2005	Library Management	10	03-25-2011 12:58 PM
Does "Download Metadata & Covers" also download social metadata?	iridius	Library Management	3	02-22-2011 12:50 PM
Error on Download Metadata	PCreighton	Calibre	1	09-03-2010 07:34 PM

01-31-2014, 11:17 AM	#3
Roby71 Junior Member Posts: 2 Karma: 10 Join Date: Jan 2014 Device: Kobo Glo	Thanks for your reply; I tried (again) to shut down processes, but nothing changed (I couldn't shut down AVG, only suspend it. The only way would be to exclude it from the startup... I'll try that too). BTW, I find very strange that there's no "Show details" button. Is there anyone else with Calibre Portable and XP sp3 that's missing it too? Thanks for your help. Roby

Advert