DR1000 Reader wont turn on

Uthred · 08-24-2010, 12:39 PM

Hi,

Last night my dr1000 was working fine. When I got up this morning it refused to power on and when I plug in the usb cable nothing happens (i.e. no lights come one). Pressing the reset button doesnt seem to do anything either (should there be some "give" on the button, when I press it with the stylus it doesnt seem to move). Ive had it "charging" for an hour or so at this point and still nothing. Any suggestions?

Mackx · 08-24-2010, 01:13 PM

Did you reset after the hour loading or pressed the 'start'-buton? Disconnecting and reconnecting with usb after a few minutes could also help if for some reason the internal logic decided not to charge the first time. (there is a protections agains overloading, maybe that is sometimes triggered when the DR in completely empty, instead of completely full?)

Good luck!

Uthred · 08-24-2010, 01:34 PM

Tried resetting it after an hour, tried powering it on normally. Tried resetting or turning it on with the memory card in and out. Still no joy. The irex knowledge base says to leave it for four hours, so Im going to try switching usb leads and leaving it for four hours.

pthwaite · 08-24-2010, 02:13 PM

Try charging it from a Wall charger and leave it for about 30mins. This was a not uncommon occurrence with the older versions of the software. What software version are you running?

Uthred · 08-24-2010, 02:21 PM

The most recent release of the beta software. Unfortuantley I dont have a wall charger for it.

Uthred · 08-24-2010, 02:23 PM

I have the apple wall socket to usb adapter for my iphone, would that do the job?

jjgonche · 08-24-2010, 02:39 PM

Quote:

Originally Posted by Uthred

I have the apple wall socket to usb adapter for my iphone, would that do the job?

It's perfect. You should charge the device for 3 or 4 hours and then try to turn it on. If this doesn't work try to reset, but use the tip of something harder, for example a paper clip, instead of the stylus tip.

Good luck, specially knowing there is no more customer support from Irex

.

owl123 · 08-24-2010, 03:13 PM

Try pressing the reset button several times (like 10 or 15). If you can't "feel" the reset button clicking, try pressing it at a slightly different angle.

Gwaihir · 08-24-2010, 04:39 PM

Quote:

Originally Posted by pthwaite

Try charging it from a Wall charger and leave it for about 30mins. This was a not uncommon occurrence with the older versions of the software. What software version are you running?

The new software fixed it for you? (I think I'm hearing a reason to upgrade after all

.)

pthwaite · 08-24-2010, 05:00 PM

Not quite

However it has only "failed to charge" once since I upped to version 2 and never on version 3.

Fingers crossed

Uthred · 08-24-2010, 10:27 PM

Seem to be up and running again. Thanks for all the advice.

08-24-2010, 12:39 PM	#1
Uthred Member Posts: 21 Karma: 10 Join Date: Jul 2009 Device: iRex DR1000S	Reader wont turn on Hi, Last night my dr1000 was working fine. When I got up this morning it refused to power on and when I plug in the usb cable nothing happens (i.e. no lights come one). Pressing the reset button doesnt seem to do anything either (should there be some "give" on the button, when I press it with the stylus it doesnt seem to move). Ive had it "charging" for an hour or so at this point and still nothing. Any suggestions?

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08-24-2010, 01:13 PM	#2
Mackx Guru Posts: 999 Karma: 19985 Join Date: Dec 2008 Location: Netherlands Device: iRex DR1000S	Did you reset after the hour loading or pressed the 'start'-buton? Disconnecting and reconnecting with usb after a few minutes could also help if for some reason the internal logic decided not to charge the first time. (there is a protections agains overloading, maybe that is sometimes triggered when the DR in completely empty, instead of completely full?) Good luck!

08-24-2010, 01:34 PM	#3
Uthred Member Posts: 21 Karma: 10 Join Date: Jul 2009 Device: iRex DR1000S	Tried resetting it after an hour, tried powering it on normally. Tried resetting or turning it on with the memory card in and out. Still no joy. The irex knowledge base says to leave it for four hours, so Im going to try switching usb leads and leaving it for four hours.

08-24-2010, 02:13 PM	#4
pthwaite Fanatic Posts: 597 Karma: 430 Join Date: Aug 2008 Location: Ellesmere Port, UK Device: DR1000S Sony PRS505 iPad iPhone	Try charging it from a Wall charger and leave it for about 30mins. This was a not uncommon occurrence with the older versions of the software. What software version are you running?

08-24-2010, 02:21 PM	#5
Uthred Member Posts: 21 Karma: 10 Join Date: Jul 2009 Device: iRex DR1000S	The most recent release of the beta software. Unfortuantley I dont have a wall charger for it.

08-24-2010, 02:23 PM	#6
Uthred Member Posts: 21 Karma: 10 Join Date: Jul 2009 Device: iRex DR1000S	I have the apple wall socket to usb adapter for my iphone, would that do the job?

08-24-2010, 03:13 PM	#8
owl123 Addict Posts: 234 Karma: 214 Join Date: Nov 2008 Device: Galaxy Note 3, Galaxy NotePro 12.2, InkBook	Try pressing the reset button several times (like 10 or 15). If you can't "feel" the reset button clicking, try pressing it at a slightly different angle.

08-24-2010, 05:00 PM	#10
pthwaite Fanatic Posts: 597 Karma: 430 Join Date: Aug 2008 Location: Ellesmere Port, UK Device: DR1000S Sony PRS505 iPad iPhone	Not quite However it has only "failed to charge" once since I upped to version 2 and never on version 3. Fingers crossed

08-24-2010, 10:27 PM	#11
Uthred Member Posts: 21 Karma: 10 Join Date: Jul 2009 Device: iRex DR1000S	Seem to be up and running again. Thanks for all the advice.