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Old 11-06-2009, 05:38 PM   #1
Morkl
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Posts: 80
Karma: 68347
Join Date: Oct 2009
Location: Sweden
Device: PRS-T1
Exclamation Unable to authorize!

Hello there!

I have a problem with my newly bought PRS-600 (or, perhaps, rather the eBook Library application).

When I log in I come to a "Oops, the page you requested is temporarily unavailable." screen, but I am at least logged in afterwards and can navigate through "My account" to the "Manage devices" page.

When I click the "Authorize this device" button on the "Manage devices" page I get an error page:
Quote:
/!\ Unable to access eBook Store
Check your network settings to ensure you have access to the internet.
-5
I read a bunch of threads about problems appearing when using Symantec/Norton antivirus and the solution was to inactivate the network protection. I have Symantec Antivirus installed but only with file system protection and the problem remains even when i turn that off.

I also tried installing Windows XP anew in a VMWare virtual machine but got the same error.

It kind of makes me regret that i bought a couple of books through the Sony store before the device arrived...

Any ideas?
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