PRS-T1 completely frozen. Tried everything - Page 2

Analoggab · 02-09-2013, 10:21 PM

All right, I will try that.
Although I'm in Indonesia right now and I have wreaked a couple of my other electronic devices (iPhone and Canon camera!!) by charging them directly in the wall plug. Although the voltage rating of these camera is fine, the electricity is very unstable here.

If I charge it in the computer making sure it does not go to sleep, that should work no?

So you guys are telling me that if I let the Reader charge fully, at some point it should unstuck itself from Opening Book page?

Ripplinger · 02-09-2013, 10:35 PM

IF you can keep your computer from ever going to sleep or hibernating or any type of powering down, then yes, you could safely charge it. I find it's a losing battle on my netbook though (as well as older laptop), they always seem to hibernate anyway no matter how you set it. My desktop PCs though never sleep and I can safely charge all my USB electronics on them. If you're traveling, I'm going to assume you only have a netbook or laptop, and I don't think I'd trust them not going into hibernation.

It's possible a full charge will fix the problem, yes. It's a process of elimination trying various things that have been known to cause the issue you're having. No guarantee though that it will work, but certainly worth a try.

BookCat · 02-10-2013, 04:39 AM

Aside, to the others trying to help: would the reader charge from the pc if the OP was using the computer at the time, thereby keeping the computer "awake"? If so, maybe spending a loooonnnggg time internet surfing, or writing a best seller, while charging the reader would do the job.

Analoggab · 02-22-2013, 01:57 AM

What I did was that I played through my music on mute for 10 hours straight from my computer while charging the Reader.

So it basically charged for that long.

After some time charging it started trying to reboot itself but would get stuck on "opening book" screen. I think the theory of the corrupted book makes sense.

It seems to try to reboot itself but gets stuck every time.
I wish there would be a way to hard reset it or something. Or commands to do a clean wipe out of the memory...

Ashjuk · 02-22-2013, 02:17 AM

Quote:

Originally Posted by Analoggab

What I did was that I played through my music on mute for 10 hours straight from my computer while charging the Reader.

So it basically charged for that long.

After some time charging it started trying to reboot itself but would get stuck on "opening book" screen. I think the theory of the corrupted book makes sense.

It seems to try to reboot itself but gets stuck every time.
I wish there would be a way to hard reset it or something. Or commands to do a clean wipe out of the memory...

There is - and it's been discussed here many times.

But here's a link to the Sony instructions:
http://www.kb.sony.com/selfservice/d...nalId=C1024494

acicretu · 08-07-2013, 10:28 PM

Hello, my ebook reader has the same issue as Analoggab and I have tried everything he tried as well. I even tried to reinstall the firmware from an sd card, without success.

The reader is stuck at "opening page", it is charged and it is not recognized when connected to computer. I tried many times the soft and hard reset, pretty much all what was on this post and some, many times.
Did anybody solved a similar issue?

Thanks

bla · 08-08-2013, 11:17 AM

I had something similar.. after f ully charging with the wall charger I did a soft reset numerous times(paperclip) one of them worked.. it got me as far as the home screen which got stuck on the circling arrows... fortunately it got far enough along that I was able to plug it into the pc and delete the book causing the problem....the Sony software sucks at file handling... it should time-out after a certain number of attempts or after a certain time when opening/accessing any file it's pretty basic good programming practice

acicretu · 08-08-2013, 02:26 PM

Thanks for reply BLA, I'll try again

speakingtohe · 08-08-2013, 07:26 PM

I've found holding the pin in and randomly pushing the page turn and other buttons two at a time works for me. There are two you are supposed to push at once but I can never remember them when I am on the bus etc. so I jab randomly and let the pinhole button alone randomly.

This peculiar behavior on my part is unfortunately reinforced by that fact that it seems to work fairly quickly.

Helen

acicretu · 08-09-2013, 07:55 PM

Quote:

Originally Posted by speakingtohe

I've found holding the pin in and randomly pushing the page turn and other buttons two at a time works for me. There are two you are supposed to push at once but I can never remember them when I am on the bus etc. so I jab randomly and let the pinhole button alone randomly.

This peculiar behavior on my part is unfortunately reinforced by that fact that it seems to work fairly quickly.

Helen

Thanks Helen.Unfortunately is still not working...any other ideas? I have also tried "restoring a bricked device" as presented here:
https://wiki.mobileread.com/wiki/PRST...C_sd_rescue.29
With one of the files I get "updating" message, then it says it is done and to reset manually, but it comes back to "opening book" screen.

I am inclined to move on to another brand...kobo glo maybe...

Shopaholic · 08-09-2013, 09:40 PM

Is your Sony clean out of the box or has it been modified/hacked/jailbroke etc?

Kobo is horrible. Their software is majorly glitch and their service stinks.

acicretu · 08-09-2013, 10:47 PM

Quote:

Originally Posted by Shopaholic

Is your Sony clean out of the box or has it been modified/hacked/jailbroke etc?

Kobo is horrible. Their software is majorly glitch and their service stinks.

My Sony PRS-T1 is about 1.5 year old, nothing modified or jailbroken. I have downloaded some ebooks from internet then I have loaded them on my Sony with Calibre. All good, I verified it and few books were ok, then I tried another book randomly and that's how it got stuck on "opening book" screen.

speakingtohe · 08-10-2013, 02:30 AM

The only other thing is to let it completely discharge. Turn it on a few times a day until it won't turn on and then plug it into computer. If it connects which would take a minute or two remove all books manually.

Helen

acicretu · 08-10-2013, 03:41 PM

Thanks again Helen.
The computer is not recognizing it ...I tried the complete discharge, as after I tried to restore as mentioned above it flashes the yelow LED and discharges completely in few hours. No change so far, back to square one, frozen "opening book" screen.

petercreasey · 08-11-2013, 09:51 AM

Call Sony support...they are usually quite helpful.

08-07-2013, 10:28 PM	#21
acicretu Member Posts: 13 Karma: 25046 Join Date: Aug 2013 Location: Surrey, BC, Canada Device: PRS-T1 (frozen), PRS-T2 Sony, Kobo Glo	PRS T1 frozen Hello, my ebook reader has the same issue as Analoggab and I have tried everything he tried as well. I even tried to reinstall the firmware from an sd card, without success. The reader is stuck at "opening page", it is charged and it is not recognized when connected to computer. I tried many times the soft and hard reset, pretty much all what was on this post and some, many times. Did anybody solved a similar issue? Thanks

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02-09-2013, 10:21 PM	#16
Analoggab Member Posts: 21 Karma: 10 Join Date: Dec 2011 Device: Sony T1	All right, I will try that. Although I'm in Indonesia right now and I have wreaked a couple of my other electronic devices (iPhone and Canon camera!!) by charging them directly in the wall plug. Although the voltage rating of these camera is fine, the electricity is very unstable here. If I charge it in the computer making sure it does not go to sleep, that should work no? So you guys are telling me that if I let the Reader charge fully, at some point it should unstuck itself from Opening Book page?

02-09-2013, 10:35 PM	#17
Ripplinger 350 Hoarder Posts: 3,574 Karma: 8281267 Join Date: Dec 2010 Location: Midwest USA Device: Sony PRS-350, Kobo Glo & Glo HD, PW2	IF you can keep your computer from ever going to sleep or hibernating or any type of powering down, then yes, you could safely charge it. I find it's a losing battle on my netbook though (as well as older laptop), they always seem to hibernate anyway no matter how you set it. My desktop PCs though never sleep and I can safely charge all my USB electronics on them. If you're traveling, I'm going to assume you only have a netbook or laptop, and I don't think I'd trust them not going into hibernation. It's possible a full charge will fix the problem, yes. It's a process of elimination trying various things that have been known to cause the issue you're having. No guarantee though that it will work, but certainly worth a try.

02-10-2013, 04:39 AM	#18
BookCat C L J Posts: 2,912 Karma: 21115458 Join Date: Dec 2008 Location: Birmingham UK Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2	Aside, to the others trying to help: would the reader charge from the pc if the OP was using the computer at the time, thereby keeping the computer "awake"? If so, maybe spending a loooonnnggg time internet surfing, or writing a best seller, while charging the reader would do the job.

02-22-2013, 01:57 AM	#19
Analoggab Member Posts: 21 Karma: 10 Join Date: Dec 2011 Device: Sony T1	What I did was that I played through my music on mute for 10 hours straight from my computer while charging the Reader. So it basically charged for that long. After some time charging it started trying to reboot itself but would get stuck on "opening book" screen. I think the theory of the corrupted book makes sense. It seems to try to reboot itself but gets stuck every time. I wish there would be a way to hard reset it or something. Or commands to do a clean wipe out of the memory...

08-08-2013, 11:17 AM	#22
bla E bookworm Posts: 358 Karma: 2013666 Join Date: Jul 2010 Location: Ontario, Canada Device: Sony PRS T1,Android Tablet, I phone	I had something similar.. after f ully charging with the wall charger I did a soft reset numerous times(paperclip) one of them worked.. it got me as far as the home screen which got stuck on the circling arrows... fortunately it got far enough along that I was able to plug it into the pc and delete the book causing the problem....the Sony software sucks at file handling... it should time-out after a certain number of attempts or after a certain time when opening/accessing any file it's pretty basic good programming practice

08-08-2013, 02:26 PM	#23
acicretu Member Posts: 13 Karma: 25046 Join Date: Aug 2013 Location: Surrey, BC, Canada Device: PRS-T1 (frozen), PRS-T2 Sony, Kobo Glo	Thanks for reply BLA, I'll try again

08-08-2013, 07:26 PM	#24
speakingtohe Wizard Posts: 4,812 Karma: 26912940 Join Date: Apr 2010 Device: sony PRS-T1 and T3, Kobo Mini and Aura HD, Tablet	I've found holding the pin in and randomly pushing the page turn and other buttons two at a time works for me. There are two you are supposed to push at once but I can never remember them when I am on the bus etc. so I jab randomly and let the pinhole button alone randomly. This peculiar behavior on my part is unfortunately reinforced by that fact that it seems to work fairly quickly. Helen

08-09-2013, 09:40 PM	#26
Shopaholic Cockatoo Mom! Posts: 1,509 Karma: 1812695 Join Date: Dec 2009 Location: Ontario, Canada Device: PW4, Kobo: A1, Clara, Libra 2, iPad Pro 11, iPad Mini	Is your Sony clean out of the box or has it been modified/hacked/jailbroke etc? Kobo is horrible. Their software is majorly glitch and their service stinks.

08-10-2013, 02:30 AM	#28
speakingtohe Wizard Posts: 4,812 Karma: 26912940 Join Date: Apr 2010 Device: sony PRS-T1 and T3, Kobo Mini and Aura HD, Tablet	The only other thing is to let it completely discharge. Turn it on a few times a day until it won't turn on and then plug it into computer. If it connects which would take a minute or two remove all books manually. Helen

08-10-2013, 03:41 PM	#29
acicretu Member Posts: 13 Karma: 25046 Join Date: Aug 2013 Location: Surrey, BC, Canada Device: PRS-T1 (frozen), PRS-T2 Sony, Kobo Glo	Thanks again Helen. The computer is not recognizing it ...I tried the complete discharge, as after I tried to restore as mentioned above it flashes the yelow LED and discharges completely in few hours. No change so far, back to square one, frozen "opening book" screen.

08-11-2013, 09:51 AM	#30
petercreasey Wizard Posts: 1,147 Karma: 1119516 Join Date: Aug 2009 Device: Sony: PRS 950 & T1, Kobo: Aura One & Forma	Call Sony support...they are usually quite helpful.