05-15-2009, 06:20 AM
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#1 |
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Junior Member
 Posts: 2
Karma: 10
Join Date: May 2009
Device: Prs-505
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Vista recognize prs-505 as Unknown device
I installed the Sony software for windows vista. Then connect the sony reader to my computer. The computer detected the rader as unknown device (in the device manager). I tried to remove the Sony software, but it also did not help.
What can I do to connect the device to my PC? I guess that the problem is drivers problem. |
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05-15-2009, 05:17 PM
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#2 | |
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It's about the umbrella
 
Posts: 25,112
Karma: 56250158
Join Date: Jan 2009
Device: Sony 505| K Fire | KK 3G+Wi-Fi | iPhone 3Gs |Vista 32-bit Hm Prem w/FF
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Quote:
 I did a search and found the below thread that gave some ideas from Elfwreck.... https://www.mobileread.com/forums/sho...%27t+recognize Last edited by dreams; 05-15-2009 at 05:18 PM. Reason: to add Elfwreck's name for the help |
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05-15-2009, 05:38 PM
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#3 | |
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Junior Member
Posts: 2
Karma: 10
Join Date: May 2009
Device: Prs-505
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Quote:
Unfortunately, I tried the solutions offered but they did not help me solve the problem. Do you have other ideas to solve the problem? |
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05-15-2009, 05:41 PM
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#4 |
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I need a holiday!
Posts: 1,227
Karma: 4622
Join Date: Dec 2008
Location: Scotland
Device: PRS-505, ipod touch
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Hi elhada and welcome to MobileRead.
I'm not very good with technical stuff, but I found this information on the Sony Support UK website: 1.Verify that the Reader is turned on. 2.Verify that the Reader battery has an adequate charge. 3.Verify that the USB cable is properly and securely connected to the Reader and the computer. The USB cable should be connected directly to the computer. Connecting the Reader using a USB hub or extension cable is not supported. 4.Verify that the Reader displays the USB connection indicator. 5.Disconnect the Reader from the computer, close the Reader software and restart the computer. 6.With the Reader disconnected from the computer, perfom a hard reset. 7.With the Reader connected to the computer, uninstall and reinstall the Sony Reader USB driver. 8.Install the Reader software on a different computer and connect the Reader. As dreams suggests, someone will probably come along who can help a bit better. Good luck! Here is the link to the website http://support.sony-europe.com/dna/f...S-505&f=PA_PRS Last edited by Curly; 05-15-2009 at 05:45 PM. |
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05-15-2009, 05:56 PM
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#5 |
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Addict
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Join Date: Apr 2009
Device: Ipad, Ipod Touch, KIndle Fire
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I would suggest completely uninstalling the Sony software. Check and see if Vista recognizes the Reader without the software. Maybe the reader will show up properly and a bad Sony installation was the culprit.
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05-15-2009, 06:16 PM
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#6 |
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Resident Curmudgeon
Posts: 74,015
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Also try a reboot.
If that doesn't work, try different USB ports and if still no luck, try a different USB cable woth the different ports and if that still doesn't work, upgrade to Windows XP. |
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