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Old 05-12-2010, 02:22 PM   #1
crutledge
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Sigil has encountered

I have just transitioned to a new 64bit HP Pavilion w/ Win 7. I have installed Sigil 0.2.0 64bit version.

I load a html file and once loaded I select SAVE AS.
I get an immediate report 'Sigil has encountered a problem'. There is a link to the Issue page at Sigil home.

Is there something I have/have not done to cause this problem or is there a true issue here.

Should an Issue be raised on getting this message or should it be checked here first?
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Old 05-12-2010, 02:45 PM   #2
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I believe the error message provides all the information. It tells you to create a new issue on the tracker and to paste in the text you get when you click on "More details".

That debug info is crucial.
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Old 05-12-2010, 03:15 PM   #3
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No Problem on Vista

Problem not seen on 64 bit HP Pavilion, 6GB running Vista.
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Old 05-12-2010, 03:17 PM   #4
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Quote:
Originally Posted by Valloric View Post
I believe the error message provides all the information. It tells you to create a new issue on the tracker and to paste in the text you get when you click on "More details".

That debug info is crucial.

I have tried copying the data from the error dialog box but that doesn't seem to work. So how do I get the details. As a typist, I'm a premier astronaut.
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Old 05-12-2010, 03:27 PM   #5
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I have tried copying the data from the error dialog box but that doesn't seem to work.
What do you mean "it doesn't work"? Pasting text can't "not work".

Select the text, press CTRL+C and then CTRL+V into the issue report.
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Old 05-12-2010, 03:36 PM   #6
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Quote:
Originally Posted by Valloric View Post
What do you mean "it doesn't work"? Pasting text can't "not work".

Select the text, press CTRL+C and then CTRL+V into the issue report.
What youn say is usually true. I highlight the text in the details, do CTRL+C and then a CTRL+V into this message. Below is the result.


---------------------------
Sigil
---------------------------
Sigil has encountered a problem.
---------------------------
Please <a href="http://code.google.com/p/sigil/wiki/ReportingIssues">report it</a> on the issue tracker, including the details from this dialog.
---------------------------
Close Hide Details...
---------------------------
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Old 05-12-2010, 03:50 PM   #7
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Originally Posted by crutledge View Post
Below is the result.
I don't get it. Those are not the details from the dialog, that's the dialog message.
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Old 05-12-2010, 06:59 PM   #8
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Quote:
Originally Posted by crutledge View Post
What youn say is usually true. I highlight the text in the details, do CTRL+C and then a CTRL+V into this message. Below is the result.


---------------------------
Sigil
---------------------------
Sigil has encountered a problem.
---------------------------
Please <a href="http://code.google.com/p/sigil/wiki/ReportingIssues">report it</a> on the issue tracker, including the details from this dialog.
---------------------------
Close Hide Details...
---------------------------
Same thing happened to me when I got an error and used CTRL+C. Instead, try right clicking on the message and choose "copy" from the menu that appears. Then you should be able to use CTRL+V to paste the message.
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