Touch Network Error on wireless syncing

six58 · 05-19-2012, 02:34 AM

i know this has been discussed in the past but i can't seem to find any recent threads and the feedback seemed to be that this older issue would have been fixed in an update.

my barely one week old kobo touch has the latest firmware and seems to sync on its own accord with no issue.

but if i tell it to sync then it either gives me a network error message and tells me to check and try again, or it says there is a public hotspot available and would i like to try that. if i say no it does nothing, or if i say yes it opens the browser but then freezes. interestingly after i get rid of the network error message, it will say on top of the screen 'sync complete'. so i am not sure if it is in fact syncing but just saying it cannot.
trying something like opening the store has random success, still trial and erroring that.

finishing a book or bookmarking it has synced successfully.

it seems to be the same issue as outlined in this thread https://www.mobileread.com/forums/sho...=network+error but reply was that it would be addressed in 1.9.4.
i have 1.9.17

so is this still a 'known' issue or is it meant to have been fixed? thanks.

PeterT · 05-19-2012, 06:51 AM

Some people (for instance Taming here) continue to have intermittent WiFi issues. Kobo Devs are aware of this.

six58 · 05-20-2012, 05:53 AM

^thanks for the reply - looks like i'll just bear with it for the time being

taming · 05-20-2012, 08:07 AM

As of about Thursday, my network connection issues seem to have been resolved. I am using the WPA2 personal protocol. I guess i am becoming known as the Kween of the Broken Networks. My WEP issues earlier made grown men cry.

six58 · 05-20-2012, 10:17 AM

i use WPA2 also.

i'm known in my family to break everything so its natural something should not work properly :P

taming · 05-20-2012, 01:49 PM

You have to use personal, not enterprise. Enterprise is NOT supported.

six58 · 05-20-2012, 10:14 PM

oh yes i'm using personal - sorry should have said that to.
the wi-fi does work when it wants to, just not when i want to.

Vormulac · 08-03-2012, 02:21 PM

Is there any movement on this issue? My KT has started throwing up the 'Oops' network error whenever I try to sync over my wifi, however I can still get to Google on the browser and open the storefront.

05-19-2012, 02:34 AM	#1
six58 Member Posts: 19 Karma: 10 Join Date: May 2012 Location: central qld, australia Device: Kobo Touch	Network Error on wireless syncing i know this has been discussed in the past but i can't seem to find any recent threads and the feedback seemed to be that this older issue would have been fixed in an update. my barely one week old kobo touch has the latest firmware and seems to sync on its own accord with no issue. but if i tell it to sync then it either gives me a network error message and tells me to check and try again, or it says there is a public hotspot available and would i like to try that. if i say no it does nothing, or if i say yes it opens the browser but then freezes. interestingly after i get rid of the network error message, it will say on top of the screen 'sync complete'. so i am not sure if it is in fact syncing but just saying it cannot. trying something like opening the store has random success, still trial and erroring that. finishing a book or bookmarking it has synced successfully. it seems to be the same issue as outlined in this thread https://www.mobileread.com/forums/sho...=network+error but reply was that it would be addressed in 1.9.4. i have 1.9.17 so is this still a 'known' issue or is it meant to have been fixed? thanks.

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05-19-2012, 06:51 AM	#2
PeterT Grand Sorcerer Posts: 12,166 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	Some people (for instance Taming here) continue to have intermittent WiFi issues. Kobo Devs are aware of this.

05-20-2012, 05:53 AM	#3
six58 Member Posts: 19 Karma: 10 Join Date: May 2012 Location: central qld, australia Device: Kobo Touch	^thanks for the reply - looks like i'll just bear with it for the time being

05-20-2012, 08:07 AM	#4
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	As of about Thursday, my network connection issues seem to have been resolved. I am using the WPA2 personal protocol. I guess i am becoming known as the Kween of the Broken Networks. My WEP issues earlier made grown men cry.

05-20-2012, 10:17 AM	#5
six58 Member Posts: 19 Karma: 10 Join Date: May 2012 Location: central qld, australia Device: Kobo Touch	i use WPA2 also. i'm known in my family to break everything so its natural something should not work properly :P

05-20-2012, 01:49 PM	#6
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	You have to use personal, not enterprise. Enterprise is NOT supported.

05-20-2012, 10:14 PM	#7
six58 Member Posts: 19 Karma: 10 Join Date: May 2012 Location: central qld, australia Device: Kobo Touch	oh yes i'm using personal - sorry should have said that to. the wi-fi does work when it wants to, just not when i want to.

08-03-2012, 02:21 PM	#8
Vormulac Member Posts: 17 Karma: 10 Join Date: Apr 2012 Device: Kobo Touch and Kindle 3G	Is there any movement on this issue? My KT has started throwing up the 'Oops' network error whenever I try to sync over my wifi, however I can still get to Google on the browser and open the storefront.

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