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Old 07-15-2009, 02:11 PM   #1
nfk
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Kindle 1 won't turn on

Was working fine - battery is fully charged (I believe) - one day did not start (screen remained blank) after I turned it on.

Any thoughts on what to try?

Thanks in advance for any advice.
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Old 07-15-2009, 02:42 PM   #2
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Try:
1. Hard reset with paper clip in the "reset" hole under back cover.
2. Totally disconnect the battery & then reconnect it.
3. Call Amazon Kindle Customer Service.

4. Ignore the postings advising you to get a Sony. (Just a joke folks!)

Last edited by poohbear_nc; 07-15-2009 at 03:46 PM.
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Old 07-15-2009, 02:43 PM   #3
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Old 07-16-2009, 02:23 PM   #4
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nfk, are you turning it off with the switch on back? If so, this is really not necessary. Every time you finish reading, just hold down the Alt and Font keys to put it to sleep, ditto to awaken.

Otherwise, follow poohbear's advice. Oh, yeah, in any case, fully charge the battery anyway...the battery indicator is not always accurate.
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Old 07-17-2009, 06:39 AM   #5
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Thanks for the tips

For some reason it just worked. After reading the first tip about the reset button I went back to try it and it turned on. Magic.

At any rate I will remember the tip about the reset button and also putting it to sleep vs. turning it off for next time.

Thanks to both of you!
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Old 10-17-2010, 04:58 PM   #6
Incognito Xaris
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Hello everyone
I am a new Kindle owner...i've had it for 5 weeks and today was my first charge (aside from the out of the box charge). The indicator light is green and says it's charged but when I turn it on it does nothing. I have tried the holding the power for 30seconds and all that and nothing happens....I really want to scream fter pying $300 cnd for this hunk of wood...grrr
Any suggestions would be greatly appreciated
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Old 10-17-2010, 06:37 PM   #7
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Quote:
Originally Posted by Incognito Xaris View Post
Hello everyone
I am a new Kindle owner...i've had it for 5 weeks and today was my first charge (aside from the out of the box charge). The indicator light is green and says it's charged but when I turn it on it does nothing. I have tried the holding the power for 30seconds and all that and nothing happens....I really want to scream fter pying $300 cnd for this hunk of wood...grrr
Any suggestions would be greatly appreciated
Call Kindles CS...........

Here is the page.....click on "contact us", sign into your account, and choose the "call me " option.

They'll call you back immediately.

http://www.amazon.com/gp/help/custom...deId=200503360


When you have your problem sorted, come along and use the 'introduce yourself' link below......
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Old 10-17-2010, 06:44 PM   #8
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Quote:
Originally Posted by Incognito Xaris View Post
Hello everyone
I am a new Kindle owner...i've had it for 5 weeks and today was my first charge (aside from the out of the box charge). The indicator light is green and says it's charged but when I turn it on it does nothing. I have tried the holding the power for 30seconds and all that and nothing happens....I really want to scream fter pying $300 cnd for this hunk of wood...grrr
Any suggestions would be greatly appreciated
This happened to my K1 recently. To fix it I removed the back cover then removed the battery for about 30 seconds. I reconnected the battery, plugged it in to wall power, turned it one and after a bit of charging it came back on.

If that doesn't work for you, call CS using the links DG supplied.
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Old 10-17-2010, 08:43 PM   #9
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Quote:
Originally Posted by Incognito Xaris View Post
Hello everyone
I am a new Kindle owner...i've had it for 5 weeks and today was my first charge (aside from the out of the box charge). The indicator light is green and says it's charged but when I turn it on it does nothing. I have tried the holding the power for 30seconds and all that and nothing happens....I really want to scream fter pying $300 cnd for this hunk of wood...grrr
Any suggestions would be greatly appreciated
Quote:
Originally Posted by daffy4u View Post
This happened to my K1 recently. To fix it I removed the back cover then removed the battery for about 30 seconds. I reconnected the battery, plugged it in to wall power, turned it one and after a bit of charging it came back on.

If that doesn't work for you, call CS using the links DG supplied.
I'm confused. The op has a K1....but this person seems to have a K3.

No way would anyone pay $300 for a K1!
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Old 10-17-2010, 08:48 PM   #10
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Originally Posted by desertgrandma View Post
I'm confused. The op has a K1....but this person seems to have a K3.

No way would anyone pay $300 for a K1!
I'm having serious problems reading to day. I was responding as though that poster also had a K1.
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Old 10-17-2010, 08:49 PM   #11
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Quote:
Originally Posted by daffy4u View Post
I'm having serious problems reading to day. I was responding as though that poster also had a K1.
'SNORT. I DID respond as tho he/she had a K1...then re-read, edited and re-posted!
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Old 10-17-2010, 08:52 PM   #12
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'SNORT. I DID respond as tho he/she had a K1...then re-read, edited and re-posted!
I really am having problems, "to day" should be "today". I did a 26.2 marathon bike tour this morning and I'm still a loopy and tired.
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Old 10-17-2010, 09:28 PM   #13
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I really am having problems, "to day" should be "today". I did a 26.2 marathon bike tour this morning and I'm still a loopy and tired.
Karma to you for that!
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Old 10-18-2010, 01:54 AM   #14
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Quote:
Originally Posted by Incognito Xaris View Post
Hello everyone
I am a new Kindle owner...i've had it for 5 weeks and today was my first charge (aside from the out of the box charge). The indicator light is green and says it's charged but when I turn it on it does nothing. I have tried the holding the power for 30seconds and all that and nothing happens....I really want to scream fter pying $300 cnd for this hunk of wood...grrr
Any suggestions would be greatly appreciated
Quote:
Originally Posted by desertgrandma View Post
Karma to you for that!
the OP doesn't say what version they have. and other than the DX (don't know how much that costs anymore?), there shouldn't be any kindles selling for 300. unless this is another Craig's List nightmare
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Old 10-18-2010, 09:40 AM   #15
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Quote:
Originally Posted by Incognito Xaris View Post
Hello everyone
I am a new Kindle owner...i've had it for 5 weeks and today was my first charge (aside from the out of the box charge). The indicator light is green and says it's charged but when I turn it on it does nothing. I have tried the holding the power for 30seconds and all that and nothing happens....I really want to scream fter pying $300 cnd for this hunk of wood...grrr
Any suggestions would be greatly appreciated
OK, so what Kindle do you have? I am assuming a K3 and that you live overseas and the $300 includes shipping and VAT.

We won't be able to help you until we know which model.
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