07-15-2009, 02:11 PM | #1 |
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Device: Kindle 1
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Kindle 1 won't turn on
Was working fine - battery is fully charged (I believe) - one day did not start (screen remained blank) after I turned it on.
Any thoughts on what to try? Thanks in advance for any advice. |
07-15-2009, 02:42 PM | #2 |
Now what?
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Try:
1. Hard reset with paper clip in the "reset" hole under back cover. 2. Totally disconnect the battery & then reconnect it. 3. Call Amazon Kindle Customer Service. 4. Ignore the postings advising you to get a Sony. (Just a joke folks!) Last edited by poohbear_nc; 07-15-2009 at 03:46 PM. |
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07-15-2009, 02:43 PM | #3 |
Now what?
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Oh - and welcome to Mobile Read - sorry your introduction wasn't for a happier topic.
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07-16-2009, 02:23 PM | #4 |
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nfk, are you turning it off with the switch on back? If so, this is really not necessary. Every time you finish reading, just hold down the Alt and Font keys to put it to sleep, ditto to awaken.
Otherwise, follow poohbear's advice. Oh, yeah, in any case, fully charge the battery anyway...the battery indicator is not always accurate. |
07-17-2009, 06:39 AM | #5 |
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Thanks for the tips
For some reason it just worked. After reading the first tip about the reset button I went back to try it and it turned on. Magic.
At any rate I will remember the tip about the reset button and also putting it to sleep vs. turning it off for next time. Thanks to both of you! |
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10-17-2010, 04:58 PM | #6 |
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Hello everyone
I am a new Kindle owner...i've had it for 5 weeks and today was my first charge (aside from the out of the box charge). The indicator light is green and says it's charged but when I turn it on it does nothing. I have tried the holding the power for 30seconds and all that and nothing happens....I really want to scream fter pying $300 cnd for this hunk of wood...grrr Any suggestions would be greatly appreciated |
10-17-2010, 06:37 PM | #7 | |
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Quote:
Here is the page.....click on "contact us", sign into your account, and choose the "call me " option. They'll call you back immediately. http://www.amazon.com/gp/help/custom...deId=200503360 When you have your problem sorted, come along and use the 'introduce yourself' link below...... |
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10-17-2010, 06:44 PM | #8 | |
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If that doesn't work for you, call CS using the links DG supplied. |
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10-17-2010, 08:43 PM | #9 | ||
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No way would anyone pay $300 for a K1! |
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10-17-2010, 08:48 PM | #10 |
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10-17-2010, 08:49 PM | #11 |
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10-17-2010, 08:52 PM | #12 |
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10-17-2010, 09:28 PM | #13 |
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10-18-2010, 01:54 AM | #14 | |
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10-18-2010, 09:40 AM | #15 | |
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