Touch Help with my (Wifes) kobo touch

t4ppo · 08-16-2013, 01:33 PM

Hi #, So she was reading it a few days ago turned it off, then when she came back to read it it wont turn on, it just shows a book cover and tells her its in sleep mode, we have tried all the resets mentioned on here, with no luck, i have tried to remove the internal sd and re flash a copy an image i received off somebody on here, I can now do the resets as mentioned on here and i get various light combinations coming on, but i still have no screen, the light always ends up with a flashing blue led that eventually goes off??? Any ideas???
Kobo have advised me to take this back to WH SMITH where i bought it from , but also advised they could have it for a month! which isnt great.... so any help to get this maybe sorted at home would be great!

Thanks in advance!!

robko · 08-16-2013, 10:16 PM

2 possibilities: take a really close look at the whole screen and make sure it's not cracked somewhere (doesn't sound like it). And what are you using to charge it? Try a different USB port and different USB cord or (preferably) a different phone charger and make sure it's not just out of power. Beyond that you're likely stuck taking it back.

08-16-2013, 01:33 PM	#1
t4ppo Junior Member Posts: 4 Karma: 10 Join Date: Aug 2013 Device: kobo touch	Help with my (Wifes) kobo touch Hi #, So she was reading it a few days ago turned it off, then when she came back to read it it wont turn on, it just shows a book cover and tells her its in sleep mode, we have tried all the resets mentioned on here, with no luck, i have tried to remove the internal sd and re flash a copy an image i received off somebody on here, I can now do the resets as mentioned on here and i get various light combinations coming on, but i still have no screen, the light always ends up with a flashing blue led that eventually goes off??? Any ideas??? Kobo have advised me to take this back to WH SMITH where i bought it from , but also advised they could have it for a month! which isnt great.... so any help to get this maybe sorted at home would be great! Thanks in advance!!

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08-16-2013, 10:16 PM	#2
robko Wizard Posts: 2,454 Karma: 5469320 Join Date: Jul 2010 Device: Kobo	2 possibilities: take a really close look at the whole screen and make sure it's not cracked somewhere (doesn't sound like it). And what are you using to charge it? Try a different USB port and different USB cord or (preferably) a different phone charger and make sure it's not just out of power. Beyond that you're likely stuck taking it back.

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