10-09-2012, 08:34 AM | #46 |
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Recent owner of a Glo, it worked fine till yesterday when I try to switch the light on when the glo just finish booting. It reboots after the light off then on, and till then it reboots a lot. I'm pissed off because it's brand new material with rotten firmware... For me it's refund situation because it's very frustating and give a poor opinion on kobo dev team. I'd like to have an explanation from kobo official and a ETA for patch.
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10-09-2012, 09:52 AM | #47 | |
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https://getsatisfaction.com/kobo Reps usually answer quickly there and will tell you how to file an official complaint if they don't have an immediate solution. |
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10-09-2012, 10:04 AM | #48 |
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Last edited by fedcod; 10-09-2012 at 10:14 AM. Reason: add url |
10-09-2012, 12:15 PM | #49 |
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Hello Jackastor,
I just wanted to let you and everyone else know that our development team are still looking into this issue, we will provide more information as soon as possible. Regards, Darrell. |
10-09-2012, 12:27 PM | #50 |
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Happy to hear you're working on it
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10-09-2012, 12:33 PM | #51 |
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Thanks Darrell.
When I get home from work, i will try loading the SD card onto my Touch to see if the behavior is the same on 2.1.4. I will also try out the sideloaded ePub without the SD card to see if the SD card is the common denominator (along with 2.1.4). |
10-09-2012, 12:37 PM | #52 | |
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regards Jack |
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10-09-2012, 12:49 PM | #53 | |
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Thanks for keeping us in the loop. Its an important thing to us Kobo Owners. regards Jack |
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10-10-2012, 08:34 AM | #54 |
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I moved the sideloaded ePub I was reading to the main memory and have had no reboot issues since.
I think the SD card seems to be a factor in this (perhaps with the firmware - i haven't been able to test my Touch as it is still on 2.0.0). Perhaps a memory address issue? |
10-10-2012, 11:36 AM | #55 | |
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Regards JAck |
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10-10-2012, 12:10 PM | #56 |
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Why not, but how is it then that I have that bug even when the light is off ? I wonder As for the SD card, it worked well in my Touch before, I formated it twice since it's in the Glo, so that must not be an issue with a corrupted database neither... Let's hope the Kobo dev will quickly find a fix for that
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10-10-2012, 12:49 PM | #57 | |
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regards Jack |
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10-10-2012, 01:08 PM | #58 |
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Hey Joe - thanks for letting us know.
i read 50 pages this morning with no issues - combination of glo-light and non. I just read another 50 or so pages on the book over lunch and i still haven't had the reboot issue. |
10-10-2012, 03:58 PM | #59 |
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things that I noticed : often the bug occurs when I let the book hang a little (while eating, or doing something else and reading at the same time). If the Glo goes to sleep (I demanded it to sleep after 10 minutes and shut off after 15minutes) and I wake him, I'm quite certain that the bug will appear not long after. By the way, when the bug occurs, and after restarting, it don't restart at the page I was before, but mostly some pages before (as if it had not marked each page turn) : am I turning the pages to fast for him ? An other remark : tap or sweep, the bug will happen anyway...
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10-10-2012, 11:32 PM | #60 | |
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Reboot Redux
Quote:
Oddly, once in a while the reboot does not happen. It seems to depend on how long the KT has been sleeping but otherwise I really saw no pattern on the limited (3) number of KTs I got to play with. Regards, David |
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