Kobo Vox won't turn on out of box - flashing green light

Fredness · 12-22-2011, 10:20 PM

Maybe I just need to vent. I received my Kobo Vox in the mail today. I followed the instructions... not sure but I think the indicator under the power button was flashing green even before I plugged it in. Tried the power button... nothing. Went online and tried the forum tricks of a soft reset ( hold power 10+ sec)... nothing, the factory reset ( vol+ and power button ) nothing. An hour later, called Kobo, they said to charge for 4 hours.. well I gave it 5 hrs. ... Nothing... blinky blinky. Called Kobo... they got me to take the back off and do the internal reset... nothing. I got escalated to Tier 2. arghhhh.

I have a feeling this one is going back and I am not sure if I will ask for another one.

I left it plugged in... maybe I'll get miraculous joy in the morning.

thanks for listening.

Fredness · 12-22-2011, 10:46 PM

oooh I got some joy! I thought what the heck, I plugged it into the USB and did a factory reset... and it came to life! yey... it is doing updates now... hopefully this corrects whatever gremlins it had. :O

12-22-2011, 10:20 PM	#1
Fredness Junior Member Posts: 3 Karma: 10 Join Date: Dec 2011 Device: Kobo Vox	Kobo Vox won't turn on out of box - flashing green light Maybe I just need to vent. I received my Kobo Vox in the mail today. I followed the instructions... not sure but I think the indicator under the power button was flashing green even before I plugged it in. Tried the power button... nothing. Went online and tried the forum tricks of a soft reset ( hold power 10+ sec)... nothing, the factory reset ( vol+ and power button ) nothing. An hour later, called Kobo, they said to charge for 4 hours.. well I gave it 5 hrs. ... Nothing... blinky blinky. Called Kobo... they got me to take the back off and do the internal reset... nothing. I got escalated to Tier 2. arghhhh. I have a feeling this one is going back and I am not sure if I will ask for another one. I left it plugged in... maybe I'll get miraculous joy in the morning. thanks for listening.

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12-22-2011, 10:46 PM	#2
Fredness Junior Member Posts: 3 Karma: 10 Join Date: Dec 2011 Device: Kobo Vox	oooh I got some joy! I thought what the heck, I plugged it into the USB and did a factory reset... and it came to life! yey... it is doing updates now... hopefully this corrects whatever gremlins it had. :O

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