Gen3 Cybook Firmware 1.2 v832 Crashes

jethro10 · 03-21-2009, 08:47 AM

Hi
I have a Cybook with version 1.2 build 832 of the firmware that keeps crashing/freezing whilst reading a book . I have tried downgrading the firmware to version 796 but it seems to ignore the sd card and just starts as normal.

Anyone any ideas how to downgrade the machine or any other suggestions?

Thanks

HarryT · 03-21-2009, 08:49 AM

Is it freezing on one particular book, or on all books? Have you done a "chkdsk" of the file system? I think it's very unlikely that the firmware is to blame for the problem.

tompe · 03-21-2009, 11:37 AM

Quote:

Originally Posted by jethro10

Hi
I have a Cybook with version 1.2 build 832 of the firmware that keeps crashing/freezing whilst reading a book . I have tried downgrading the firmware to version 796 but it seems to ignore the sd card and just starts as normal.

Anyone any ideas how to downgrade the machine or any other suggestions?

A specific book of for all books?

I do not think it is the firmware either. Installing a fmt version might solv the problem if it is caused by a corrupted disk.

When upgrading are you sure you are following the instructions correctly? I would double check that.

user_none · 03-21-2009, 12:36 PM

What file type is the book(s) this is happening with?

I have the a similar problem with version 1.2 build 830. It only happens with plain text files, mobi files work file. After reading for a while the device stops responding completely the light at the top doesn't even light up when pressing any buttons. I have to reset it using the little button on the back.

jethro10 · 03-21-2009, 02:41 PM

Hi,
It fails on several books I've tested, all Mobi format.
If it's going to fail, its early in reading on Page 1 or 2 or 3, if I get to 10 it's fine for the rest of the session.
I didn't upgrade to the versions, it's what was pre-installed.

J

Barcey · 03-22-2009, 01:25 AM

Are you using a custom font family? I so try changing to one of the default fonts.

I thought that I had a corrupted mobipocket file but it turned out it was hanging when it hit some italic text and it was a problem with a custom font I had installed.

HarryT · 03-22-2009, 03:57 AM

Quote:

Originally Posted by jethro10

Hi,
It fails on several books I've tested, all Mobi format.
If it's going to fail, its early in reading on Page 1 or 2 or 3, if I get to 10 it's fine for the rest of the session.
I didn't upgrade to the versions, it's what was pre-installed.

J

Mobi support is generally "rock solid". Try doing a chkdsk of the file system.

jethro10 · 03-23-2009, 08:57 AM

Right, it is chkdsk'd and it's fine.

Changed from one of the built in fonts to another one and it hasn't crashed so far.
Hmmm. Lets hope.
J

Godzil · 03-23-2009, 09:09 AM

If you thinks it a bug with your font (and not a bug in the font) don't hesitate to send a mail to the Bookeen's Support Team ( support at bookeen dot com )

lordofazeroth · 03-24-2009, 08:47 AM

what font?
Is it possible to post the font file? maybe the file is corrupted?
Does the Cybook recognise corrupted fonts?

jethro10 · 03-25-2009, 10:18 AM

It's the built in Verdana that is crashing the machine it seems.

My other half has a cybook also but older F/W version, will the font just copy across? that one seems ok.

J

Pulp · 03-25-2009, 12:53 PM

It would be no problem, but I doubt you will find the builts-in fonts as they are not located in the fonts folder.
You can either chose to downgrade to the current publicly available version of the firmware (796) or you wait for the new update and ignore verdana until then.

Godzil · 03-25-2009, 03:17 PM

832 is currently a not public / re-installable firmware. If this bug is really important for you, you may contact Bookeen support about this. If you not in a hurry, you can wait too for the next release that, I hope, will be online in a few days ^^

jethro10 · 03-26-2009, 09:05 AM

Quote:

Originally Posted by Godzil

832 is currently a not public / re-installable firmware. If this bug is really important for you, you may contact Bookeen support about this. If you not in a hurry, you can wait too for the next release that, I hope, will be online in a few days ^^

Nope it's ok now it's stopped (or greatly reduced crashing)
I just use it to read fiction on and one font is as good as another for me, thankfully the pointer to fonts got me (hopefully) sorted well enough.

ElekTrond · 06-20-2009, 09:04 AM

I have experienced that the cybook gen 3 freezes when the memory card or book is completely full. A solution to that is to delete a few books and always keep some diskspace free. Some relations to temporary files, I believe.

03-21-2009, 08:47 AM	#1
jethro10 Enthusiast Posts: 45 Karma: 187144 Join Date: Dec 2008 Device: cybook	Cybook Firmware 1.2 v832 Crashes Hi I have a Cybook with version 1.2 build 832 of the firmware that keeps crashing/freezing whilst reading a book . I have tried downgrading the firmware to version 796 but it seems to ignore the sd card and just starts as normal. Anyone any ideas how to downgrade the machine or any other suggestions? Thanks

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03-21-2009, 08:49 AM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Is it freezing on one particular book, or on all books? Have you done a "chkdsk" of the file system? I think it's very unlikely that the firmware is to blame for the problem.

03-21-2009, 12:36 PM	#4
user_none Sigil & calibre developer Posts: 2,488 Karma: 1063785 Join Date: Jan 2009 Location: Florida, USA Device: Nook STR	What file type is the book(s) this is happening with? I have the a similar problem with version 1.2 build 830. It only happens with plain text files, mobi files work file. After reading for a while the device stops responding completely the light at the top doesn't even light up when pressing any buttons. I have to reset it using the little button on the back.

03-21-2009, 02:41 PM	#5
jethro10 Enthusiast Posts: 45 Karma: 187144 Join Date: Dec 2008 Device: cybook	Hi, It fails on several books I've tested, all Mobi format. If it's going to fail, its early in reading on Page 1 or 2 or 3, if I get to 10 it's fine for the rest of the session. I didn't upgrade to the versions, it's what was pre-installed. J

03-22-2009, 01:25 AM	#6
Barcey Wizard Posts: 1,531 Karma: 8059866 Join Date: Oct 2007 Location: Canada Device: Kobo H2O / Aura HD / Glo / iPad3	Are you using a custom font family? I so try changing to one of the default fonts. I thought that I had a corrupted mobipocket file but it turned out it was hanging when it hit some italic text and it was a problem with a custom font I had installed.

03-23-2009, 08:57 AM	#8
jethro10 Enthusiast Posts: 45 Karma: 187144 Join Date: Dec 2008 Device: cybook	Right, it is chkdsk'd and it's fine. Changed from one of the built in fonts to another one and it hasn't crashed so far. Hmmm. Lets hope. J

03-23-2009, 09:09 AM	#9
Godzil a pthread?? where? where? Posts: 1,763 Karma: 30462 Join Date: Mar 2009 Location: Somewhere in EU Device: Newton MessagePad 2100, and only this	If you thinks it a bug with your font (and not a bug in the font) don't hesitate to send a mail to the Bookeen's Support Team ( support at bookeen dot com )

03-24-2009, 08:47 AM	#10
lordofazeroth Connoisseur Posts: 70 Karma: 10 Join Date: Dec 2008 Device: kobo mini and kindle touch	what font? Is it possible to post the font file? maybe the file is corrupted? Does the Cybook recognise corrupted fonts?

03-25-2009, 10:18 AM	#11
jethro10 Enthusiast Posts: 45 Karma: 187144 Join Date: Dec 2008 Device: cybook	It's the built in Verdana that is crashing the machine it seems. My other half has a cybook also but older F/W version, will the font just copy across? that one seems ok. J

03-25-2009, 12:53 PM	#12
Pulp Palm Addict Posts: 477 Karma: 1001951 Join Date: Aug 2008 Device: Cybook Gen3 [512mb, FW: 1.5]	It would be no problem, but I doubt you will find the builts-in fonts as they are not located in the fonts folder. You can either chose to downgrade to the current publicly available version of the firmware (796) or you wait for the new update and ignore verdana until then.

03-25-2009, 03:17 PM	#13
Godzil a pthread?? where? where? Posts: 1,763 Karma: 30462 Join Date: Mar 2009 Location: Somewhere in EU Device: Newton MessagePad 2100, and only this	832 is currently a not public / re-installable firmware. If this bug is really important for you, you may contact Bookeen support about this. If you not in a hurry, you can wait too for the next release that, I hope, will be online in a few days ^^

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06-20-2009, 09:04 AM	#15
ElekTrond Junior Member Posts: 1 Karma: 10 Join Date: Jun 2009 Device: Cybook Gen3	I have experienced that the cybook gen 3 freezes when the memory card or book is completely full. A solution to that is to delete a few books and always keep some diskspace free. Some relations to temporary files, I believe.