Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Amazon Kindle > Kindle Fire

Notices

Reply
 
Thread Tools Search this Thread
Old 11-15-2012, 02:29 PM   #1
carld
Wizard
carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.
 
Posts: 2,698
Karma: 4748723
Join Date: Dec 2007
Device: Kindle Paperwhite
My Fire has a dead pixel will BB replace?

So, I'm browsing the web on my Kindle Fire last night when I kept noticing a bit a schmutz on the screen, turns out it's a dead pixel almost in the center.

It's still useable, but with the pixel right there in the center of the screen it's really noticeable and distracting.

Does anyone know if Best Buy's extended warranty covers dead pixels?
carld is offline   Reply With Quote
Old 11-15-2012, 02:31 PM   #2
DustyDisks
Old Fart In Training
DustyDisks ought to be getting tired of karma fortunes by now.DustyDisks ought to be getting tired of karma fortunes by now.DustyDisks ought to be getting tired of karma fortunes by now.DustyDisks ought to be getting tired of karma fortunes by now.DustyDisks ought to be getting tired of karma fortunes by now.DustyDisks ought to be getting tired of karma fortunes by now.DustyDisks ought to be getting tired of karma fortunes by now.DustyDisks ought to be getting tired of karma fortunes by now.DustyDisks ought to be getting tired of karma fortunes by now.DustyDisks ought to be getting tired of karma fortunes by now.DustyDisks ought to be getting tired of karma fortunes by now.
 
DustyDisks's Avatar
 
Posts: 534
Karma: 2742476
Join Date: Jan 2011
Location: Gladewater, Texas
Device: K3+3g/KFHD 7"/Nexus 7/Nexus 7.2
I would hold their feet to the fire on it. (No Pun) Amazon would replace it so BB should also!
DustyDisks is offline   Reply With Quote
Old 11-15-2012, 02:32 PM   #3
Jessica Lares
Wizard
Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.
 
Jessica Lares's Avatar
 
Posts: 2,240
Karma: 5759170
Join Date: Jun 2011
Location: Near Dallas, Texas, USA
Device: iPad Mini, iPod Touch (5th gen)
That's a hardware defect, so if they didn't, that would be against the warranty.
Jessica Lares is offline   Reply With Quote
Old 11-15-2012, 04:16 PM   #4
carld
Wizard
carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.
 
Posts: 2,698
Karma: 4748723
Join Date: Dec 2007
Device: Kindle Paperwhite
Well, I'm off to BB to see what they say.
carld is offline   Reply With Quote
Old 11-15-2012, 06:03 PM   #5
carld
Wizard
carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.
 
Posts: 2,698
Karma: 4748723
Join Date: Dec 2007
Device: Kindle Paperwhite
Well, it turned out better than I expected. They were ready to replace it, and I asked about getting an HD. My original Kindle Fire + $40 got me a new Fire HD. It's pretty.
carld is offline   Reply With Quote
Old 11-15-2012, 07:33 PM   #6
sparklemotion
dangerous when cornered
sparklemotion ought to be getting tired of karma fortunes by now.sparklemotion ought to be getting tired of karma fortunes by now.sparklemotion ought to be getting tired of karma fortunes by now.sparklemotion ought to be getting tired of karma fortunes by now.sparklemotion ought to be getting tired of karma fortunes by now.sparklemotion ought to be getting tired of karma fortunes by now.sparklemotion ought to be getting tired of karma fortunes by now.sparklemotion ought to be getting tired of karma fortunes by now.sparklemotion ought to be getting tired of karma fortunes by now.sparklemotion ought to be getting tired of karma fortunes by now.sparklemotion ought to be getting tired of karma fortunes by now.
 
sparklemotion's Avatar
 
Posts: 1,855
Karma: 22891237
Join Date: Dec 2011
Location: USA
Device: Kobo H2O, Kindle Paperwhite
Quote:
Originally Posted by carld View Post
Well, it turned out better than I expected. They were ready to replace it, and I asked about getting an HD. My original Kindle Fire + $40 got me a new Fire HD. It's pretty.
Wow very nice!
sparklemotion is offline   Reply With Quote
Old 11-15-2012, 11:42 PM   #7
Jessica Lares
Wizard
Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.Jessica Lares ought to be getting tired of karma fortunes by now.
 
Jessica Lares's Avatar
 
Posts: 2,240
Karma: 5759170
Join Date: Jun 2011
Location: Near Dallas, Texas, USA
Device: iPad Mini, iPod Touch (5th gen)
That's some good customer service right there!
Jessica Lares is offline   Reply With Quote
Old 11-15-2012, 11:58 PM   #8
Blossom
Treasure Seeker
Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.
 
Blossom's Avatar
 
Posts: 18,708
Karma: 26026435
Join Date: Mar 2010
Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices
Quote:
Originally Posted by carld View Post
Well, it turned out better than I expected. They were ready to replace it, and I asked about getting an HD. My original Kindle Fire + $40 got me a new Fire HD. It's pretty.

Extended warranties are nice. My KF has a dead pixel but it's on the side of the screen that you can't see it at all. I'm sure it was there when Amazon sent it to me as a replacement from the one that died on me. I just never looked for it before.

Enjoy your KFHD!
Blossom is offline   Reply With Quote
Old 11-16-2012, 12:16 AM   #9
carld
Wizard
carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.carld ought to be getting tired of karma fortunes by now.
 
Posts: 2,698
Karma: 4748723
Join Date: Dec 2007
Device: Kindle Paperwhite
Yeah, it ate up my warranty, but it was worth it. I'd actually have kept my original Fire if the pixel hadn't been right near the center of the screen. But I found myself constantly reaching for the screen to wipe it off. It would have driven me nuts.
carld is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
ipad 2 dead pixel frustration Noah98 Apple Devices 10 04-08-2011 09:29 PM
Troubleshooting Dead pixel problem solution? lunixer Amazon Kindle 28 04-03-2011 04:05 PM
PRS-350 Dead Pixel tomik72 Sony Reader 4 01-21-2011 12:07 PM
Stuck / dead pixel? romi Bookeen 5 05-20-2009 09:48 PM
Dead pixel or need more charging? teaberry Sony Reader 7 03-13-2009 01:20 AM


All times are GMT -4. The time now is 09:01 AM.


MobileRead.com is a privately owned, operated and funded community.