PB touch Lux 3 won't update

Angie83 · 12-11-2015, 01:45 AM

Hello!

I have a problem. Last night I was trying to update my pocketbook but it hung. I waited for 2 hours and it still hadn't stopped. The screen was all white and hourglass was on. I tried to restart but it didn't do a thing. The screen stayed blank with hourglass. Then I tried to update the pocketbook by using sd card but it still failed. It updates about 2/3 of it and then fails. Also my computer can't recognize the device. It doesn't show up. I tried it on mac and on windows 7.

What should I do? Help, please!

brucelee · 12-11-2015, 05:42 AM

Did you try updating without sd card?

Quote:

Originally Posted by Zetmolm

[...]

A new step in the upgrade process is an update of the library database that you cannot skip. While running that step my TL2 hung. The progress bar quickly moved to about one third and then stopped. I waited for about an hour and then decided to reset the reader. After the reboot the database update automatically tried to resume, but it hung again. This happened a few times, and then I decided to try again without my SD card (which contains quite a lot of books). Then the process finished without any problems.

[...]

Angie83 · 12-11-2015, 07:11 AM

I did. Nothing happened. The screen is completely blank

brucelee · 12-11-2015, 07:18 AM

Strange... I don't know what you could further try.

Angie83 · 12-11-2015, 07:41 AM

Ok. Thank you.

12-11-2015, 01:45 AM	#1
Angie83 Junior Member Posts: 3 Karma: 10 Join Date: Dec 2015 Device: PocketBook Touch Lux 3	PB touch Lux 3 won't update Hello! I have a problem. Last night I was trying to update my pocketbook but it hung. I waited for 2 hours and it still hadn't stopped. The screen was all white and hourglass was on. I tried to restart but it didn't do a thing. The screen stayed blank with hourglass. Then I tried to update the pocketbook by using sd card but it still failed. It updates about 2/3 of it and then fails. Also my computer can't recognize the device. It doesn't show up. I tried it on mac and on windows 7. What should I do? Help, please!

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12-11-2015, 07:11 AM	#3
Angie83 Junior Member Posts: 3 Karma: 10 Join Date: Dec 2015 Device: PocketBook Touch Lux 3	I did. Nothing happened. The screen is completely blank

12-11-2015, 07:18 AM	#4
brucelee Addict Posts: 352 Karma: 188498 Join Date: Jan 2015 Location: Romania Device: Kobo Aura One	Strange... I don't know what you could further try.

12-11-2015, 07:41 AM	#5
Angie83 Junior Member Posts: 3 Karma: 10 Join Date: Dec 2015 Device: PocketBook Touch Lux 3	Ok. Thank you.

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