05-10-2010, 04:40 PM | #1 |
Connoisseur
Posts: 98
Karma: 7542
Join Date: May 2010
Device: Kobo
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Blank books
I've downloaded several books. Some of them didn't download properly.
When I opened the files, I would get the openers and table of contents, but when I went to the chapters, there would be a chapter title, blank space, and then "End of chapter" at the bottom of the page. No text whatsoever, and it was like this throughout the books. Kobo's help desk has been useless. A week after my initial exchange with them, they sent me instructions on how to download books. Gee, thanks. I did find two workarounds for the problem and now have those books on my reader, but it shouldn't be my job to find my own workarounds. I'd like the books to come through intact when I buy them. Has anyone else experienced a similar problem? |
05-10-2010, 09:52 PM | #2 |
Enthusiast
Posts: 33
Karma: 30
Join Date: May 2010
Device: kobo, kindle 3
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Strange....I never had that kind of problem. Have you ever concerned it may be the book it self? Where did you download those problem books? Can you open them in ADE? I think if they were fine with ADE, then it would be Kobo's problem cause clearly something in that epub file is not being read properly.
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05-11-2010, 09:38 AM | #3 | |
Connoisseur
Posts: 98
Karma: 7542
Join Date: May 2010
Device: Kobo
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Quote:
They open fine on ADE (and one of my workarounds was to put them in ADE and transfer the ADE version to my reader, though I found a better workaround later). They also open fine when I view them online while in my account on the Kobo site. |
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05-11-2010, 04:33 PM | #4 |
Zealot
Posts: 138
Karma: 76
Join Date: May 2010
Location: Toronto
Device: KOBO and iPad
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Perhaps this is a DRM issue? I founs that I had to use ADE to read DRM'ed books on my Kobo.
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