06-11-2009, 08:02 AM | #1 |
Enthusiast
Posts: 34
Karma: 36
Join Date: Oct 2008
Device: irex digital reader
|
Reader just went dead
My digital reader suddenly went dead. I was reading a pdf, when the reader froze. Pressing the reset button did not do anything. So, I just felt it aside for about a week.
After a week, I tried to recharge it, and it froze again during recharging. I removed it from charging and left it aside for a two three days. Now, when I try to recharge it, nothing happens. Pressing the reset button does nothing. The reader does not give visual feedback that it is working. Any ideas on what I should do? |
06-11-2009, 08:05 AM | #2 |
eBook Enthusiast
Posts: 85,544
Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
|
It sounds rather as if it's a battery problem, doesn't it? I suspect that, unfortunately, you're going to have to send it back to iRex.
|
06-11-2009, 08:30 AM | #3 |
Fanatic
Posts: 597
Karma: 430
Join Date: Aug 2008
Location: Ellesmere Port, UK
Device: DR1000S Sony PRS505 iPad iPhone
|
I'd try an external charger first. Plug in, wait around 10mins. Hit the reset & see if that works else try once more. If still no luck, then raise a ticket with iRex.
I've found them helpful and if it does need to go back, it is a relatively smooth process. Howard |
06-11-2009, 08:35 AM | #4 |
Addict
Posts: 227
Karma: 322
Join Date: May 2009
Device: 1000s
|
To be honest, why are there so many fails of DR, such an expensive device???!!!!!!
|
06-11-2009, 08:37 AM | #5 | |
Addict
Posts: 227
Karma: 322
Join Date: May 2009
Device: 1000s
|
Quote:
|
|
06-11-2009, 08:42 AM | #6 |
eBook Enthusiast
Posts: 85,544
Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
|
|
06-11-2009, 08:45 AM | #7 |
Addict
Posts: 227
Karma: 322
Join Date: May 2009
Device: 1000s
|
|
06-11-2009, 08:47 AM | #8 |
eBook Enthusiast
Posts: 85,544
Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
|
No, I certainly don't have any "inside information" . I think, though, that when looking at problem reports, one does have to remember, with any device, that it's the people with problems who naturally report them. The "happy majority" are silent.
|
06-11-2009, 08:57 AM | #9 |
Addict
Posts: 227
Karma: 322
Join Date: May 2009
Device: 1000s
|
En....that's right. And I got terrified when seeing their terrible experiences. It is easy for me there are bugs that may be improved later, but rise a ticket......O...should be terrible.
|
06-11-2009, 11:07 AM | #10 | ||
Enthusiast
Posts: 34
Karma: 36
Join Date: Oct 2008
Device: irex digital reader
|
Quote:
Quote:
Thanks, Aditya |
||
06-11-2009, 11:38 AM | #11 |
Wizard
Posts: 4,293
Karma: 529619
Join Date: May 2007
Device: iRex iLiad, DR800SG
|
|
06-11-2009, 11:57 AM | #12 |
The me that I am
Posts: 413
Karma: 1078
Join Date: Jan 2009
Location: In my house! Duh!
Device: Kindle 1 & DR 1000s
|
|
06-11-2009, 01:04 PM | #13 |
Fanatic
Posts: 597
Karma: 430
Join Date: Aug 2008
Location: Ellesmere Port, UK
Device: DR1000S Sony PRS505 iPad iPhone
|
The return to irex and then back to myself was 3 weeks in total. Took a day for the UPS returns box to arrive so effectively 1 day to email and get confirmation a return was needed, the next day the box was with me. I sent it off the following day and just over 2 weeks later it came back.
Howard |
06-11-2009, 03:25 PM | #14 | |
The me that I am
Posts: 413
Karma: 1078
Join Date: Jan 2009
Location: In my house! Duh!
Device: Kindle 1 & DR 1000s
|
Quote:
|
|
06-11-2009, 04:41 PM | #15 | |
Wizard
Posts: 4,293
Karma: 529619
Join Date: May 2007
Device: iRex iLiad, DR800SG
|
Quote:
|
|
Thread Tools | Search this Thread |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
My EZ reader is dead Need a replacement | Xiaopanda | Which one should I buy? | 6 | 02-24-2010 10:11 PM |
My Reader is DEAD | hmgreen | Sony Reader Dev Corner | 3 | 07-10-2008 11:44 AM |
My Dead Reader | jlc | Sony Reader | 9 | 10-01-2007 03:35 PM |
Dead reader by my own hand - oh noes! | LaughingVulcan | Sony Reader | 17 | 09-04-2007 08:23 PM |
Reader frozen / dead / not functioning AGAIN | MacBeezle | Sony Reader | 4 | 08-08-2007 08:12 AM |