12-08-2011, 08:32 PM
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bookaholic
  
Posts: 108
Karma: 1032718
Join Date: Jun 2011
Location: Canada
Device: Kobo Glo, Kobo Aura, Kobo Touch, Kobo app on iPhone
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Kobo in "trouble shooter" consumer news story
Complaints about Kobo's customer service (or lack thereof) showed up on Global Edmonton's news tonight.
Video here: http://www.globaltvedmonton.com/vide...rouble+shooter And Kobo posted this on their blog: http://blog.kobobooks.com/an-update-for-our-customers/ I have a ticket with them right now, and it's taken just over 2 weeks for them to reply and tell me that they are pushing my case to Tier 2. |
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12-08-2011, 09:50 PM
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#2 |
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Grand Sorcerer
Posts: 12,141
Karma: 73448616
Join Date: Nov 2007
Location: Toronto
Device: Nexus 7, Clara, Touch, Tolino EPOS
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