Nook color crashing on magazines

dashto · 05-14-2011, 07:04 AM

Hi folks,

I just downloaded my first magazine and it will not load. The animation happens for opeing and the screen just goes dark. I can get the unit to respond after a few seconds but then it returns to the home screen. Tried a reboot, didn't help. Any suggestions? And if not, anybody know how to cancel a subscription?

Thanks,
Ian

geertm · 05-14-2011, 08:15 AM

Quote:

Originally Posted by dashto

Hi folks,

I just downloaded my first magazine and it will not load. The animation happens for opeing and the screen just goes dark. I can get the unit to respond after a few seconds but then it returns to the home screen. Tried a reboot, didn't help. Any suggestions? And if not, anybody know how to cancel a subscription?

Thanks,
Ian

Try to archive the magazine, than unarchive it again. That way the NC will download a new copy.
To manage your subscription login to your B&N account on the B&N webpage.

dashto · 05-14-2011, 05:08 PM

Thanks for that suggestion. It did not work. The magazine is Men's Health in case anyone else is having an issue with it.

Any other suggestions would be much appreciated!!! Help!

Thanks,
Ian

Bookworm_Girl · 05-15-2011, 10:28 AM

Have you tried to download any other magazines? You might want to contact B&N Customer Support in this case if you can't get it to download eventually.

Fraydale · 06-12-2011, 05:02 PM

My nook also started crashing. It is all magazines
That I have. I even downloaded a new magazine. I archived and un archived. Tech support says to reset router but I don't think that that is the issue since I have been at several lcations and still have issues.

05-14-2011, 07:04 AM	#1
dashto Member Posts: 12 Karma: 10 Join Date: May 2010 Device: Kobo eReader	Nook color crashing on magazines Hi folks, I just downloaded my first magazine and it will not load. The animation happens for opeing and the screen just goes dark. I can get the unit to respond after a few seconds but then it returns to the home screen. Tried a reboot, didn't help. Any suggestions? And if not, anybody know how to cancel a subscription? Thanks, Ian

06-12-2011, 05:02 PM	#5
Fraydale Junior Member Posts: 1 Karma: 10 Join Date: Jun 2011 Device: Nook color	Nook color crashes with magazines. My nook also started crashing. It is all magazines That I have. I even downloaded a new magazine. I archived and un archived. Tech support says to reset router but I don't think that that is the issue since I have been at several lcations and still have issues.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Nook Color compatibility with PDF magazines	SteveV	Nook Color & Nook Tablet	8	01-25-2011 04:53 AM
Color ereader to read full page PDF magazines?	nerys	Which one should I buy?	23	01-17-2011 09:28 AM
Look Out Rooted Nook Color - Kindle App updated to include Magazines and Newspapers	French	Nook Developer's Corner	0	12-17-2010 11:01 AM
Unable to Download Magazines with Nook Color	lionel47	Nook Color & Nook Tablet	2	11-21-2010 07:18 AM
Color ereader for reading online magazines	meth	Which one should I buy?	4	07-08-2010 12:10 PM

05-14-2011, 05:08 PM	#3
dashto Member Posts: 12 Karma: 10 Join Date: May 2010 Device: Kobo eReader	Thanks for that suggestion. It did not work. The magazine is Men's Health in case anyone else is having an issue with it. Any other suggestions would be much appreciated!!! Help! Thanks, Ian

05-15-2011, 10:28 AM	#4
Bookworm_Girl E-reader Enthusiast Posts: 4,871 Karma: 36507503 Join Date: Aug 2010 Location: Southwest, USA Device: Kindle Oasis 3; Kobo Aura One; iPad Mini 5	Have you tried to download any other magazines? You might want to contact B&N Customer Support in this case if you can't get it to download eventually.

Advert

Advert