Kindle 2 Won't save last page read

appel846 · 03-16-2009, 02:39 PM

First, let me say that this is not the same issue as a K2 not saving a bookmark. It very well may be an issue with my downloaded book, but here goes.

Behavior: When I'm reading and shut off the power and then turn it back on, it will go to "page 1" of my book and not the page I last read. When I try to "Synch to Furthest Page Read", it will always go to "page 1" and never goes to my current (last page) page. Going in to sleep mode, it always retains my current page. If I go to the home screen and power off, it will go back to my page when I click my book.

Amazon Support: When I called them, they said that I should always keep it in sleep mode (!!???!!) and never power it off, if I want it to retain my place in the book. I didn't like that answer so I called again. By the way, I'm less than impressed with their support. Nice people, but they just don't get it. Anyway, this time the tech said that this behavior is what a K2 is supposed to do (my coworker has one and it doesn't) and that the K1 did retain last place read. I'm wondering if my coworker got a referbed K1 in K2 clothing...and it was sold to her as new...

HarryT · 03-17-2009, 04:39 AM

On other bookreaders, the general cause of this problem is a corrupt file system. Connect your Kindle to the PC via USB, and check the Kindle's file system for errors.

Bluesman05 · 03-17-2009, 02:04 PM

Appl846,

In order for the K2 to remember your last page read, ensure that your wireless is on when you shut off the device. That is how the device syncs with Amazon's site.

Let me know if this works for you.

Bluesman

desertgrandma · 03-17-2009, 02:26 PM

Quote:

Originally Posted by Bluesman05

Appl846,

In order for the K2 to remember your last page read, ensure that your wireless is on when you shut off the device. That is how the device syncs with Amazon's site.

Let me know if this works for you.

Bluesman

If true, and I'm not saying is isn't, Thats just silly. Why would the device have to sync with Amazon to remember the last page read?

The book should open to the last page read regardless of whether your wireless is on or off.

Does the k2 operate differently from the k1 in this respect?

AnemicOak · 03-17-2009, 02:36 PM

You don't need to have wireless on for it to remember the last page read. You'd need it on to sync last read between Kindles or between a Kindle and an iPhone/Touch.

dmaul1114 · 03-17-2009, 02:48 PM

Yeah, if it's not automatically going back to the last page there's probably something wrong with it. Contact Kindle support.

NavyDad6 · 03-17-2009, 02:52 PM

I have only read 5 books on the K2 so far, but I have not had any problem with any of them with not going to the current page read. I do not keep my wireless on unless I am downloading or browsing. My K2 keeps its place wether it is asleep or off.

Now, I will have to say that I have only read books that I have downloaded from Amazon or off a well known site. What is the specific book to which you are referring and where did you get it? I would suggest that someone else also install the book to see if the problem is duplicated. That would be the easy way to determine where the problem lies.

desertgrandma · 03-17-2009, 03:06 PM

Quote:

Originally Posted by NavyDad6

I have only read 5 books on the K2 so far, but I have not had any problem with any of them with not going to the current page read. I do not keep my wireless on unless I am downloading or browsing. My K2 keeps its place wether it is asleep or off.

Now, I will have to say that I have only read books that I have downloaded from Amazon or off a well known site. What is the specific book to which you are referring and where did you get it? I would suggest that someone else also install the book to see if the problem is duplicated. That would be the easy way to determine where the problem lies.

Nope, that should make absolutely no difference.

However, having someone else with a K2 install the same book is a great idea......then Amazon can't say "No problem with your reader" if it bookmarks correctly on another K2.

pilotbob · 03-17-2009, 03:36 PM

Quote:

Originally Posted by NavyDad6

I have only read 5 books on the K2 so far, but I have not had any problem with any of them with not going to the current page read. I do not keep my wireless on unless I am downloading or browsing. My K2 keeps its place wether it is asleep or off.

Can you do a test for us.

First turn your wireless off.
Open a book to some location.
Then turn "off" your kindle 2
Then... wait a minute or two and turn it back on

Can you confirm that it opened to the same place, the location in the open book, where it was when you turned it off.

Thanks,
BOb

tlrowley · 03-17-2009, 03:43 PM

I just tried your test, BOb, and I was returned to the spot where I was when I turned it off.

NavyDad6 · 03-17-2009, 03:50 PM

Quote:

Originally Posted by pilotbob

Can you do a test for us.

First turn your wireless off.
Open a book to some location.
Then turn "off" your kindle 2
Then... wait a minute or two and turn it back on

Can you confirm that it opened to the same place, the location in the open book, where it was when you turned it off.

Thanks,
BOb

Followed the instructions to the letter.

After turning my K2 "on" it opened up on the exact page that I was reading when I turned it "off"*.

*"off" to me means holding the power switch to the right until the screen goes off, approx 5 sec for my K2.

pilotbob · 03-17-2009, 04:07 PM

Thanks testers. That sound like how it should work. I think the OP is correct something is wrong.

I would reset the device.

If that doesn't work, they might try Harry's suggestion to do a chkdsk on it.

If that doesn't work, I would get Amazon to replace it. Although it is strange that will will store the location properly since you can return to the correct location from the home page. But, perhaps that and current book or whatever are stored separately.

BOb

Thomas Ryan · 03-17-2009, 04:20 PM

Quote:

Originally Posted by pilotbob

Thanks testers. That sound like how it should work. I think the OP is correct something is wrong.

I would reset the device.

If that doesn't work, they might try Harry's suggestion to do a chkdsk on it.

If that doesn't work, I would get Amazon to replace it. Although it is strange that will will store the location properly since you can return to the correct location from the home page. But, perhaps that and current book or whatever are stored separately.

BOb

It may be that you "bookmark file" is corrupted for that book.
Try this -
Connect Kindle via USB to a PC/Mac.
Find the volume/drive on the desktop
look in the Documents folder
(view by list - it's easier)
find the book in question.
find the corresponding .mbp file (same basic name, different ending)
Remove the .mbp file (this will kill all your book marks, other annotations and "the last page read" data for that book)
Try to read again and see if LPR advances.

Note - I am almost 100% confident that there is neglible power savings betweeen "sleep" (so-called screen saver) and "off" (white screen).
Both should work fine though.

bwaldron · 03-17-2009, 07:22 PM

Quote:

Originally Posted by Thomas Ryan

find the corresponding .mbp file (same basic name, different ending)

I would add that (on a Windows system) you may need to set explorer to show hidden files in order to see the .mbp files.

grits · 03-17-2009, 08:19 PM

This is the EXACT problem I'm having with my Kindle 2. I also called Amazon support for help and received the exact same answer. Put her to sleep and don't power off. What's bothering me is that this is my second book I've read since I bought my Kindle 2. The first book took me almost two weeks to read and yet everytime I turned her off, she always held my page. But not this book, it always goes back to the title page. I haven't tried the going to home first before shutting down but I will. But why would it work with one book and not the other? In fact, I reopened up the first book a few times and shut it off and it came right back on the page I shut it off on. I also opened a new book I haven't read and it held it's place too! What I'm concerned about is, is there something wrong with my device? Should I return it or is it simply something wrong with this particular book?

03-16-2009, 02:39 PM	#1
appel846 Junior Member Posts: 6 Karma: 10 Join Date: Mar 2009 Device: Kindle 2	Kindle 2 Won't save last page read First, let me say that this is not the same issue as a K2 not saving a bookmark. It very well may be an issue with my downloaded book, but here goes. Behavior: When I'm reading and shut off the power and then turn it back on, it will go to "page 1" of my book and not the page I last read. When I try to "Synch to Furthest Page Read", it will always go to "page 1" and never goes to my current (last page) page. Going in to sleep mode, it always retains my current page. If I go to the home screen and power off, it will go back to my page when I click my book. Amazon Support: When I called them, they said that I should always keep it in sleep mode (!!???!!) and never power it off, if I want it to retain my place in the book. I didn't like that answer so I called again. By the way, I'm less than impressed with their support. Nice people, but they just don't get it. Anyway, this time the tech said that this behavior is what a K2 is supposed to do (my coworker has one and it doesn't) and that the K1 did retain last place read. I'm wondering if my coworker got a referbed K1 in K2 clothing...and it was sold to her as new...

03-17-2009, 02:04 PM	#3
Bluesman05 Junior Member Posts: 1 Karma: 10 Join Date: Mar 2009 Device: K2	K2 Remembering your last page Appl846, In order for the K2 to remember your last page read, ensure that your wireless is on when you shut off the device. That is how the device syncs with Amazon's site. Let me know if this works for you. Bluesman

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03-17-2009, 04:39 AM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	On other bookreaders, the general cause of this problem is a corrupt file system. Connect your Kindle to the PC via USB, and check the Kindle's file system for errors.

03-17-2009, 02:36 PM	#5
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	You don't need to have wireless on for it to remember the last page read. You'd need it on to sync last read between Kindles or between a Kindle and an iPhone/Touch.

03-17-2009, 02:48 PM	#6
dmaul1114 Wizard Posts: 2,300 Karma: 1121709 Join Date: Feb 2009 Device: Amazon Kindle 1	Yeah, if it's not automatically going back to the last page there's probably something wrong with it. Contact Kindle support.

03-17-2009, 02:52 PM	#7
NavyDad6 Reading is FUNdamental Posts: 233 Karma: 1516 Join Date: Feb 2009 Location: WA state Device: Kindle 2	I have only read 5 books on the K2 so far, but I have not had any problem with any of them with not going to the current page read. I do not keep my wireless on unless I am downloading or browsing. My K2 keeps its place wether it is asleep or off. Now, I will have to say that I have only read books that I have downloaded from Amazon or off a well known site. What is the specific book to which you are referring and where did you get it? I would suggest that someone else also install the book to see if the problem is duplicated. That would be the easy way to determine where the problem lies.

03-17-2009, 03:43 PM	#10
tlrowley Quilt Geek Posts: 472 Karma: 91775 Join Date: Aug 2007 Location: Lancaster, PA Device: Kindle	I just tried your test, BOb, and I was returned to the spot where I was when I turned it off.

03-17-2009, 04:07 PM	#12
pilotbob Grand Sorcerer Posts: 19,832 Karma: 11844413 Join Date: Jan 2007 Location: Tampa, FL USA Device: Kindle Touch	Thanks testers. That sound like how it should work. I think the OP is correct something is wrong. I would reset the device. If that doesn't work, they might try Harry's suggestion to do a chkdsk on it. If that doesn't work, I would get Amazon to replace it. Although it is strange that will will store the location properly since you can return to the correct location from the home page. But, perhaps that and current book or whatever are stored separately. BOb

03-17-2009, 08:19 PM	#15
grits Junior Member Posts: 3 Karma: 10 Join Date: Mar 2009 Device: Kindle 2	This is the EXACT problem I'm having with my Kindle 2. I also called Amazon support for help and received the exact same answer. Put her to sleep and don't power off. What's bothering me is that this is my second book I've read since I bought my Kindle 2. The first book took me almost two weeks to read and yet everytime I turned her off, she always held my page. But not this book, it always goes back to the title page. I haven't tried the going to home first before shutting down but I will. But why would it work with one book and not the other? In fact, I reopened up the first book a few times and shut it off and it came right back on the page I shut it off on. I also opened a new book I haven't read and it held it's place too! What I'm concerned about is, is there something wrong with my device? Should I return it or is it simply something wrong with this particular book?