12-06-2007, 08:19 AM | #1 |
Groupie
Posts: 172
Karma: 360
Join Date: Oct 2007
Location: Wales, UK
Device: Kindle 3; iPad & iPhone 4
|
Warranty query ..
i'm just killing time til i get my already much loved (!) Cybook but i was wondering how the warranty works?
All the details now on the Bookeen site show that I purchased it (and paid for it) on the 31st of October with no reference as to when it was shipped. My question is, does my warranty run from date of shipping to me or from 31st October? .. i'm hoping it's the former, not least because things i own seem to have a habit of breaking just 'after' the warranty period or just around it! thanks for any info! Loopy |
12-06-2007, 08:33 AM | #2 |
iLiad Maniac
Posts: 1,382
Karma: 2369
Join Date: Apr 2006
Location: Germany
Device: Bookeen Opus (i love that thing) and iPad (what an irony)
|
It states:
Bookeen standard Product warranty is one (1) year after date of delivery. http://www.bookeen.com/shop/warranty.aspx |
Advert | |
|
12-06-2007, 08:48 AM | #3 | |
Groupie
Posts: 172
Karma: 360
Join Date: Oct 2007
Location: Wales, UK
Device: Kindle 3; iPad & iPhone 4
|
Quote:
|
|
12-06-2007, 09:20 AM | #4 |
iLiad Maniac
Posts: 1,382
Karma: 2369
Join Date: Apr 2006
Location: Germany
Device: Bookeen Opus (i love that thing) and iPad (what an irony)
|
my pleasure
|
12-06-2007, 06:17 PM | #5 |
Linux User
Posts: 323
Karma: 13682
Join Date: Aug 2007
Location: Germany
Device: Kindle 3
|
But aren't they forced to offer a two years warranty because of EU rights?
|
Advert | |
|
12-06-2007, 06:48 PM | #6 |
Grand Sorcerer
Posts: 7,452
Karma: 7185064
Join Date: Oct 2007
Location: Linköpng, Sweden
Device: Kindle Voyage, Nexus 5, Kindle PW
|
No, the thing they have to offer for two years is not called a warranty. A warranty is stronger and cover more things. But you are right that they have som responsibilities two years (or was this changed to three years recently?).
|
12-07-2007, 10:43 AM | #7 |
eBook Enthusiast
Posts: 85,544
Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
|
|
12-07-2007, 11:26 AM | #8 |
Fanatic
Posts: 527
Karma: 470
Join Date: Sep 2007
Location: The Netherlands
Device: Kindle Oasis
|
|
12-07-2007, 11:32 AM | #9 |
eBook Enthusiast
Posts: 85,544
Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
|
But we are, nonetheless, part of the EU . All I'm saying is that it doesn't seem to be an EU-wide regulation.
|
12-07-2007, 12:47 PM | #10 |
Fanatic
Posts: 527
Karma: 470
Join Date: Sep 2007
Location: The Netherlands
Device: Kindle Oasis
|
|
12-07-2007, 12:51 PM | #11 |
eBook Enthusiast
Posts: 85,544
Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
|
Some people in this country would like to pretend that we are still a world super-power. I would like to think that I am rather more "enlightened" in considering us to be a modern European nation.
|
12-07-2007, 01:03 PM | #12 | |
Grand Sorcerer
Posts: 7,452
Karma: 7185064
Join Date: Oct 2007
Location: Linköpng, Sweden
Device: Kindle Voyage, Nexus 5, Kindle PW
|
http://ec.europa.eu/consumers/rights/gen_rights_en.htm
Quote:
|
|
12-07-2007, 01:24 PM | #13 |
Resident Curmudgeon
Posts: 74,037
Karma: 129333114
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
|
If the Bookeen has to give a two year warranty in the EU then why can't they give the same in the US?
|
12-07-2007, 03:58 PM | #14 |
Gutenberger
Posts: 142
Karma: 700
Join Date: Jul 2007
Location: Lisbon, Portugal
Device: Cybook Gen 3
|
Although I'm not a french lawyer:
CODE DE LA CONSOMMATION Article L211-12 (inséré par Ordonnance nº 2005-136 du 17 février 2005 art. 1 Journal Officiel du 18 février 2005) L'action résultant du défaut de conformité se prescrit par deux ans à compter de la délivrance du bien. Which means: "The action resulting from the defect of conformity is prescribed by two years as from the delivery of the good". Or, in other words... two year legal warranty, wherever the consumer lives. Last edited by ricdiogo; 12-07-2007 at 04:01 PM. |
12-07-2007, 04:48 PM | #15 | |
Wizard
Posts: 1,531
Karma: 8059866
Join Date: Oct 2007
Location: Canada
Device: Kobo H2O / Aura HD / Glo / iPad3
|
There was a quote from Michael Dehan at Bookeen on his interpretation of it.
http://www.teleread.org/blog/2007/10...ncluding-html/ Quote:
Last edited by Barcey; 12-07-2007 at 06:45 PM. |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Query - Kindle DX US | ukhant | Kindle Developer's Corner | 2 | 07-20-2010 03:23 AM |
XPath query | amjbrown | Calibre | 2 | 05-10-2009 06:04 PM |
Query: Getting Title to Appear How You Want It To Appear | Mindy | Bookeen | 18 | 08-08-2008 08:15 AM |
Format query (FX) and (OD) | Canterbury Tail | Kindle Formats | 2 | 08-07-2008 09:08 AM |
New Member with Query | Vitara | Introduce Yourself | 1 | 01-01-2008 11:56 AM |