Sony Ebookstore: US only books, and books with formatting problems

FligMupple · 09-20-2008, 12:33 AM

Hello all.

1) I'm in Canada, and there's a book I really want:

Anathem, by Neal Stephenson

But, on sony's ebookstore, it shows the book is available in "US Only". I've never seen this before, and I bought 33 books so far through Sony's site.

Is there any way I can somehow get this book? The hardcover book us available in stores here... but who wants to get that crazy old paper version?!?

2) I bought, from Sony's store:

The Sunrise Lands, by S. M. Stirling

This book has many words that have a space in them... at least one every 2 pages (often more than one on a single page). I find it very distracting. Is there anything I can do about this... like get a refund? I stopped reading it because it was too annoying.

soilwork · 09-20-2008, 02:02 AM

Quote:

Originally Posted by FligMupple

Hello all.

1) I'm in Canada, and there's a book I really want:

Anathem, by Neal Stephenson

But, on sony's ebookstore, it shows the book is available in "US Only". I've never seen this before, and I bought 33 books so far through Sony's site.

Is there any way I can somehow get this book? The hardcover book us available in stores here... but who wants to get that crazy old paper version?!?

I am not sure about the second question, but about the first question, how about purchasing microsoft reader (lit) version from fictionwise and strip DRM and convert to LRF? Sounds like a lot but it takes less than one minute. Additional benefit is that you will have no-DRMed book in the end.

Dr. Drib · 09-20-2008, 12:16 PM

Quote:

Originally Posted by FligMupple

Hello all.

cut

2) I bought, from Sony's store:

The Sunrise Lands, by S. M. Stirling

This book has many words that have a space in them... at least one every 2 pages (often more than one on a single page). I find it very distracting. Is there anything I can do about this... like get a refund? I stopped reading it because it was too annoying.

If you're talking about a large number of words that have spaces in them, like this: teleg raph

then I would say you have a poorly formatted book. You have the right to point this out to Sony and ask for a refund, in my opinion.

Don

FligMupple · 09-21-2008, 11:21 PM

Quote:

Originally Posted by Dr. Drib

If you're talking about a large number of words that have spaces in them, like this: teleg raph

then I would say you have a poorly formatted book. You have the right to point this out to Sony and ask for a refund, in my opinion.

Don

That's exactly what I have, so I will try. Thanks.

GingerTez · 09-22-2008, 01:36 AM

Quote:

Originally Posted by FligMupple

That's exactly what I have, so I will try. Thanks.

Please let us know how you get on - if you fail then maybe we can all bombard them with "how dare you" messages

Cheers,
Terry.

MSWallack · 09-22-2008, 10:19 AM

For what it's worth, I've complained to Sony about a poorly formatted book before. It took them several weeks to review the problem. They finally sent it back to the publisher and told me that I'd get an email when the publisher had fixed the problems and re-uploaded the book. In the interim, my account was credited for the price of the book. I never did get that email from the publisher...

jaxx6166 · 09-26-2008, 05:34 PM

I also had the same problem with the Sunrise Lands, the Scourge of God seems to be formatted a little better, but the "N" and "-" everywhere is still kind of annoying. They also seem to have a problem with the section breaks of character POV. It just kind of happens without a break in text or anything to let you know that there was a switch.

I emailed them too about it, hopefully we'll get some results....wish I didn't have to jump through hoops to email them though.

09-20-2008, 12:33 AM	#1
FligMupple Enthusiast Posts: 49 Karma: 192 Join Date: Nov 2007 Device: Kindle DX	Sony Ebookstore: US only books, and books with formatting problems Hello all. 1) I'm in Canada, and there's a book I really want: Anathem, by Neal Stephenson But, on sony's ebookstore, it shows the book is available in "US Only". I've never seen this before, and I bought 33 books so far through Sony's site. Is there any way I can somehow get this book? The hardcover book us available in stores here... but who wants to get that crazy old paper version?!? 2) I bought, from Sony's store: The Sunrise Lands, by S. M. Stirling This book has many words that have a space in them... at least one every 2 pages (often more than one on a single page). I find it very distracting. Is there anything I can do about this... like get a refund? I stopped reading it because it was too annoying.

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09-22-2008, 10:19 AM	#6
MSWallack Right, Except When Wrong Posts: 353 Karma: 3968525 Join Date: Aug 2007 Location: Indianapolis Device: Kindle Oasis 3 (sometimes iPad Mini).	For what it's worth, I've complained to Sony about a poorly formatted book before. It took them several weeks to review the problem. They finally sent it back to the publisher and told me that I'd get an email when the publisher had fixed the problems and re-uploaded the book. In the interim, my account was credited for the price of the book. I never did get that email from the publisher...

09-26-2008, 05:34 PM	#7
jaxx6166 Wizard Posts: 1,222 Karma: 769316 Join Date: Mar 2008 Location: Eternal summer Device: 350, iPad, PW	I also had the same problem with the Sunrise Lands, the Scourge of God seems to be formatted a little better, but the "N" and "-" everywhere is still kind of annoying. They also seem to have a problem with the section breaks of character POV. It just kind of happens without a break in text or anything to let you know that there was a switch. I emailed them too about it, hopefully we'll get some results....wish I didn't have to jump through hoops to email them though.

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