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Old 04-29-2014, 07:54 PM   #1
AlanHK
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Sigil won't launch on WinXP

I have been using Sigil for a few months.
Yesterday when I tried to start it it just failed to launch.
In Process Explorer I see it start then exit a second later.

I uninstalled and reinstalled it.
Rebooted the PC.
I had 0.72, tried 0.74 and the same result.

I have Avast AV, but don't think that is the problem, I turned it off briefly and Sigil still failed to open.

Possibly there has been a Windows update since I last used Sigil (I know XP has recently stopped updating).
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Old 04-29-2014, 08:21 PM   #2
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Alan, did you try the portable version (just to see if it works)?

For example: (http://www.softpedia.com/get/PORTABL.../X-Sigil.shtml)

Last edited by Arios; 04-29-2014 at 08:23 PM.
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Old 04-29-2014, 08:59 PM   #3
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Alan, did you try the portable version (just to see if it works)?
Thanks.
Same thing: process runs for a second or two then exits without ever opening a window.

I had already deleted the Local Settings\Application Data and Sigil temp folders (though they probably don't affect the portable version).

I'm assuming that some Windows service or feature can't be found, I wish the damn thing would tell me what it needs.

Last edited by AlanHK; 04-29-2014 at 09:02 PM.
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Old 04-29-2014, 10:51 PM   #4
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Just in case its not the lack of something, but instead its the presence of something, trying running it Safe Mode

Also try running sfc ==>> http://support.microsoft.com/kb/929833

BR
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Old 04-29-2014, 11:52 PM   #5
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Just in case its not the lack of something, but instead its the presence of something, trying running it Safe Mode

Also try running sfc ==>> http://support.microsoft.com/kb/929833

BR
Same problem in safe mode.
Tried to run sfc, but it aborts, "RPC Server is unavailable"
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Old 04-30-2014, 01:24 AM   #6
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Try deleting the sigil.ini file.
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Old 04-30-2014, 02:07 AM   #7
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Originally Posted by Toxaris View Post
Try deleting the sigil.ini file.
Hilarious.
It told me there was no ini file, created a new one, (identical to the original) then exited.
Restart and it just aborts after a second as before.


[Comment deleted - See member's comment below. - MODERATOR]

Last edited by Dr. Drib; 05-04-2014 at 12:04 PM.
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Old 04-30-2014, 02:16 AM   #8
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I am afraid you will have to type them until you reach a certain number of posts. They seem to be a very recent feature to discourage spammers.
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Old 04-30-2014, 04:39 AM   #9
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Quote:
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Same problem in safe mode.
Tried to run sfc, but it aborts, "RPC Server is unavailable"
my XP memory bank is rusty, but if you wanted to run sfc you could go into the Services Manager (I think its in msconfig) and start any RPC services that aren't running. But IIRC sfc was a bit of a hit and miss affair on XP.

Other than that, and reinstalling XP, I'm out of ideas. Unless you want to consider installing calibre and using its editor, you do have to install the full package, but the editor can be used independently of the library manager.

BR
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Old 04-30-2014, 05:20 AM   #10
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Quote:
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my XP memory bank is rusty, but if you wanted to run sfc you could go into the Services Manager (I think its in msconfig) and start any RPC services that aren't running. But IIRC sfc was a bit of a hit and miss affair on XP.

Other than that, and reinstalling XP, I'm out of ideas. Unless you want to consider installing calibre and using its editor, you do have to install the full package, but the editor can be used independently of the library manager.

BR
I was using both Calibre and Sigil until this happened, Sigil has some features that Calibre doesn't and vice-versa.

Sigil is the only program I'm having issues with. Going through several days of tedium reinstalling everything with no guarantee it would work at the end isn't attractive.

I just wish Sigil would give an error message so I had somewhere to start.
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Old 04-30-2014, 06:31 AM   #11
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Hilarious.
It told me there was no ini file, created a new one, (identical to the original) then exited.
Restart and it just aborts after a second as before.
Just delete the sigil.ini. No need to recreate the file, the program will do that. If there is a small mistake in the ini file, the program can crash. So, if you create a new one identical, the problem may still be in there.
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Old 04-30-2014, 06:52 AM   #12
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I just wish Sigil would give an error message so I had somewhere to start.
Did you check the event viewer?
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Old 04-30-2014, 08:26 AM   #13
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Just delete the sigil.ini. No need to recreate the file, the program will do that. If there is a small mistake in the ini file, the program can crash. So, if you create a new one identical, the problem may still be in there.
That's what I did, as I said. The program recreated the same ini file as had been there before. (I actually renamed the original so I could compare.)


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Did you check the event viewer?
Yes, no mention of Sigil at all, or any event at the time I tried to run it.

Last edited by AlanHK; 04-30-2014 at 08:28 AM.
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Old 04-30-2014, 09:34 AM   #14
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You are trying with different books, just in case you got a bad one? Or launch Sigil from the Icon (with no book).


Have you run Hardware checks on your system? Sigil (and Calibre) can be a little demanding of resources at times. Memtest86+ and a drive test are good to do from time to time


The most common culprit is still an 'update' of security software, followed by: 'Helper' utilities
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Old 04-30-2014, 10:18 AM   #15
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You are trying with different books, just in case you got a bad one? Or launch Sigil from the Icon (with no book).
Just trying to open the program, no book at all.

Quote:
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Have you run Hardware checks on your system? Sigil (and Calibre) can be a little demanding of resources at times. Memtest86+ and a drive test are good to do from time to time
My PC is 6 months old and overpowered for most things I do.It handles 1080p video and Photoshop etc. all fine. And Calibre does run okay.


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The most common culprit is still an 'update' of security software, followed by: 'Helper' utilities
Yes, but I tried safe mode with all security software inactive and still couldn't run it. Anyway, when my AV or firewall does block something it tells me.

I suspect some Windows resource (dll, etc) that Sigil needs has gone missing somehow. But I can't work out which.

Is anyone else running Sigil on XP?
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