11-26-2009, 12:19 PM | #1 |
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Sony Firmware Upgrade Experience - A+
1. Turnaround time for the upgrade: My unit was returned on the 7th day after being shipped for upgrade. It may be that the "two-week" period stated by Sony is a worst-case estimate. The quick return was certainly expedited by Sony paying for over-night air shipment via UPS both to AND from the upgrade facility.
2. Memory card: I was worried about having left my memory card in the reader. In fact, Sony removed the memory card and returned it inside a little baggie and that inside another plastic bag closed with an adhesive tie AND this double bagging identified with a barcode label. 3. One note of caution: The retuned unit was not reattached to the Sony cover, so it's important to be cautious when first handling your unit in order to avoid dropping it. 4. Recommendation: Sony's directions for shipping ask that your ID number be written on the outside of the box used to ship the unit. Since barcodes are used extensively during the upgrade process (my unit had three stickered on), I suspect doing so avoids any delay in getting the unit into the upgrade process. Overall: Kudos to Sony not only for throwing a lifeline to EPUB for PRS-500 users, but also for the quality of the upgrade process! |
11-26-2009, 11:02 PM | #2 | |
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Quote:
I remembered to keep hold of my memory stick Gunna add more books to it in meanwhile.. Yes indeed, goodonya Sony, you're legends! |
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11-27-2009, 07:58 PM | #3 |
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Took a week to get back the 500. Well done Sony.
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11-27-2009, 08:13 PM | #4 |
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Good ... except that Calibre no longer recognizes the 500 reader. I haven't tried reinstalling the Sony library software yet to see if it is usable with the upgrade.
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11-27-2009, 08:34 PM | #5 |
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11-28-2009, 02:32 PM | #6 |
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11-28-2009, 02:50 PM | #7 |
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11-28-2009, 09:30 PM | #8 |
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Well, the PRS-500 drivers with calibre were pretty buggy here. Hopefully, now it is a USB mass storage device and supports EPUB, Kovid will make it work with calibre like it were a PRS-505.
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11-28-2009, 09:53 PM | #9 |
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So from these comments (here and in another thread) I'm taking it that the 500 did not previously show up as a storage device under the OS?
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11-29-2009, 01:38 AM | #10 |
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The PRS-500 did not previously act as a mass storage device, correct. Sony used x86 drivers that worked under XP and Vista 32 bit only. Calibre worked on more platforms (when it worked at all; it's drivers were reverse-engineered and weren't exactly perfect).
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11-29-2009, 05:44 AM | #11 |
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Oh, I see. Wow. I didn't realize the 500 was THAT different.
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12-02-2009, 03:05 PM | #12 |
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12-03-2009, 08:04 PM | #13 |
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I have to say I am SO happy with the upgrade. First I could not get Calibre driver to work with my PRS-500. Now with my updated PRS-500 no problem. Also I see all kinds of improvement, like page goto, breakdown by letter under title, etc.
It would be great if I got my clock back and joystick to change pages but I can wait for that. Right now just very happy. |
12-11-2009, 07:43 AM | #14 | |
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My Reader is back now!
Didn't know that, interesting. No USB driver hangups anymore, woohoo! Quote:
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12-11-2009, 08:29 AM | #15 |
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And just for people who don't yet know, the updated 500 no longer needs a USB driver. It mounts as a USB removable drive. So it will work with 64-bit operating systems.
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