PRS-650 Hard Reset

benjaminsolah · 09-22-2010, 07:38 AM

I was an idiot and pulled my Reader out of my computer without ejecting properly and ever since, the touch screen has been responded really poorly.

I tried a soft reset, but nothing much changed, so I want a try a hard reset. How do you do that?

slantybard · 09-22-2010, 11:42 AM

Did you try using a paper clip on the hole on the back of the reader?

Lyn2012 · 09-22-2010, 01:00 PM

Quote:

Originally Posted by benjaminsolah

I want a try a hard reset. How do you do that?

I had trouble authorising my 350 for DRM and ended up speaking to Sony this morning. Nobody there knew how to do a hard reset on the new readers! The guy on the other end of the phone said he would escalate the matter.

tracyeo · 09-22-2010, 03:10 PM

Quote:

Originally Posted by benjaminsolah

I was an idiot and pulled my Reader out of my computer without ejecting properly and ever since, the touch screen has been responded really poorly.

I tried a soft reset, but nothing much changed, so I want a try a hard reset. How do you do that?

On the 600 you insert a paper clip in the reset button, then power on the device and when you see the message opening book you hold the page back (<)and volume up(+) buttons simultaneously until you get a screen asking you if you want return the device to factory presets.

benjaminsolah · 09-22-2010, 06:46 PM

Thanks tracyeo, that was the thing I was looking for. I'll try that but I fear I might have to take it back to the Sony store today.

benjaminsolah · 09-22-2010, 07:21 PM

The screen to reset to factory settings doesn't come up.

benjaminsolah · 09-22-2010, 08:59 PM

I managed reset the settings and I formatted it. It seems after formatting it, it's working fine again.

astra · 09-23-2010, 08:39 AM

Quote:

Originally Posted by benjaminsolah

I managed reset the settings

How did you do it?

benjaminsolah · 09-23-2010, 09:09 AM

It's in the setting somewhere, says 'back to factory' settings or something.

astra · 09-23-2010, 10:36 AM

Quote:

Originally Posted by benjaminsolah

It's in the setting somewhere, says 'back to factory' settings or something.

So basically, you have done it in a soft way, via the reader's OS?

benjaminsolah · 09-23-2010, 07:37 PM

Yeah, by repeatedly trying to get the touch screen to respond.

But the main thing that fixed my problem, I think, was formatting the Reader. I think when I pulled the USB it corrupted something - or something on there was corrupted anyway.

GhostDreamer · 09-23-2010, 11:28 PM

To do the hard reset you have to press the reset and then the power switch. When it starts to load, press the back button < and the magnifying/zoom button for the 650. I had to do the hard reset as well because I kept pulling out the usb connector while the drive was still open.

astra · 09-24-2010, 05:42 AM

Quote:

Originally Posted by benjaminsolah

Yeah, by repeatedly trying to get the touch screen to respond.

But the main thing that fixed my problem, I think, was formatting the Reader. I think when I pulled the USB it corrupted something - or something on there was corrupted anyway.

Oh, I see.
How do you format the reader? From inside of the reader's OS or on your PC?

09-22-2010, 07:38 AM	#1
benjaminsolah Marxist Horror Writer Posts: 30 Karma: 10 Join Date: Sep 2010 Location: Melbourne, Australia Device: Sony Reader Touch PRS-650	Hard Reset I was an idiot and pulled my Reader out of my computer without ejecting properly and ever since, the touch screen has been responded really poorly. I tried a soft reset, but nothing much changed, so I want a try a hard reset. How do you do that?

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09-22-2010, 11:42 AM	#2
slantybard my parent's oops... Posts: 463 Karma: 1477570 Join Date: Feb 2009 Device: Vx->Handera->Clie-> Axim->505->650->KPW/Aura ->iOS/L2	Did you try using a paper clip on the hole on the back of the reader?

09-22-2010, 06:46 PM	#5
benjaminsolah Marxist Horror Writer Posts: 30 Karma: 10 Join Date: Sep 2010 Location: Melbourne, Australia Device: Sony Reader Touch PRS-650	Thanks tracyeo, that was the thing I was looking for. I'll try that but I fear I might have to take it back to the Sony store today.

09-22-2010, 07:21 PM	#6
benjaminsolah Marxist Horror Writer Posts: 30 Karma: 10 Join Date: Sep 2010 Location: Melbourne, Australia Device: Sony Reader Touch PRS-650	The screen to reset to factory settings doesn't come up.

09-22-2010, 08:59 PM	#7
benjaminsolah Marxist Horror Writer Posts: 30 Karma: 10 Join Date: Sep 2010 Location: Melbourne, Australia Device: Sony Reader Touch PRS-650	I managed reset the settings and I formatted it. It seems after formatting it, it's working fine again.

09-23-2010, 09:09 AM	#9
benjaminsolah Marxist Horror Writer Posts: 30 Karma: 10 Join Date: Sep 2010 Location: Melbourne, Australia Device: Sony Reader Touch PRS-650	It's in the setting somewhere, says 'back to factory' settings or something.

09-23-2010, 07:37 PM	#11
benjaminsolah Marxist Horror Writer Posts: 30 Karma: 10 Join Date: Sep 2010 Location: Melbourne, Australia Device: Sony Reader Touch PRS-650	Yeah, by repeatedly trying to get the touch screen to respond. But the main thing that fixed my problem, I think, was formatting the Reader. I think when I pulled the USB it corrupted something - or something on there was corrupted anyway.

09-23-2010, 11:28 PM	#12
GhostDreamer Junior Member Posts: 8 Karma: 114548 Join Date: Sep 2010 Device: PRS 650	To do the hard reset you have to press the reset and then the power switch. When it starts to load, press the back button < and the magnifying/zoom button for the 650. I had to do the hard reset as well because I kept pulling out the usb connector while the drive was still open.

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