Calibre GUI 2.3 crash at startup

Utino · 09-14-2014, 10:31 AM

Dear all,

I'm having a problem starting calibre gui after the upgrade to the latest version 2.3.
This what I get starting "calibre-debug -g":

Code:

fcs-admin@fc-server:~$ calibre-debug -g
calibre 2.3  isfrozen: True is64bit: True
Linux-3.13.0-35-generic-x86_64-with-debian-jessie-sid Linux ('64bit', 'ELF')
('Linux', '3.13.0-35-generic', '#62-Ubuntu SMP Fri Aug 15 01:58:42 UTC 2014')
Python 2.7.8
Linux: ('debian', 'jessie/sid', '')
Successfully initialized third party plugins: Kindle and Mobipocket DeDRM && Inept Epub DeDRM && Inept PDF DeDRM && Ignoble Epub DeDRM && eReader PDB 2 PML
Segmentation fault (core dumped)

calibre-server is anyway working properly.

Any advice?

Thanks in advance
Luca

kovidgoyal · 09-14-2014, 10:36 AM

You will need to generate a backtrace, the ubuntu wiki has apgae or two about how to generate backtraces in ubuntu.

Utino · 09-14-2014, 02:46 PM

I hope this waht you asked for... as this is the first time I made such a thing

Code:

GNU gdb (Ubuntu 7.7-0ubuntu3.1) 7.7
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Reading symbols from calibre-debug...(no debugging symbols found)...done.
(gdb) handle SIG33 pass nostop noprint
Signal        Stop	Print	Pass to program	Description
SIG33         No	No	Yes		Real-time event 33
(gdb) set pagination 0
(gdb) run -g
Starting program: /usr/bin/calibre-debug -g
process 6761 is executing new program: /opt/calibre/bin/calibre-debug
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1".
calibre 2.3  isfrozen: True is64bit: True
Linux-3.13.0-35-generic-x86_64-with-debian-jessie-sid Linux ('64bit', 'ELF')
('Linux', '3.13.0-35-generic', '#62-Ubuntu SMP Fri Aug 15 01:58:42 UTC 2014')
Python 2.7.8
Linux: ('debian', 'jessie/sid', '')
Successfully initialized third party plugins: Kindle and Mobipocket DeDRM && Inept Epub DeDRM && Inept PDF DeDRM && Ignoble Epub DeDRM && eReader PDB 2 PML
[New Thread 0x7fffdfca7700 (LWP 6772)]

Program received signal SIGSEGV, Segmentation fault.
0x00007fffe11387ab in ?? () from /opt/calibre/lib/qt_plugins/platforms/libqxcb.so
(gdb) backtrace full
#0  0x00007fffe11387ab in ?? () from /opt/calibre/lib/qt_plugins/platforms/libqxcb.so
No symbol table info available.
#1  0x00007fffe1138b0b in ?? () from /opt/calibre/lib/qt_plugins/platforms/libqxcb.so
No symbol table info available.
#2  0x00007fffe11258ad in ?? () from /opt/calibre/lib/qt_plugins/platforms/libqxcb.so
No symbol table info available.
#3  0x00007fffe11278b3 in ?? () from /opt/calibre/lib/qt_plugins/platforms/libqxcb.so
No symbol table info available.
#4  0x00007fffe1138d9b in ?? () from /opt/calibre/lib/qt_plugins/platforms/libqxcb.so
No symbol table info available.
#5  0x00007fffed8a1605 in QPlatformIntegrationFactory::create(QString const&, QStringList const&, int&, char**, QString const&) () from /opt/calibre/lib/libQt5Gui.so.5
No symbol table info available.
#6  0x00007fffed8aeaad in QGuiApplicationPrivate::createPlatformIntegration() () from /opt/calibre/lib/libQt5Gui.so.5
No symbol table info available.
#7  0x00007fffed8af7ed in QGuiApplicationPrivate::createEventDispatcher() () from /opt/calibre/lib/libQt5Gui.so.5
No symbol table info available.
#8  0x00007fffef2df18a in QCoreApplication::init() () from /opt/calibre/lib/libQt5Core.so.5
No symbol table info available.
#9  0x00007fffef2df20e in QCoreApplication::QCoreApplication(QCoreApplicationPrivate&) () from /opt/calibre/lib/libQt5Core.so.5
No symbol table info available.
#10 0x00007fffed8b0309 in QGuiApplication::QGuiApplication(QGuiApplicationPrivate&) () from /opt/calibre/lib/libQt5Gui.so.5
No symbol table info available.
#11 0x00007fffe4179db2 in QApplication::QApplication(int&, char**, int) () from /opt/calibre/lib/libQt5Widgets.so.5
No symbol table info available.
#12 0x00007fffe4a2c0e9 in ?? () from /opt/calibre/lib/python2.7/site-packages/PyQt5/QtWidgets.so
No symbol table info available.
#13 0x00007fffe4a2c1d2 in ?? () from /opt/calibre/lib/python2.7/site-packages/PyQt5/QtWidgets.so
No symbol table info available.
#14 0x00007fffee39bd82 in ?? () from /opt/calibre/lib/python2.7/site-packages/sip.so
No symbol table info available.
#15 0x00007ffff74d0d9c in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#16 0x00007ffff747563e in PyObject_Call () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#17 0x00007ffff7517e77 in PyEval_CallObjectWithKeywords () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#18 0x00007ffff74906f6 in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#19 0x00007ffff747563e in PyObject_Call () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#20 0x00007ffff751a029 in PyEval_EvalFrameEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#21 0x00007ffff751ed80 in PyEval_EvalCodeEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#22 0x00007ffff74a0d17 in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#23 0x00007ffff747563e in PyObject_Call () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#24 0x00007ffff7483bc0 in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#25 0x00007ffff747563e in PyObject_Call () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#26 0x00007ffff74db0e0 in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#27 0x00007ffff74d6acc in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#28 0x00007ffff747563e in PyObject_Call () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#29 0x00007ffff751a029 in PyEval_EvalFrameEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#30 0x00007ffff751e229 in PyEval_EvalFrameEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#31 0x00007ffff751ed80 in PyEval_EvalCodeEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#32 0x00007ffff751ca2d in PyEval_EvalFrameEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#33 0x00007ffff751ed80 in PyEval_EvalCodeEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#34 0x00007ffff751ca2d in PyEval_EvalFrameEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#35 0x00007ffff751ed80 in PyEval_EvalCodeEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#36 0x00007ffff74a0c06 in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#37 0x00007ffff747563e in PyObject_Call () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#38 0x00007ffff7517e77 in PyEval_CallObjectWithKeywords () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
No symbol table info available.
#39 0x00007ffff7bd3529 in execute_python_entrypoint () from /opt/calibre/lib/libcalibre-launcher.so
No symbol table info available.
#40 0x0000000000400627 in ?? ()
No symbol table info available.
#41 0x00007ffff782cec5 in __libc_start_main (main=0x4005f0, argc=2, argv=0x7fffffffde88, init=<optimised out>, fini=<optimised out>, rtld_fini=<optimised out>, stack_end=0x7fffffffde78) at libc-start.c:287
        result = <optimised out>
        unwind_buf = {cancel_jmp_buf = {{jmp_buf = {0, 1002780280056922702, 4195888, 140737488346752, 0, 0, -1002780281055264178, -1002762990179237298}, mask_was_saved = 0}}, priv = {pad = {0x0, 0x0, 0x400750, 0x7fffffffde88}, data = {prev = 0x0, cleanup = 0x0, canceltype = 4196176}}}
        not_first_call = <optimised out>
#42 0x0000000000400659 in ?? ()
No symbol table info available.
#43 0x00007fffffffde78 in ?? ()
No symbol table info available.
#44 0x000000000000001c in ?? ()
No symbol table info available.
#45 0x0000000000000002 in ?? ()
No symbol table info available.
#46 0x00007fffffffe229 in ?? ()
No symbol table info available.
#47 0x00007fffffffe248 in ?? ()
No symbol table info available.
#48 0x0000000000000000 in ?? ()
No symbol table info available.
(gdb) info registers
rax            0xe79af0	15178480
rbx            0xe8bdd0	15252944
rcx            0x2	2
rdx            0x0	0
rsi            0x0	0
rdi            0x7fffef38e180	140737206870400
rbp            0x0	0x0
rsp            0x7fffffffc320	0x7fffffffc320
r8             0x0	0
r9             0x0	0
r10            0x0	0
r11            0x206	518
r12            0xe8bdd0	15252944
r13            0xe8bdd8	15252952
r14            0xd575c0	13989312
r15            0x1	1
rip            0x7fffe11387ab	0x7fffe11387ab
eflags         0x10246	[ PF ZF IF RF ]
cs             0x33	51
ss             0x2b	43
ds             0x0	0
es             0x0	0
fs             0x0	0
gs             0x0	0
(gdb) x/16i $pc
=> 0x7fffe11387ab:	mov    0x18(%rdx),%rdx
   0x7fffe11387af:	mov    (%rdx),%r12d
   0x7fffe11387b2:	mov    0xec(%rax),%ecx
   0x7fffe11387b8:	mov    0x38(%rax),%rdi
   0x7fffe11387bc:	xor    %esi,%esi
   0x7fffe11387be:	mov    %ebp,%r9d
   0x7fffe11387c1:	mov    $0x4,%r8d
   0x7fffe11387c7:	mov    %r12d,%edx
   0x7fffe11387ca:	movl   $0x400,(%rsp)
   0x7fffe11387d1:	callq  0x7fffe111c170 <xcb_get_property@plt>
   0x7fffe11387d6:	mov    (%rbx),%rdx
   0x7fffe11387d9:	mov    %eax,%esi
   0x7fffe11387db:	mov    0x38(%rdx),%rdi
   0x7fffe11387df:	xor    %edx,%edx
   0x7fffe11387e1:	callq  0x7fffe1119610 <xcb_get_property_reply@plt>
   0x7fffe11387e6:	test   %rax,%rax
(gdb) thread apply all backtrceace[C[C

Thread 2 (Thread 0x7fffdfca7700 (LWP 6772)):
#0  0x00007ffff78f8c6d in poll () at ../sysdeps/unix/syscall-template.S:81
#1  0x00007fffeb965b72 in ?? () from /usr/lib/x86_64-linux-gnu/libxcb.so.1
#2  0x00007fffeb96764f in xcb_wait_for_event () from /usr/lib/x86_64-linux-gnu/libxcb.so.1
#3  0x00007fffe1123749 in ?? () from /opt/calibre/lib/qt_plugins/platforms/libqxcb.so
#4  0x00007fffef0a53e4 in ?? () from /opt/calibre/lib/libQt5Core.so.5
#5  0x00007ffff7210182 in start_thread (arg=0x7fffdfca7700) at pthread_create.c:312
#6  0x00007ffff7905fbd in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:111

Thread 1 (Thread 0x7ffff7fde740 (LWP 6761)):
#0  0x00007fffe11387ab in ?? () from /opt/calibre/lib/qt_plugins/platforms/libqxcb.so
#1  0x00007fffe1138b0b in ?? () from /opt/calibre/lib/qt_plugins/platforms/libqxcb.so
#2  0x00007fffe11258ad in ?? () from /opt/calibre/lib/qt_plugins/platforms/libqxcb.so
#3  0x00007fffe11278b3 in ?? () from /opt/calibre/lib/qt_plugins/platforms/libqxcb.so
#4  0x00007fffe1138d9b in ?? () from /opt/calibre/lib/qt_plugins/platforms/libqxcb.so
#5  0x00007fffed8a1605 in QPlatformIntegrationFactory::create(QString const&, QStringList const&, int&, char**, QString const&) () from /opt/calibre/lib/libQt5Gui.so.5
#6  0x00007fffed8aeaad in QGuiApplicationPrivate::createPlatformIntegration() () from /opt/calibre/lib/libQt5Gui.so.5
#7  0x00007fffed8af7ed in QGuiApplicationPrivate::createEventDispatcher() () from /opt/calibre/lib/libQt5Gui.so.5
#8  0x00007fffef2df18a in QCoreApplication::init() () from /opt/calibre/lib/libQt5Core.so.5
#9  0x00007fffef2df20e in QCoreApplication::QCoreApplication(QCoreApplicationPrivate&) () from /opt/calibre/lib/libQt5Core.so.5
#10 0x00007fffed8b0309 in QGuiApplication::QGuiApplication(QGuiApplicationPrivate&) () from /opt/calibre/lib/libQt5Gui.so.5
#11 0x00007fffe4179db2 in QApplication::QApplication(int&, char**, int) () from /opt/calibre/lib/libQt5Widgets.so.5
#12 0x00007fffe4a2c0e9 in ?? () from /opt/calibre/lib/python2.7/site-packages/PyQt5/QtWidgets.so
#13 0x00007fffe4a2c1d2 in ?? () from /opt/calibre/lib/python2.7/site-packages/PyQt5/QtWidgets.so
#14 0x00007fffee39bd82 in ?? () from /opt/calibre/lib/python2.7/site-packages/sip.so
#15 0x00007ffff74d0d9c in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#16 0x00007ffff747563e in PyObject_Call () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#17 0x00007ffff7517e77 in PyEval_CallObjectWithKeywords () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#18 0x00007ffff74906f6 in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#19 0x00007ffff747563e in PyObject_Call () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#20 0x00007ffff751a029 in PyEval_EvalFrameEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#21 0x00007ffff751ed80 in PyEval_EvalCodeEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#22 0x00007ffff74a0d17 in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#23 0x00007ffff747563e in PyObject_Call () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#24 0x00007ffff7483bc0 in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#25 0x00007ffff747563e in PyObject_Call () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#26 0x00007ffff74db0e0 in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#27 0x00007ffff74d6acc in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#28 0x00007ffff747563e in PyObject_Call () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#29 0x00007ffff751a029 in PyEval_EvalFrameEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#30 0x00007ffff751e229 in PyEval_EvalFrameEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#31 0x00007ffff751ed80 in PyEval_EvalCodeEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#32 0x00007ffff751ca2d in PyEval_EvalFrameEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#33 0x00007ffff751ed80 in PyEval_EvalCodeEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#34 0x00007ffff751ca2d in PyEval_EvalFrameEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#35 0x00007ffff751ed80 in PyEval_EvalCodeEx () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#36 0x00007ffff74a0c06 in ?? () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#37 0x00007ffff747563e in PyObject_Call () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#38 0x00007ffff7517e77 in PyEval_CallObjectWithKeywords () from /opt/calibre/lib/../lib/libpython2.7.so.1.0
#39 0x00007ffff7bd3529 in execute_python_entrypoint () from /opt/calibre/lib/libcalibre-launcher.so
#40 0x0000000000400627 in ?? ()
#41 0x00007ffff782cec5 in __libc_start_main (main=0x4005f0, argc=2, argv=0x7fffffffde88, init=<optimised out>, fini=<optimised out>, rtld_fini=<optimised out>, stack_end=0x7fffffffde78) at libc-start.c:287
#42 0x0000000000400659 in ?? ()
#43 0x00007fffffffde78 in ?? ()
#44 0x000000000000001c in ?? ()
#45 0x0000000000000002 in ?? ()
#46 0x00007fffffffe229 in ?? ()
#47 0x00007fffffffe248 in ?? ()
#48 0x0000000000000000 in ?? ()
(gdb) quit
A debugging session is active.

	Inferior 1 [process 6761] will be killed.

Quit anyway? (y or n)

Thanks!

kovidgoyal · 09-14-2014, 10:26 PM

That's a crash inside the Qt 5 xcb plugin. Unfortunately, there isn't much I can do to help with that. Most likely, it is caused by something in your environment not being as Qt expects. General suspects are video/X drivers.

I suggest using calibre 1.48 (which uses Qt 4) for the time being on your system. There are several crashing bugs in Qt 5 on linux that will (hopefully) be fixed soon.

Utino · 09-15-2014, 01:36 PM

You already helped me a lot! Thank you very much for your time!!

I have just a small question about a possible cause.
I'm trying to start Calibre through a remote connection (REMMINA) to a local server I have (HP N54L) and that pc has no monitor.

During the remote connection I have a very low resolution without any possibility to change it, but if I connect a monitor I can use 1920x1080.

Could this be the issue?

Thanks again
Luca

kovidgoyal · 09-15-2014, 03:02 PM

It's quite possible, Qt 5 has been reported to have many issues with remote displays.

Utino · 09-15-2014, 03:17 PM

That's a good information!
Thank you very much again for your help!!!

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09-14-2014, 10:36 AM	#2
kovidgoyal creator of calibre Posts: 44,017 Karma: 22669822 Join Date: Oct 2006 Location: Mumbai, India Device: Various	You will need to generate a backtrace, the ubuntu wiki has apgae or two about how to generate backtraces in ubuntu.

09-14-2014, 10:26 PM	#4
kovidgoyal creator of calibre Posts: 44,017 Karma: 22669822 Join Date: Oct 2006 Location: Mumbai, India Device: Various	That's a crash inside the Qt 5 xcb plugin. Unfortunately, there isn't much I can do to help with that. Most likely, it is caused by something in your environment not being as Qt expects. General suspects are video/X drivers. I suggest using calibre 1.48 (which uses Qt 4) for the time being on your system. There are several crashing bugs in Qt 5 on linux that will (hopefully) be fixed soon.

09-15-2014, 01:36 PM	#5
Utino Junior Member Posts: 6 Karma: 10 Join Date: Nov 2012 Device: Amazon Kindle Paperwhite	You already helped me a lot! Thank you very much for your time!! I have just a small question about a possible cause. I'm trying to start Calibre through a remote connection (REMMINA) to a local server I have (HP N54L) and that pc has no monitor. During the remote connection I have a very low resolution without any possibility to change it, but if I connect a monitor I can use 1920x1080. Could this be the issue? Thanks again Luca

09-15-2014, 03:02 PM	#6
kovidgoyal creator of calibre Posts: 44,017 Karma: 22669822 Join Date: Oct 2006 Location: Mumbai, India Device: Various	It's quite possible, Qt 5 has been reported to have many issues with remote displays.

09-15-2014, 03:17 PM	#7
Utino Junior Member Posts: 6 Karma: 10 Join Date: Nov 2012 Device: Amazon Kindle Paperwhite	That's a good information! Thank you very much again for your help!!!

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